AT&T 518-600-016 MERLIN II ® COMMUNICATIONS SYSTEM Installation, Administration, and Maintenance Manual
©1990 AT&T All Rights Reserved Printed in USA Issue 2 January, 1990 NOTICE The information in this document is subject to change without notice. AT&T assumes no responsibility for any-errors that may appear in this document. MERLIN is a registered trademark of AT&T. HOLADAY is a trademark of Holaday Industries.
Section 1: System Description What’s in This Manual Section 1: System Description Section 2: Installation Section 3: Administration Section 4: Troubleshooting Section 5: Ordering Information System Overview System Configuration System Features System Hardware MERLIN II System Components Control Unit Components Module Controls and Indicators Voice Terminals Basic Operation of Voice Terminals System Accessories Theory of Operation System Architecture Analog to Digital Signal Processing Digital Switching S
What's in This Manual This manual provides information about how to install and maintain a MERLIN II Communications System. It covers the MERLIN II System Feature Module 1, Feature Module 2, and Release 3. For further information on specific features and options, see the MERLIN II Communications System System Manual for that release. For information on data communications options with the MERLIN II system, refer to the MERLIN II Communications System Data Communications Guide for the release.
System Overview The MERLIN® II Communications System is a programmable digital telephone system with many features to make voice and data easy to manage. It supports up to 56 outside lines and 120 stations, depending on the configuration. Voice terminals allow access to the system for conversations, feature programming, or system administering. By connecting an optional printer to the system, the user can receive a detailed call report of each station’s activity and a printout of all system administration.
MERLIN II System control unit Power supply Modern pool types Digital Digital Digital port port port MTDM MTDM MTDM Modern Modern Modern 2500 Port BTMI Central office line Analog port Processor module Analog station module Basic telephone module MPDM Host Computer Analog voice and data Display Console 34-Button Voice Terminal 22-Button Voice Terminal 10-Button Voice Terminal General Purpose Adapter Modem Terminal or PC Digital station module Digital voice and data Local host access Digi
SYSTEM CONFIGURATION The size, type, and features of a MERLIN II system are determined using system planning forms. System Size A MERLIN II system can be as small as four outside lines and eight analog voice terminals, or as large as 56 outside lines and 72 stations. A MERLIN II system with as many as eight lines and 20 stations is considered a small system for administration purposes.
In a pooled system, outside lines can be grouped into line pools (groups of interchangeable lines). To get an outside line in a pooled system, the user must dial an access number or use a dedicated pool button on the voice terminal. Access to outside line pools can also be had through Automatic Route Selection (ARS). ● In a behind-switch system, the MERLIN II system operates behind a larger system such as a System 25, 75, or 85 PBX.
Central office lines Network interface \ 25 Pair cable Digital PBX (System 25, System 75, or System 85) DIW cable 66 Type hardware / DIW cable Jack Field for outside lines Z122C Box with Z61OA Adapters Power Supply D2R cords 408 408 408 408 408 PFT PFT 04 08 PFT PFT PFT 12 16 03 20 07 11 15 19 02 06 10 14 18 01 05 09 13 17 D8W cords 08 16 24 32 40 07 15 23 31 39 06 14 22 30 38 05 13 21 29 37 04 12 20 28 36 03 11 19 27 35 02 10 18 26 3
SYSTEM FEATURES Table 1-1 lists the features that are available for MERLIN II System Feature Modules 1 and 2, and Release 3. NOTE: The features in Table 1-1 are described fully in the MERLIN II Communications System System Manual. The following paragraphs describe feature that are either new in Release 3 or have been significantly modified for Release 3. ● Disallowed List.
MERLIN II Attendant. The MERLIN II Attendant automatically answers and routes incoming calls. The feature is available only when the optional MERLIN II Attendant accessory is installed. Also, to gain access to this feature, you must use the517C13 Basic Telephone (012) Module. ● The MERLIN II Attendant performs two major functions (Figure 1-3): Immediate call handling, in which all incoming > calls are received and routed by the MERLIN II Attendant.
● ● ● Posted Message. The Posted Message feature provides a method of sending one of 20 user-defined messages to another terminal. Each message can be up to 16 characters long and will appear on the caller’s display. System Speed Dial. System Speed Dial allows the caller to store frequently used numbers as three-digit codes. For Release 3, the feature has been enhanced to accommodate 130 speed dial numbers. Tie Lines.
MERLIN II Attendant answers call. Call transferred to receptionist; MERLIN II Attendant disconnects ▲ No No Caller enters route or extension number. Route or extension valid? Yes Route or extension answers? Yes No Second route or extension answers? Yes call transferred; connection announcement played; MERLIN II Attendant disconnects. No MERLIN II Attendant plays Transfer Fail announcement.
TABLE 1-1 MERLIN II System Features Feature FM1 Account Code Entry x Allowed List x 1 FM2 Release 3 x x x x x Attendant (Automatic) [MERLIN II Attendant] Attendant Barge-in x x Attendant Position Setting x x x Auto Answer All x x x Auto Answer-Intercom x x x Auto Intercom x x x Automatic Line Selection (ALS) x x x Automatic Route Selection (ARS) x x x Basic Telephones x x x x x Behind-Switch Operation Bridging on Shared Lines x Call Coverage x 3 x 3 x 2
TABLE 1-1 MERLIN II System Features (continued) Feature FM1 Call Forwarding and Follow Me Call Park x Call Pickup x 4 Call Pickup Groups FM2 Release 3 x x x x x 4 x x x Call Report (SMDR) x x x Call Restriction x x x x x Camp On Centralized Programming x x x Conference x x x Coverage Inhibit x x x Dialing Timeout Internal for Rotary Lines x x x x x Direct Inward System Access (DISA) 4 x Disallowed List Display x x x Do Not Disturb x x x Drop x x x
TABLE 1-1 MERLIN II System Features (continued) Feature FM1 FM2 5 Release 3 x Executive Barge-In x Extended Station Status (ES Status) x x Flexible Numbering x x Follow Me x x Forced Account Code Entry (FACE) x x Group Call Distribution (GCD) x x x Group Listening x x x Group Page x x x Hold x x x Hold Disconnect Interval x x x Intercom x x x Intercom Dial Tone x x Labels for Lines and Stations x Last Number Redial x x 8 6 7 x x 5 For Feature Module 2, t
TABLE 1-1 MERLIN II System Features (continued) Feature FM1 FM2 Release 3 x x x x x 9 x x x x Leave Word Calling Line Assignments in Behind-Switch Systems Line Assignments in Pooled Systems x Line Assignments in Square Systems x 1 0 Line Pickup x 1 1 Line Representation Setting x x Line Request x x x Loudspeaker Page x x x Manual Signaling x x x x x Menu Driven Administration 1 2 x Message x x x Monitor-on-Hold x x x 1 2 1 3 1 4 9 The feature name is "Lin
TABLE 1-1 MERLIN II System Features (continued) Feature FM1 FM2 Release 3 Music-on-Hold x x x Night Service x x x Notify x x x On-Hook Dialing x x x On-Line Module Swap x One-Touch Hold with Call Announcement x x x Outside Auto Dial x x x Page All x PBX, Centrex, or Custom Calling Features x x Personal Speed Dial x x x Personalized Ringing x x x Posted Message x Privacy x x x Reed x x x Recall Timer Interval x x x x x Reminder Service 1 5 15 The i
TABLE 1-1 MERLIN II System Features (continued) Feature FM1 1 6 FM2 Release 3 x x Ringing/Idle Line Preference x Ringing-on-Transfer x x x Ringing Options x x x Saved Number Redial x x x Send Message x x x Simultaneous Voice and Data Calls x x x Special Characters in Programmed Dialing Sequences x x x Stopwatch x x x System Renumbering x x x x x x x x x System Size System Speed Dial System Type Test x 1 7 x x 1 8 x x x 19 16 The feature name is “Ringing
TABLE 1-1 MERLIN II System Features (continued) Feature FM1 FM2 Tie Lines Release 3 x Tones x x x Touch-Tone Enable x x x Touch-Tone or Rotary Signaling x x x Transfer x x x Transfer Return Interval x x x Type of Telephone x Voice Announcement Enable/Disable x Voice Announcement to Busy Telephone x 2 1 2 2 x 2 2 x x x x 2 3 2 0 2 3 x 20 The information for this feature is found in Section 2, “System Components,” of the System Manual for Release 3.
