Instruction manual

Index
Managing the system
adding a Direct-Line Console (DLC) operator position,
6-48–6-51
adding a line, 6-47–6-48
adding a Queued Call Console (QCC) operator
position, 6-51–6-54
adding an extension, 6-39–
6-41
adding operator features, 6-54–
6-56
adding/removing a line, 6-45–
6-48
assigning Allowed Lists to extensions, 6-63–
6-64
assigning Disallowed Lists to extensions, 6-66–6-68
backing up the system, 6-37–6-39
Call Accounting Terminal, 5-6
changing Allowed Lists, 6-61–6-63
changing calling group assignments, 6-60–
6-61
changing calling group labels, 6-74–
6-75
changing calling restrictions, 6-44–
6-45
changing Disallowed Lists, 6-64–6-66, 6-68
changing Extension Directory labels, 6-70–6-71
changing Group Coverage assignments, 6-68–6-69
changing Night Service with group assignment, 6-69–
6-70
changing Posted Message labels, 6-73–
6-74
changing System Directory labels, 6-75–6-76
changing trunk labels, 6-72–6-73
connecting auxiliary equipment, 6-56–
6-60
error logs, 6-34
Feature Finder (system management), 4-20–4-24
idle states, 6-10
Information Finder (system management), 7-16–7-17
Integrated Administration, 5-14
Integrated Solution application package, 5-13
Integrated Solution II application package, 4-52
Integrated Solution III application package, 4-52–4-53
moving an extension, 6-41–6-42, 6-44
overview, 1-3
printing reports, 6-35–6-36
removing extensions, 6-42–6-44
reports, 5-6
setting system date and/or time, 6-36–6-37
system management features, 4-49–4-50, 4-2
system planning forms, 1-5
system programming introduction, 6-5–6-10
troubleshooting problems, 8-1–
8-22
using reports, 6-32–
6-37
using the programming procedures, 6-3–6-4
using the task descriptions, 6-1–
6-3
Megacom 800 service, 3-10
Megacom WATS service, 3-10
Memory cards
Feature Upgrade, 1-6, 3-4
Maintenance Upgrade, 1-6, 3-4
PCMCIA interface slot, 3-3
Translation (backup and restore), 1-6, 3-4
Menu hierarchy, 7-8
Menu selection screens, 6-6–6-7
MERLIN Identifier application, 4-52
MERLIN MAIL voice messaging system application, 4-52
MERLIN PFC, 4-53
MERLIN Phone-Fax-Copier, see MERLIN PFC
Message-waiting indicator, 3-39, 3-42
Messaging
examples (scenarios), 5-6
Feature Finder, 4-17–
4-19
message-waiting indicator, 3-39
MFM, see Multi-Function Module (MFM)
MLX jacks, 3-8
MLX telephones
adapters, 3-33–
3-34
buttons, 3-14
Caller ID, 3-15
changing Extension Directory labels, 6-70–
6-71
changing Posted Message labels, 6-73–6-74
changing System Directory labels, 6-75–
6-76
changing system labels, 6-70–6-71
common features, 3-14–3-15
customizing (Feature Finder), 4-15–4-16
descriptions, 3-14–
3-20
Direct-Line Consoles (DLCs), 3-31
headset operation with, 3-38
interfacing with PC, 5-32–
5-33
language selection for display, 3-15
messaging (Feature Finder), 4-17–
4-19
MLX-10, 3-20
MLX-10D, 3-19
MLX-10DP, 3-19, 5-5, 5-14
MLX-16DP, 3-18, 5-14
MLX-20L, 3-17, 5-5, 5-14, 6-5, 6-12–
6-18
MLX-28D, 3-16, 5-5, 5-14
Multi-Function Module (MFM) adapter, 3-33–3-34
overview, 2-18
troubleshooting problems, 8-1–8-22
MLX-10 telephone, 3-20
MLX-10D telephone, 3-19
MLX-10DP telephone, 3-19, 5-5, 5-14
MLX-16DP telephone, 3-18, 5-14
MLX-20L telephone, 3-17, 5-5, 5-14, 6-5, 6-12–6-18
MLX-28D telephone, 3-16, 5-5, 5-14
System Manager's Guide IN–7