Instruction manual

Preparation
6.
7.
8.
9.
Do you have a data terminal or personal computer at your workstation?
No
Do you expect
No
Yes
Yes
Do you have a
No
Yes
to get one within the next year?
or ISDN 7500B Data
Module?
Do you use account codes for charge-back of calls?
No
Yes
Please list all the codes you use (attach another sheet if necessary):
Approximately how many times do you transfer calls?
times/day
Do you need to dial the same number over and over every day?
No
Yes
Please list these numbers:
10. Do you want to be able to pick up other people’s calls when you hear their phones ring?
No
Yes
Please list these people:
11. D
O
you want your phone number to appear on
for other reasons?
No
Yes
Please list these people:
another person’s phone for screening, or covering
calls, or
Figure 1-2 Continued
Telephone User Survey
1-9