System Hardware The MERLIN II system includes the following hardware: MERLIN II SYSTEM COMPONENTS ● Control unit ● Voice terminals > Analog > Digital CONTROL UNIT COMPONENTS ● Basic Touch-Tone ● Digital data equipment ● Modems ● System accessories/auxiliary devices The assembly of modules containing a power source, a processor, and jack connections for outside lines, tie lines, MERLIN II system telephones, and other devices mounted on a carrier is called the control unit (Figure 1-4).
Basic carrier Expansion carrier FIGURE 1-4 Control unit components. ● Power Supply Module. The Power Supply Module receives an input of 117 VAC and supplies the system with the following dc voltages: +5, -5, and -48 VDC. The Power Supply Module can support up to 45 unit loads per carrier. (A unit load is a measure of power used to determine the electrical load of the MERLIN II system.) if the system’s power requirements exceed 45 unit loads, an Auxiliary Power Unit must be used.
Power supply module Line module with DTMF (400) Processor module (R3) (with feature module) Line module (800) Processor module (FM1 and 2) (with feature module) Tie line module (400EM) FIGURE 1-4 Control unit components (continued).
● ● ● Processor Module. The Processor Module contains the circuitry that controls the system’s programs and features. It houses the Feature Module. Release 3 of the MERLIN II System must use Processor Module 517B7 with Feature Module 517F6. Feature Module. The Feature Module contains the Read Only Memory (ROM) and Random Access Memory (RAM) for the system features. It is housed inside the Processor Module. The MERLIN II Release 3 Feature Module(517F6) must be used only with the 517B7 Processor Module.
> > > – 8-Analog (008) Module. The 008 module has jacks for eight analog stations. It has no jacks for outside lines. Simultaneous voice and data is available but requires you to connect both an odd and even numbered jack to the same voice terminal. – 4-Line (400) with DTMF Module. The 400 module has jacks for four outside lines and one PFT jack. The board has four Touch-Tone receivers. – 8-Line (800) Module. The 800 module has jacks for eight outside lines and two PFT jacks.
Label Power indicator Auxiliary power input jack Diagnostic 96-pin connector SMDR port On/Off switch Application port Power connector Warning light Ground lug Power supply module Processor module (517B7) for Release 3 FIGURE 1-5 Module controls and indicators. MODULE CONTROLS AND INDICATORS The from panel controls, indicators, and special connectors (excluding line and station jacks) on control unit modules are described below. Refer to Figure 1-5 to locate these items. Power Supply Module.
SMDR port Label Application port Status indicators (LEDs) Warning iight DIP switch (S2) label Port 4 Port 3 Diagnostic 96-pin connector Port 2 Port 1 DIP switch (S1) Tie line module (517A14) Processor module (517A7) for Feature Moduies 1 and 2 FIGURE 1-5 Module controls and indicators (continued). On/off switch. This switch applies or removes power to the earner. ● Power connector. This is a male connector for the ac power cord. ● ● 1-24 System Hardware Ground lug.
Processor Module. This module has the following port and light: ● SMDR port. This port is an interface to Station Message Detail Recording (SMDR) for call reports on call activity or a printout of system administration. ● Warning light. When this red light is lit it indicates that there is a problem with either the Feature Module, line or station module, or the Processor Module. Tie Line Module. The controls and indicators for this module are the following: ● Status indicators (LEDs).
Voice terminals work like special input/output (I/O) devices. The control unit performs all the decision making for the system while voice terminals act as the system’s sensors. Voice terminals inform the control unit of button depressions and feature status. They also inform the user of specific conditions by flashing lights or generating tones. Voice terminals are connected to the control unit by a 4-pair wire. Each pair has a specific function: ● Voice 1 pair.
● Analog voice terminals > 7102A > 5-Button > 10-Button > 10-Button HFAI 10-Button with Built-In Speakerphone (BIS-10) > > BIS-22 BIS-22 with Display > 34-Button .> 34-Button Deluxe > 34-Button (SP-34) > 34-Button (SP-34D) > BIS-34 > BIS-34 with Display > Display Console (used to administer a system with Release 3) NOTE: The new 7102A single-line voice terminal (not illustrated) has been certified for the MERLIN II system. It is the same as a basic telephone and must be connected to a 012 module.
10-Button HFAI 10-Button BIS-22D with display 34-button BIS-34D with display BIS-34 Display console FIGURE 1-6 A selection of analog voice terminals.
7406D with Data Stand 7406D with display and Data Stand FIGURE 1-7 A selection of digital voice terminals. BASIC OPERATION OF VOICE TERMINALS Voice terminals perform a variety of functions. With a voice terminal, a user can make and receive intercom and outside calls, page someone, and, with the proper voice terminal (the attendant console), administer the MERLIN II system. Buttons on voice terminals maybe programmed for different functions.
● ● ● ● ● 1-30 System Hardware Dialing out or in. When a voice terminal goes off- hook, it signals the control unit to make a connection through a network switch to an available or requested outside line. When the path is established, the voice terminal receives a dial tone. The control unit will select a path in its multiplexing scheme to make the connection. A call coming into the will activate the ring indicator in the control unit and generate control signals to alert the voice terminal.
