Instruction manual

Name
Name
Employee Communication Survey
Room Extension
of work group (Sales, Customer Service)
Please answer each question below.
1.
2.
3.
4.
5.
Do you regularly use any of the following
❑ WATS
❑ FX (foreign exchange)
❑ Tie
❑ None of the above or don’t know
(Check any that apply)
Are your phone calls covered when you’re away from your desk?
❑
❑
Do
❑
❑
Do
❑
❑
No
Yes By
whom?
you cover phone calls for co-workers when they are away from their desks?
No
Yes
For whom?
Which of those people should have a button on your phone used ‘
exclusively for his or her calls?
When you are unable to cover calls, it is done by
you share the incoming call workload with others?
No
Yes
With whom?
Would you say your phone use is
❑ Heavy
❑ Average
❑ Light
1