Instruction manual
System Guides Information Finder
Table 7–3, Continued
To Learn About Programming . . . Check This Guide . . .
Group Features and Buttons
Setting up or changing the following group member
assignments:
Pickup groups
Calling groups
Coverage groups
Paging groups
Night Service groups
System Programming,
Chapter 3
Changing timing for Night Service
System Programming,
Chapter 3
Changing calling restrictions for Night Service
System Programming,
Chapter 3
Changing the delay before a call coming to a member
of a coverage group is covered
System Programming,
Chapter 3
Assigning lines or pools to calling groups
System Programming,
Chapter 3
Changing the calling group Extension Status feature
System Programming,
Chapter 3
Setting up or changing the following calling group
features or settings:
Set up call distribution (hunt type)
Assign delay announcement extension.
Assign extension to cover calls for group.
Specify when a group has too many waiting calls.
Specify when the group supervisor and/or
members are notified that too many calls are
waiting.
Assign an external alert to warn supervisor and/or
members when too many calls are waiting.
System Programming,
Chapter 3
Feature Reference
. See “Group Calling.”
Operators
Setting up operator positions
System Programming,
Chapter 3
Changing the hold timer when operators are
accidentally disconnecting people on hold
System Programming,
Chapter 3
Programming Barge-In for an operator
System Programming,
Chapter 5
Programming headset operation for an extension
System Programming,
Chapter 5
Feature Reference
. See “Headset Options”
and “Auto Answer All.”
Allowing DLC operators to put people on hold
automatically
System Programming,
Chapter 3
Changing DSS buttons when you renumber the
system.
System Programming,
Chapter 4
Allowing QCC operators to put a current call
on hold automatically when they press a Call button
System Programming,
Chapter 3
Continued on next page
Learning More
7–19










