Instruction manual

Features
Table 4–1. Feature Finder: Basic Calling and Answering
Basic Calling and Answering Type PROG Considerations Feature Name
Answering calls
See the phone number of an outside caller
before answering.
General SYS MLX display only;
company needs 800
GS/LS-ID module and
caller identification
service from local phone
company; or company
must subscribe to AT&T
ANI service.
Caller ID
Automatic Number Identification
(ANI)
Answer a call ringing at an extension other than
your own.
User EXT Pickup
Answer a call ringing on a line that is not on your
phone.
User EXT Pickup
Answer calls for another person or for a group.
See “Covering Calls and Having Calls Covered.”
User
Operator
Group
SYS
EXT
Coverage
Forward and Follow Me
Take calls for another person after the calls ring
at his or her extension, giving the other person a
chance to answer first.
User
Operator
EXT Not for QCC Coverage
Forward and Follow Me (Release 4.0
and later only)
Answer calls as part of a group that responds to
a certain type of call.
Group SYS Calling Group
Extension Status
Answer a call waiting for you when all your lines
are in use.
User EXT Call Waiting
Answer calls that come to your extension while
you are at another extension.
User EXT Forward and Follow Me
Features and Applications 4–
5