SYSTEM ACCESSORIES Figure 1-8 shows several of the MERLIN II system accessories described here. ● Alerter Accessories. Devices such as a horn, bell, strobe, or chime can be connected to a Supplemental Alert Adapter so that people working in noisy or remote areas of a building can be alerted to incoming calls. ● Attendant Intercom Selector. Can be attached to a 34-Button Deluxe voice terminal when a MERLIN system has more than eight lines or more than 20 voice terminals.
General Purpose Adapter (GPA) Basic Telephone and Modem interface 2 (BTMI-2) In-Range Out- ofBuilding Protectors (IROB) Off-Premises Telephone Interface (OPTI) Hands-Free Unit (HFU) Headset with Headset Adapter Indoor bell Indoor horn Indoor/outdoor alerter Extra alert strobe Alerter accessories FIGURE 1-8 A selection of MERLIN II system accessories.
● Basic Telephone and Modem Interface 2 (BTMI-2). The BTMI-2 is a replacement for the BTMI. It connects telephones and data communications devices such as autodialers, answering machines, cordless telephones, facsimile machines, and modems to the MERLIN II system. A timer may be connected to a BTMI-2 for automatic answering based on time of day. Unlike the BTMI, the BTMI-2 does not support Conference, Drop, or line selection features.
● ● ● Hands-Free Unit (HFU). Provides the voice terminal user with full speakerphone capability. This includes hands-free telephone conversation, on-hook dialing, monitor-on-hold, and teleconferencing at a short distance from the voice terminal. To use this accessory, you must program AUtO Answer- Intercom. The HFU is for use with all analog voice terminals except 5-button and 10-button HFAI. An HFU used with a 7406D voice terminal requires a local power unit. Headset-and-Headset- Adapter.
● Off-Premises Range Extender (OPRE). The OPRE will be available in place of the Off-Premises Telephone Interface (OPTI) for users of Feature Module 1, Feature Module 2, and Release 3. The OPRE will allow users to connect off-premises Touch-Tone Basic telephones to the MERLIN II system. NOTE: As of this printing the Off-Premises Range Extender is not available. Installation information will be supplied in a CIB with the product. ● ● ● Off-Premises Telephone Interface (OPTI).
Theory of Operation SYSTEM ARCHITECTURE The MERLIN II system architecture provides a digital network that supports voice and data communications. The modular nature of the system makes the base configuration efficient and easy to expand. The control unit contains the memory for the system’s features, Input/Output (I/O) functions, and interface requirements.
FIGURE 1-9 System architecture.
● ● ● ● ● 1-38 Theory of Operation Power Supply Module. The Power Supply Module converts 117 VAC line voltage to the following outputs: +5 VDC, -5 VDC, and -48 VDC (tip/ring). Processor Module. The central processor complex consists of a main board and the Feature Module. The main board contains the 68000 microprocessor, RAM, a real-time clock, interrupt circuitry, and port interface to the modules through the I/O bus.
● ● If you use a 008 module in this slot, you must provide for outside lines using another module. The 408 module has a port processor to handle realtime intensive tasks such as ATL line protocol and central office rotary outpulsing. The port processor receives instructions from the main processor over the I/O bus. The instructions are stored in the dual port RAM. Buffer circuitry interfaces the I/O bus to the port processor. The 408 module converts analog signals to digitaI for switching.
processor. The port processor directs Touch-Tone circuitry to output tones. The tones are placed on the TDM bus by the DSE through buffer circuitry. After a tip condition occurs at the remote end, a conversation may occur. ANALOG TO DIGITAL SIGNAL PROCESSING The MERLIN II system receives analog signals from the central office lines and analog modules. In order to be switched, the analog signals must be converted to digital signals. Digital transmissions have several advantages over analog transmissions.
PCM uses PAM as its starting point but goes further. PCM digitizes the information and sends the 8-bit code via PAM. PCM digitizes the PAM information by comparing each PAM sample to a point on a chart. Each point has a distinct 8-digit binary code. Therefore, it is the binary code, not the amplitude pulse, that is transmitted in PCM. Quantizing The process of converting PAM samples into discrete PCM values is known as “quantizing”.
Mu-Law 255 Mu-Law 255 is a commanding scheme which uses a compression ratio that is compatible with modern channel bank equipment. The scale is divided into 16 intervals, with each interval having 16 levels. Therefore, it has 256 discrete values. Mu-Law 255 has a negative and positive zero; therefore, it really has 255 discrete values. This commanding scheme is used in the United States and Japan. A-Law 100 The commanding scheme used in Europe is A-Law.
Each module has a DSE to interface codecs or digital transceivers to the TDM bus. The actual digital switching occurs when the DSE is programmed by the system I/O bus to place (transmit) data or retrieve (receive) data on the TDM bus in specific time slots. This process also involves time slot interchanging so that an available slot in the TDM cycle can be filled with a talk (transmit) or listen (receive) slot.
SYSTEM CAPACITY The MERLIN II system hardware limits the system capacity for the items found in Table 1-2. TABLE 1-2 MERLIN II System Capacity Item Capacity Module slots 17 Board signatures 16 Time slots - 256 Simultaneous duplex connections Tones 108 40 Table 1-3 lists items that the system architecture either allows or requires.
E&M SIGNALING Most signaling systems, other than loop signaling, are separate from the trunk equipment. They are normally located between the trunk equipment and the line facility. E&M signaling systems derive their name from the historical designations of the signaling leads on schematics covering these systems. By convention, the "E" stands for ear and the "M" stands for mouth (rEceive and transMit).
MERLIN II System T R T1 R1 M E RJ2GX Central office Central office RJ2GX T1 R1 T R E M Dimension PBX SITE #2 SITE #l Off-hook Dial tone Site #1 dials number for site #2 M lead M lead of site #1 connected to E lead of site #2 E lead Ring Off-hook E lead M lead of site #2 connected to E lead of site #1 M lead Conversation On-hook On-hook E lead Disconnect M lead M lead Disconnect E lead FIGURE 1-11 E&M signaling.
Direction A tie line may be administered in one of the three following ways: ● Two-way (default): Calls may be made in either direction. ● Outgoing only: Calls may be made but not received. ● Incoming only: Calls may be received but not made. Type There are four types of tie line options. ● ● ● ● Wink start (default): The originating end of the tie line transmits an off-hook signal and waits for the remote end to send a signal indicating that it is ready (a wink).
