Instruction manual

Features
Lines
Line labels identify the line being used or the department being called. For
example, when a call comes in on one of the incoming lines, a number, such as
5559876, or the name of the department to which it belongs, such as Sales, is
displayed. Used with the AT&T lNFO2 automatic number identification (ANI)
service, the labels also identify the number of the caller.
Note: The availability of the caller identification information may be limited by
local-serving (caller’s) jurisdiction, availability, or central office equipment.
The labels can contain up to seven characters, including capital letters,
numbers, ampersand (&), dash (-), space, colon (:), asterisk (*), and pound
sign (#).
Planning Form Instructions
On Key System Form 8a, label Form — Lines, in the "Label" column:
Write the label for each line next to its line number.
Stations and Calling Groups When the system is first set up, users with display telephones see only the
extension number of the person calling them for inside calls, calling group calls,
transfer returns, and Leave Word Calling messages.
You can associate alphanumeric labels with extension numbers so that both the
name of the caller and the extension number are displayed. For example, you
might assign the label “TERRY" to extension number 20. Then users with display
telephones can see that they have incoming calls from Terry at extension 20 or
that Terry at extension 20 has left "call me" messages. The labels can contain up
to seven letters and/or numbers.
Planning Form Instructions
Review Key System Form 2a, System Numbering — Station Jacks and
Form 6e, Group Calling, and determine the labels needed.
On Key System Form 8b, Label Form — Stations and Calling Groups:
1.
Write the extension number for each telephone and calling group in the
"Ext. No." column.
2.
Write the label to be displayed in the "Label" column.
Posted Message Posted Message allows users to post a message telling callers who have
display telephones why they cannot answer.
There can be as many as 20 messages. The 10 messages shown on Form
8c
are already programmed in the system. Ten others can be added, and the
original 10 can be changed.
Posted messages can contain as many as 16 characters, including capital
letters, numbers, ampersand (&), dash (-), space, colon (:), asterisk (*), and
pound sign (#).
System Features 4-31