Instruction manual

Features
Assign secondary Individual Coverage for senders whose calls need less
frequent coverage—for example, users who provide backup only during peak
calling periods.
See "Personal Lines" in Chapter 2 of
Calls received on personal lines programmed for immediate or delayed ring are
System Reference.
eligible for coverage. Calls on personal lines programmed for no ring are not
covered.
If a principal user is assigned, all calls are sent to the principal’s receivers. If the
principal user has Remote Call Forward, calls are sent to an outside number
rather than the coverage receivers.
Planning Form Instructions
Review the Employee Communication Survey analysis and determine
which users (senders) need individual coverage.
To set up Individual Coverage, program Cover buttons on the receivers'
telephones. Locate the specific receiver telephone forms from copies of
■
Key System Form 4a, Analog Multiline Telephone
■
Key System Form 4b, Digital/ISDN (MLX) Telephone
■
Key System Form 4c, Tip/Ring Equipment
■
Key System Form 5a, Direct-Line Console (DLC) — Analog
■
Key System Form 5b, Direct-Line Console (DLC) — Digital/ISDN
Use Key System Form 2a, System Numbering — Station Jacks for sender
information. Use Forms 4a, 4b, 4c, 5a, or 5b to record this information.
On the forms for sender telephone(s), under the "Individual Coverage
1.
Receivers" heading, write the extension number for each primary and
secondary receiver in the spaces provided.
2.
On the forms for the receiver telephone(s), locate an available button on
the "Button Diagram" and write "Ind Cover" and the senders extension
number. Write "P" to indicate primary or "S" to indicate secondary
Individual Coverage.
Note: Single-Line telephones cannot be receivers.
Group Coverage
In Group Coverage, senders are organized into groups and calls received by
any member of the group are sent to a receiver.
Any type of telephone can be a member of a coverage group; however, no
individual sender can be a member of more than one group. A maximum of 30
coverage groups can be set up, and there is no limit to the number of senders in
each group.
Group Cover buttons are programmed on the receiver telephone for each
coverage group whose calls are covered. Only Group Coverage receivers with
display telephones can identify the individual sender. Non-display users can
determine only that a call is from the coverage group.
Group Assigned Features 4-11