Unprotected mode: Must be used for the E&M Type 1 Standard interface in order to meet voltage drop criteria for the interface. This mode is used when there is a network interface. ● Protected mode: Resistance is added in tie M lead to provide additional protection from foreign voltages and transients. This mode is used on local tie lines, such as between systems in different buildings. Simplex mode: The signaling leads are superimposed onto the analog transmission leads to provide a twopair interface.
Dialing Mode This option sets the dialing mode for the tie line. Touch-Tone ● Rotary (default) ● Dial Tone This option determines whether the dial tone originates from the remote or local end of the tie line, or both (you receive a second dial tone). ● ● Remote (default) Local Answer Supervision Time This option sets a time limit in milliseconds (ms) for the remote station to signal the calling station.
TABLE 1-4 Tie Line Preferred Signaling Formats Preferred Signaling Format Installation Situation From MERLIN II System To Location MERLIN II System Far End Signaling Mode and Type Protected or Unprotected Signaling Mode and Type Protected or Unprotected MERLIN II System Same Site or Interbuilding Simplex Type 5 N/A Simplex Type 5 N/A System 25 System 75 Same Site or Interbuilding Simplex Type 5 N/A Simplex Type 5 N/A System 85 Same Site or Interbuilding Simplex Type 5 N/A Simplex
TABLE 1-4 Tie Line Preferred Signaling Formats (continued) Insulation Situation From MERLIN II System To Location Preferred Signaling Format Far End MERLIN II System Signaling Mode and Type Protected or Unprotected Signaling Mode and Type Protected or Unprotected Other Interbuilding E&M Type 1 Compatible Protected E&M Type 1 Standard Requires a protection unit Network interface … E&M Type 1 Standard Unprotected Either Either Theory of Operation 1-51
System Connectivity This section describes typical hardware configurations for a MERLIN II system with accessories and auxiliary equipment Connectivity diagrams with descriptions are provided for the following: ● ● Simultaneous voice and data (digital station) and local host computer access using the digital station module (008D). ● Modem pool using the digital station module (008D) and the basic telephone module (012).
Bridging adapter BR 241-B1 Even Station Odd Remote host computer ■ Modem ■ ■ D8W cord Central Office Power Supply Analog voice terminal ■ Line Other ■ 408 408 408 408 408 PFT 04 03 02 01 PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 D8AC cord PFT 20 19 18 17 ■ VT General Purpose Adapter Tel Equip cord 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 36 35 34 33 D8W cord ■ D4BU cord ■ See Notes 1 and 2 Line Modem 2212C
LOCAL HOST COMPUTER ACCESS Local host computer access allows shared use of the host computer through Modular Processor Data Modules (MPDMs). The MPDMs may have different data rates or the same rate, each set to a data rate of 19,200 bps or less. Refer to the connectivity diagram in Figure 1-13. MODEM POOLS Modem pools are groups of modems and associated equipment used to convert digital data signals to analog data signals or vice versa.
See Note 2 MPDM D8W cord Power Supply ■ DCP jack ■ PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 See Note 3 ■ RS 232-C (M25B) MPDM 408 408 408 408 008D PFT 04 03 02 01 DCE interface 20 19 18 17 DCP jack DCE interface ■ ■ ■ ■ ■ MPDM ■ DCP jack DCE interface Local host computer ■ MPDM ■ DCP Jack 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 MERLIN II System control unit 32 31 30 29 28 27 26 25 DCE interface ■ D8W cord See Note 1 36 35 34 33 400B2 A
408 Power Supply PFT 04 03 02 01 408 PFT 08 07 06 05 408 PFT 12 11 10 09 012 008D 36 35 34 33 16 15 14 13 D8W cord 1000' max. Modem pool ------------------------------MTDM 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 MTDM RS-232-C (M25B) 17 max. 2212C Modem 2212C Modem ------------------------------- D4BU cord 1000' max. MERLIN II System control unit FIGURE 1-14 Connectivity of a modem pool using a basic telephone module.
Power Supply 408 408 408 408 008D PFT 04 03 02 01 PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 D8W cord 20 19 18 17 - - - - - - - - -Modem - - - - - - -pool -----------M T D M MTDM RS-232-C (M25B) 17' max. 2212C Modem 2212C Modem D4BU cord 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 36 35 34 33 Basic Telephone and Modem Interface 2 Basic Telephone and Modem Interface 2 ----------------------------D8W cord 1000’ max.
Power Supply 408 408 408 408 008D PFT 04 03 02 01 PFT 12 11 10 09 PFT 08 07 06 05 PFT 16 15 14 13 20 19 18 17 RS-232-C (M25B) 17’ max. / / -------------------------D8W cord 1000' max. 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 36 35 34 33 MTDM MTDM 2212C Modem 2212C Modem ---------------------Modem pool D4BU to Central Office line jack MERLIN II System control unit FIGURE 1-16 Connectivity of a modern pool on dedicated outside lines.
The following paragraphs describe the basic requirements for any modem, and specific requirements when used in outgoing and incoming modem pools. NOTE: Modems can meet these requirements through fixed features or through hardware and software options that can be set. An option setting may make a modem appropriate for one pool in the MERLIN II system but not another.
Touch-Tone dialer that can pause and dial characters 0 through 9, #, and * ● Detection of dial tone ● Ability to take terminal dialing instructions (compatible parity and character length with the MTDM) ● EIA (RS 232-C) lead DSR and RLS on before a call is placed (follows DTR) ● Requirements for Incoming Modem Pools In addition to meeting the basic requirements, a modem used for incoming calls must have the following characteristics: ● Auto-answer feature ● Compatible parity and character length with MTD
Speaker Power Supply 8-Ohm wire 4BU cord 408 408 408 408 408 PFT 04 03 02 01 PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 J5 J1 (Page input) Page Pac 20 Powermate 103A connecting block PFT (Paging) 20 19 1 8 (Music) 17 J2 Music In 1 2 3 4 5 6 7 8 13 14 15 D4BU cords 4PT 5PR 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 36 35 34 33 Loop start trunk adapter 103A connecting block 12345678 29R 30T PBX 26 27 GND 124v ME
● Music in Page Pac 20 Powermate Page input J1 P1 Power Supply 408 PFT 04 03 02 01 408 PFT 08 07 06 05 408 PFT 12 11 10 09 408 PFT 16 15 14 13 408 PFT 20 19 18 17 D4BU cord Switch Page input Common control unit CK LS DL GS Page port D4BU cord Music port o o o o o o o o o Speaker Speaker 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 36 35 34 33 Speaker D4BU cord ● BKGND Music coupler Standard phonograph patch cord
Section 2: installation Preinstallation Requirements 2-1 Reviewing the Planning Forms Environmental Requirements Spare and Location Requirements Power Requirements and Secifications Grounding Requirements Wire Length Limitations Wall Attachment Requirements 2-1 2-1 2-2 2-2 2-3 2-3 2-4 System Grounding Requirements 2-5 System Ground Connection AC Outlet Tests CO Line Protector Surge Protectors IROB Protectors Static Discharge Problems Radio-Frequency Interference Wiring the System 2-5 2-7 2-8 2-8 2-9
Jack Field Wiring Constructing a Jack Field for Voice Terminal Wiring Connecting Voice TerminaI Wiring to a Jack Field Extending the Network Interface to a Jack Fieid for Outside Lines 2-41 Wiring Reference Tables 2-45 Installing the Control Unit 2-33 2-35 2-37 2-50 Control Unit Components Mounting the Basic Carrier Mounting the Expansion Carrier Determining Unit Load Requirements Determining Module Slot Assignments 2-50 2-52 2-56 2-57 2-61 Module Installation Installing a Module Removing a Module
Testing the System 2-100 Testing the Voice Terminal Jacks for a Dial Tone Testing Intercom Calls Testing Outside Lines Testing Tie Lines 2-100 2-101 2-103 2-104 Completing the Installation Attaching the Control Unit Covers 2-106 2-106 Modifying the System 2-112 Adding an Outside Line Adding a Voice Terminal Moving a Voice Terminal 2-112 2-113 2-115 Adding Accessories 2-117 General Accessories Power Accessories 2-117 2-122 Upgrading an Existing System Site Preparation Get a Printout of the Exis
Preinstallation Requirements REVIEWING THE PLANNING FORMS Review the completed system planning forms, which should be on site, before starting installation.
