Instruction manual

Scenario 3: A Dual-Location Company
Table 5–
8, Continued
President and vice-
presidents, West
Coast Division
Manager, Plant
Manager, Personnel
Manager
Ability to meet frequently, face to face, without incurring travel costs
Executive
Secretaries
Ability to receive bosses’ calls directly, without those calls going
through an operator/receptionist.
Call-covering by other secretary or voice mail
Vice-President of
Product Design
Product engineers
Quality Assurance
Engineers
Plant Manager
Drafters
Ability to exchange and work together individually on documents
and computer-generated images
Ability to meet as a group without incurring travel costs
Vice-President of
Marketing and
Sales
Ability to access either system remotely for calling customers and
associates
Sales Support
Staff
Barrier code (password) access for remote callers, to help avoid toll
fraud by hackers
Field Sales
Representatives
Ability for field representatives to have calls forwarded from the
West coast site to their off-site telephones
Factory and
Warehouse
Personnel
Ability to be summoned by loudspeaker when necessary
Ability to hear an extra alert when a call arrives in some noisier
areas.
Calling restrictions
Putting the System to Work 5–25