WARNING: The control unit cannot be installed outdoors. It must be installed in an environment suitable for electronic equipment. Do not expose the control unit to devices that generate electrical interference such as arc welders or motors. SPACE AND LOCATION REQUIRIEMENTS The control unit should be located with the following points in mind: ● CO line protection. The control unit should be installed near the Central Office line protectors provided by the local telephone company.
● Frequency range. 60 Hz +/- 1 percent ● Max. current. 3 amperes per power supply ● Max. power use. 225 watts per power supply GROUNDING REQUIREMENTS The system must be connected to a properly grounded ac outlet. See page 2-5, “System Grounding Requirements,” for more information. NOTE: If Modular Processor Data Modules, Modular Trunk Data Modules, or moderns are to be installed at the control unit location, additional grounded ac outlets will be needed.
WALL ATTACHMENT REQUIREMENTS The customer should have a backboard mounted at the control unit site. If one is not in place, you may need to attach a backboard to the wall. The backboard should meet these specifications: ● It should be made of 3/4-inch thick plywood. It should be 4 feet wide by 2 feet high in order to accommodate a basic control unit with an expansion carrier and jack field. If ample wall space is available, use a backboard that is 4 feet by 4 feet, regardless of the system’s size.
System Grounding Requirements Proper grounding of the installation site is fundamental to protect the MERLIN II communications system against these types of electrical discharges: ● Lightning strikes near the ● Power surges ● Power crosses on Central ● Static discharge The following procedures serve as electrical safety requirements and guidelines in grounding. Apply them as you install the MERLIN II system. Make sure these requirements are satisfied before applying power to the system.
Adequate bonding of the Central Office line protector ground and the power company ground Refer to Figure 2-1 for an example of a typicaI MERLIN II system grounding plan. ● MERLIN II System control unit 408 408 408 408 Power Supply To Central Office CO lines CO line protector ● - - Plug AC surge suppressor AC outlet Commercial power ● Shield ground B W GND(Green) ● Power service ● Earth ground Bond wire Power ground rod FIGURE 2-1 A typical MERLIN II system grounding plan.
AC OUTLET TESTS The following tests verify proper grounding of the ac outlet. Hazardous voltages are present during the following tests. Use great care when working with ac power line voltages. WARNING: Check the ac outlet for proper ground with a circuit tester. NOTE: You may use any generic unit (such as the Ideal 61-035 Circuit Tester) to verify that the outlet is wired properly. 1 Plug an Ideal or equivalent circuit tester into the outlet to be tested.
CO LINE PROTECTOR The following test can be used to check CO line protector grounding. This test does not check the bond between the power company and telephone company protector grounds. 1 Connect a craft test set between the protector ground lug and the ring side of the CO line. 2 If a dial tone is present, the protector is grounded. 3 If a dial tone is not present, the protector is not grounded; call the local telephone company.
IROB PROTECTORS Equipment that is connected to the analog station jacks (408/008) and is located in a building outside of the main (control unit location) building, but within 1000 feet of the control unit is called In-Range, Out-of-Building (IROB) equipment. To protect both the control unit and the IROB equipment from exposure to lightning, inadvertent contact with power lines, and power currents induced by nearby power lines, IROB Protectors are required.
placed in areas where a high electromagnetic field strength exists. Leading causes of interference include AM and FM radio station transmitters, television station transmitters, induction heaters, and motors (with commutators) of 0.25 horsepower (200 watts) or greater. Small tools with universal motors are generally not a problem when they operate on separate power lines. Motors without commutators generally do not cause interference.
● ● ● ● over ac circuit wire. When crossing station wire over ac circuits is unavoidable, try to maintain a 3-foot clearance. Use conduit for wiring runs whenever possible. Be sure that the conduit is grounded. If the conduit is not grounded, run a No. 12 wire from the conduit and terminate it on the ac earth ground, or bond it to the earth ground. Run station wire on the baseboard or as close to the floor as possible. Run shielded wire for the stations that are having interference problems.
Wiring the System TYPICAL MERLIN II SYSTEM WIRING 2-12 Wiring the System Figure 2-2 illustrates typical MERLIN II system wiring. Central office lines enter the site through a 25-pair cable. The network interface in this example is a 66-type block configured as an RJ21-X-type connector. From the network interface, a DIW cable takes the 25 lines to a jack field for outside lines. The jack field interfaces the outside line wiring with D2R cords that plug into the line jacks on the control unit modules.
(Jack field for outside lines) Central office lines RJ21-X interface 25 Pair cable Power Supply DIW cable D2R cords Z122C Box With Z610A Adapters 408 408 408 408 408 Outside lines PFT 04 03 02 01 PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 PFT 20 19 18 17 (Jack field for voice terminais) 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 36 35 34 33 Z122C Box 4-Pair DIW cords with Z610A adapters D8W cords Station lines MERLIN
MODULE JACKS There are various types of jacks on the line and station modules (Figure 2-3). Each type of jack has a specific function as follows: ● Analog station jacks. These jacks are for analog voice terminals, analog data devices, and accessories. ● ● ● ● 2-14 Wiring the System Basic telephone jacks. These jacks are for basic telephones with Touch-Tone or rotary dial capability. Do not connect MERLIN II system analog voice terminals to basic telephone jacks. Digital station jacks.
PFT jack Switch Outside Iine jacks Tie line jacks Analog station jacks Tie line jacks Analog station jacks Switch 400EM 408 0 0 8 FIGURE 2-3 Line and station module jacks.
PFT jack Outside iine jacks Outside line jacks Outside line jacks PFT jack PFT jack 8 0 0 400 w/DTMF Outside line jacks Basic telephone jacks Digital station jacks 012 008D FIGURE 2-3 line and station module jacks (continued).
Outside Line Wiring PREPARING THE NETWORK INTERFACE The local telephone company provides the telephone numbers for outside lines, as well as an installed network interface that may consist of 1-Line adapters (RJ11-type), 2-line adapters (RJ14-type), or 25-line (50-pin, RJ21-type) connectors. You can connect the outside lines from the network interface connector to the control unit using D2R cords.
Single-line adapter (RJ11) 2-Line adapter (RJ14) (267C) 66-Type block (RJ21-type) 25 line interface Line 1 Line Line 2 3 Line 4 Line 5 Line 6 Line 25 FIGURE 2-4 Network interface adapters.
TESTING THE OUTSIDE LINES You often need to test an outside line at the network interface or jack field. This test will verify that the outside telephone lines are working properly. To perform this test, you-need a basic rotary dial telephone and a Touch-Tone telephone, each with a modular cord, or two craft sets. Do not use a MERLIN II system voice terminal for testing. It does not work for this test, and it can be damaged if you use it for this purpose.
● Single-pair modular line cords. You need one D2R cord for each outside line. The cord must be long enough to reach the network interface. ● Green line-cord labels. These labels are marked 01, 02, 03, etc. You need a matching pair for each line cord. ● Outside line numbering strips. These labels are used to number all the line jacks on the modules themselves. You can have up to 56 outside line jacks with the MERLIN II system. The numbering sequence is 01 to 56.
4 Write the telephone number assigned to each of the line jacks next to the number for that line jack on the outside line numbers label found on the inside of the control unit’s front cover or on the inside of the left door of the jack field box containing the outside lines. WARNING: National and local building codes specify the type of cable required for telecommunication wiring. For example, indoor wiring (DIW) cannot be used inside or on top of air plenums or ducts, along hot pipes; or across walkways.
Power Supply 408 408 408 408 400 EM 25 pair cable D8W cord T (5) R (4) T1 (1) R1 (2) E (3) M (6) Z601A Adapter RJ2GX 26 1 27 2 28 3 T R T1 R1 E M To Network and Facility Signaling Equipment Z601A - Adapter Jack Position 1 2 3 4 5 6 7 8 Connector Position 3 4 5 2 1 6 7 8 MERLIN II System control unit Power Supply 408 012 DCP 408 400 EM D8W cord D8W cord 356A Adapter D8W cord D8W cord MERLIN II System control unit FIGURE 2-5 Tie Line Module wiring.
Voice Terminal Wiring CONNECTlNG VOICE TERMINAL WIRING TO THE CONTROL UNIT You can connect up to 120 station jacks, which support up to 120 voice terminals in the MERLIN II system. NOTE: The terms “voice terminal” and “station” are synonymous when describing the wiring and labeling of the voice terminal side of the MERLIN II system. Up to 60 stations can be connected with the Voice Announcement to Busy Voice Terminal or Simultaneous Voice and Data features.
Refer to “Jack Field Wiring” on page 2-33 for instructions on how to construct a jack field. You need the following items to complete the connections: ● System directory label. Use this label to record the end locations of each intercom number in the system. ● Blue station-cord labels. These labels come in pairs with the basic and expansion carrier and are used to identify cable runs. The first sheet of labels is numbered 01 through 69 and is shipped with the basic carrier.
2 Wire the station jacks on the modules to the jack field using D8W cords. Thread the wires through the wire manager located at the base of each module as you connect them to the station jacks. Label each end of each wire with the intercom number to which it connects. Remember, the intercom numbers do not necessarily match the jack numbers. Intercom 10, for example, is connected to station jack 01 on the first station module of the control unit.
3 Beginning with a pair of labels marked 01, label each cord at both ends with matching labels. If the distance between a voice terminal location and the control unit requires the use of extension cords, label each end of the wiring run. Attach one label near the plug to the voice terminal and the matching label near the plug to the control unit. 4 Run cords from the voice terminal locations to the control unit. CAUTION: Do not run cords inside air plenums or ducts, along hot pipes, or across walkways.
WIRING A VOICE TERMINAL FOR TWO VOICE-PAIRS If an analog voice terminal requires either the Voice Announcement to Busy Voice Terminal feature or the Simultaneous Voice and Data feature, you need to assign two adjacent odd/even station jacks (01 and 02, 13 and 14, etc.) on an analog station module to that voice terminal. For Release 3, Form 1d, System Form-Station Planning shows which stations receive either option. For Feature Modules 1 and 2, the Master Planning Form gives this information.
408 408 408 408 408 Power Supply CO lines PFT 04 03 02 01 PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 PFT 20 19 18 17 Adjacent odd/even jacks 0 0 0 0 0 0 0 0 8 7 6 5 4 3 2 1 1 1 1 1 1 1 1 0 6 5 4 3 2 1 0 9 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 36 35 34 33 Bridging Adapter (BR-241-B1) (See Note) D8W cords Even Station (Voice terminal) Odd Line Voice terminal MERLIN II System control unit Note: For bridging adapter, ‘even” and "odd" refer to default intercom number
MERLIN II System control unit Odd numbered jack (Even numbered station) Bridging adapter Even numbered jack (Odd numbered station) Station (Voice Terminal) Voice terminal Even Line Odd O O O O O O O O R T R T R T R T 4 4 3 1 1 3 2 2 O O O O O O O O R T R T R T R T 4 4 3 1 1 3 2 2 8 Odd station jack from control unit 7 6 5 4 3 2 To voice terminal 1 O O O O O O O O R T R T R T R T 4 4 3 1 1 3 2 2 5 4 Even station jack from control unit Top Front BR241-B1 STATION 6 pins 8 pins 2 pins
STANDARD 4-PAIR WIRING 2-30 Wiring the System If you are wiring for 4-pair using a 66-type block, review the diagram in Figure 2-8. Notice that the wiring for the additional voice pair (the even-numbered jack) terminates in the same place on the building wiring block as the wiring for the odd-numbered jack. The brand Rex adapter (BR 866-JC) attaches to the block over all four pairs and provides a modular jack for a connection to the control unit.
Brand Rex part # BR866-JC Standard 8-pin jack wiring 1 — T2 – R 2– T 3– R 1– T 1– R 3– T 4– 8 — R4 – – – – – – – – – – – – – – – – – – – – – – – – – 2 T— 1 2 R 3 T 1 R 1 T 3 R 4 T 4 R— 8 66-Block free of building wiring; needed for jumpers Odd number CM jacks to be affixed to building wiring block To previous even number port used per — 1 R1 T1 — 8 66-Block wired for four-pair station runs Even number CM jacks from which to run jumpers FIGURE 2-8 A 66-type block wired for 4-pair station runs.
Follow the diagram in Figure 2-9 if you are performing a postwire surface-mounted application or if you are using apparatus boxes in a jack field. The postwire surface-mounting requires a 104A connecting Block. Two 4-pair modular cords coming from the control unit (adjacent odd/even jacks) plug into it and the voice pairs from each connect to the wires of a single 4-pair modular cord. The voice terminal plugs directly into the modular cord and then has the use of the two voice pairs.
Even port Odd port 1 — — T1 T 1— — 1 R 1— — 2 2 — — R1 T 2— — 3 3 — — T2 R 2— — 4 4 — — R2 T 3— — 5 5 — — T3 R 3— — 6 6 — — R3 T 4— — 7 R 4— — 8 7 — — T4 8 — — R4 110-Type standard 8-pin wiring O O O O O O O O R 4 T 4 R 3 T 1 R 1T 3 R 2 T 2 8 7 6 5 4 3 2 1 Voice terminal Note: If ZI22C apparatus boxes are used, two Z601A adapters are required per terminal. FIGURE 2-9 104A Connecting Block hardware wired for 4-pair station runs.
the point of connection to the outside lines from the network interface, which is provided by the local telephone company, to jacks in a jack field for the outside. lines. Refer to the topics referenced below depending on your wiring needs. If you decide not to have direct connections from the voice terminals to the control unit and the building wiring and jack fields are not installed, you need to construct a jack field for the voice terminal wiring.
You may also decide to connect the outside wiring directly from the network interface to the control unit and the voice terminal wires directly from the voice terminal locations to the control unit. If the installation is simple or other factors determine that direct wiring is best for all connections, you may skip these wiring instructions.
● ● ● See the equipment supplier to obtain the correct adapters for the system. Z122C apparatus boxes. Each box holds six singleport voice terminaI connectors. Modular wall jack adapters. These adapters (or connecting blocks) terminate the wiring runs at the voice terminal locations. Various adapters (e.g., the 102A, 103A, 104A, 104B, 105AF, and 106AFD) are used to connect eight-conductor jacks to 110-type hardware. See the equipment supplier to obtain the correct adapters for the system. Blue labels.
A backboard should be in place at the location where you plan to install the control unit. If no board is ready, see “Wall Attachment Requirements” on page 2-4. If the backboard is in place, do the following: 1 Mark positions on the backboard mounting surface for the control unit and the jack field in relation to each other. Also note the locations of the ac outlet and the network interface (see “Installing the Control Unit” on page 2-50). 2 Attach a blue label ( ❑ 1-6, ❑ 7–12, ❑ 13-18, etc.
Running the Cables Do not run cables inside or on top of air plenums or ducts, along hot pipes, or across walkways. If you use staples to attach cords to walls or baseboards, be careful not to pierce the cable. If there are one or more In-Range Out-of-Building voice terminals to be installed, be sure to use two IROB protectors for each IROB voice terminal. CAUTION: 1 On the floor plan, assign a wiring run number (1, 2, 3, etc.) to each voice terminal location.
6 Insert and punch down (connect the wires of the spooled cable into the cutdown section of the adapter next to the label for wiring run 1 in the jack field (the top jack in the box labeled ❑ 1-6). If necessary, trim the ends of the wires with a pair of scissors or diagonal pliers. 7 Run the other end of the cable to the voice terminal location where wiring run number 1 ends. Use cable clips and/or staples to attach the cable along walls, baseboards, and moldings.
6 Wrap the jacketed cable around the center post until the colored wires extend over the two plastic caps. 7 Align the cable in one of the notches on the jack, and attach the jack to the wall. One type of jack requires screws, while another uses adhesive backing. 8 Remove the two plastic caps on the adapter (this exposes the grooved connecting block), and set the caps aside. They are used instep 10. 9 Insert the colored wires into the grooves from left to right.
EXTENDING THE NETWORK INTERFACE TO A JACK FIELD FOR OUTSIDE LINES If the local telephone company has provided an RJ2l-type network interface, you can connect the control unit to the network interface using adapters that allow you to plug D2R cords directly into the interface. You can also extend the network interface to a group of single-pair modular jacks mounted in an apparatus box in a jack field.
● ● Adding Jacks to the Jack Field Cable termination tool. You need this tool to strip some of the jacket from the raw end of the 25-pair cable. If the connecting block on the 4-line adapter does not have two caps that automatically punch down wires when the cap is snapped onto the block, you also need a tool for punching down the wires. Some cable termination tools can do both. Green labels. These labels come with the installation kit for the apparatus boxes.
3 Depending on the kind of line wiring, follow the order and color codes listed in Table 2-4, “CO Line Wiring, 6-Position Jack, Single-Pair,” Table 2-5, “CO Line Wiring, 6-Position Jack, Two-Pair,” and Table 2-6, “CO Line Wiring, 6-Position Jack, Multipair” on pages 2-46 through 2-48. Place the colored wires in the grooves on the connector of the adapter. Continue placing wires in grooves on each adapter until you have attached a pair of wires for each outside line.
4 Attach the label, ❑ 1-8, to the outside of the right door of the apparatus box. 5 Attach the long, narrow label showing jacks 1 through 8 to the inside of the right door of the apparatus box. 6 Attach the telephone number directory inside the left door of the apparatus box, and close the left door. You should now have a single-pair modular jack in the jack field for each outside line.
Wiring Reference Tables The following tables provide reference information on wiring equipment and wiring designations for the MERLIN II system and CO line wiring.
TABLE 2-3 4-Pair Wiring Signal V1T V1R CT CR -48V GND V2T V2R Modular Cord Wire Colors 102A 103A Z601A Term Stmp 1 5 4 GREEN RED 1 2 2 1 2 BLUE ORANGE 3 3 6 4 7 8 Modjk Pins Pair 25Pair CabIe Colors 25-Pair Corn. Pin No.
TABLE 2-5 CO line Wiring, 6-Position Jack, Two-Pair RJ14 NI Specification 267A2 Adapter 267C Adapter Signal Pin Color Plug Jack 1 Jack 2 Plug T1 R1 T2 R2 4 3 2 5 GREEN RED BLACK YELLOW 4 3 2 5 4 3 2 5 4 3 2 5 4 3 2 5 Jack 1 2 Pin 4 3 4 3 Wiring the System 2-47
TABLE 2-6 CO Line Wiring, 6-Position Jack, Multipair RJ21 NI Specification Signal Color T1 R1 T2 R2 B-W W-B O-W W-O G-W W-G BR-W W-BR T3 R3 T4 R4 T5 R5 S-W W-S T6 R6 T7 R7 T8 R8 B-R R-B O-R R-O G-R R-G Terminal 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 2-48 Wiring the System CO Line Wiring 25Pair Conn Pin 26 1 27 2 28 3 29 4 30 5 31 6 32 7 33 8 Number 1 2 3 4 5 6 7 8 Jack No.
TABLE 2-7 Wiring Tie Line Ports to Network interface From MERLIN II Network Interface RJ2GX, 25 pair connecting block Tie Line Number Signal Pin No.
Installing the Control Unit CONTROL UNIT COMPONENTS The required components of a MERLIN II Communications System control unit are shown in Figure 2-10 and are listed below: ● Basic Carrier Assembly ● Power Supply Module ● Processor Module ● Feature Module ● 4-Line/8-Analog. Voice TerminaI (408) Module or 8-Analog (008) Module NOTE: 2-50 Installing the Control Unit If an 8-Analog Module is used, a module containing line jacks will need to be added to provide for outside lines. .
Basic carrier Power supply module Processor module (with feature module) Station module (408) FIGURE 2-10 The required components of a MERLIN II system control unit.
MOUNTING THE BASIC CARRIER The basic earner is designed to be mounted on a plywood backboard that is attached to a wall. The four mounting bosses secure the basic carrier to the backboard (refer to Figure 2-1 1). A number 10 panhead screw fits into each mounting boss. Four screws are provided with the carrier.
Mounting bosses Front view Mounting surface O O 18” O Backboard 9 7/16" O FIGURE 2-11 Preparing the backboard for the basic carrier.
To mount the basic carrier to the backboard, refer to Figure 2-12 and follow these steps: 1 Use the basic carrier as a template to mark the hole locations on the mounting surface. 2 Position the carrier on the backboard and check that all measurements are correct. The vertical distance between mounting holes should measure 18 inches. The horizontal distance should measure 9 7/26 inches. 3 Use a l/8-inch drill bit to drill a pilot hole in the center of each of the four marked mounting hole locations.
Mounting surface 1. Use the basic carrier as a template to mark hole Iocations on the backboard. Basic carrier Backboard 2. Drill pilot holes and mount the basic carrier on the backboard. Basic carrier 3. Slide the earner into position. Mounting Screws (4) Mounting hole FIGURE 2-12 Mounting the basic carrier.
MOUNTING THE EXPANSION CARRIER 2-56 To attach the expansion carrier to the backboard and to the basic carrier, refer to Figure 2-13 and follow these steps: 1 Locate the breakaway plastic tab on the right side of the basic carrier. Use a flat-bladed screw driver to gently pry the tab open until it snaps free. 2 Engage the connector of the expansion carrier with the card extender on the basic carrier. 3 Make sure that the expansion carrier is properly aligned with the basic carrier.
Mounting surface Expansion carrier Basic carrier Connector Card extender Backboard FIGURE 2-13 Mounting an expansion carrier. DETERMINING UNIT LOAD REQUIREMENTS Review the following paragraphs that discuss unit load requirements and module slot assignments before installing modules. A unit load is a measure of power used to determine the eletrical load of the MERLIN II system.
Supply Module and allows the carrier to support an additional 20 unit loads. With an Auxiliary Power Unit, a single carrier MERLIN II system can add accessories without the expense of an expansion carrier. Refer to Table 2-8 for the approximate unit load requirements for the equipment listed. NOTE: Only voice terminals and accessories that connect to an analog port have unit loads. Any equipment with its own power supply does not have to be included in the unit load calculation.
TABLE 2-8 Unit Load Rating of MERLIN II System Voice Terminals and Accessories Unit Load Accessories Unit Load BIS-10 voice terminal BIS-34 voice terminal BIS-34D voice terminal with display BIS-22 voice terminal 1 2 2 General Purpose Adapter Hands Free Unit Headset Adapter 1 1 1 1 2 BIS-22D voice terminal with display 5-Button voice terminal 2 Basic Telephone & Modem Interface Basic Telephone & Modem Interface 2 Off-Premises Telephone Interface 7406D digital voice terminal 7406D with display d
TABLE 2-9 Unit Load Calculation Example VOICE TERMINALS 5-Button 10-Button HFAI 7406 Digital BIS-34D BIS-22D ACCESSORIES Basic Telephone & Modem Interface General Purpose Adapter Hands Free Unit Qty Unit Load Unit Load x Qty Total 8 1x8 1X5 5 4 1X4 18 2x9 5 1x5 Voice terminal total 40 8 5 4 9 5 1 1 1 2 1 Qty Unit Load Unit Load x Qty Total 5 2 2x5 10 2 5 1 1 1X2 1X5 Accessories total 2 5 17 3 Compute the unit load for all the voice terminals and accessories listed in step 1 by multipl
DETERMINING MODULE SLOT ASSIGNMENTS The slot assignments for modules in the basic and expansion carriers are shown in Figure 2-14. In order to function, a basic carrier must contain the following: ● ● A Power Supply Module in the leftmost slot A Processor Module (equipped with a Feature Module) in slot 0 The Feature Module must be installed in the Processor Module before installing the Processor Module in the carrier.
Basic Carrier Expansion Power supply module carrier Power supply module Processor module Slot identification: Power Supply slot O 1 2 3 4 5 Power 6 Supply slot 7 8 9 10 11 FIGURE 2-14 Module slot assignments on basic and expansion carriers. Module Installation All modules can be installed and removed as shown in Figures 2-15 and 2-16. Exercise caution when installing or removing modules. If you have difficulty installing or removing a module, check the module for alignment problems.
“On-Line Module Swap” on page 4-7 and be sure to follow the procedures exactly. In a system without the On-Line Module Swap feature, turn the power off in the following sequence before installing or removing a module: 1 Turn the power off at the Power Supply Module on the basic carrier. 2 If there is an Auxiliary Power Unit, turn it off. 3 If there is an expansion carrier, turn the power off at the Power Supply Module there. 4 If there is an Auxiliary Power Unit on this Power Supply Module, turn it off.
● ● “Installing a Tie Line Module” on page 2-80, “Installing a Basic Telephone Module” on page 2-81. 1. Lower module onto rod on carrier 2 Swing in FIGURE 2-15 Installing a module on the carrier. REMOVING A MODULE To remove a module, refer to Figure 2-16 and follow these steps: 1 Press up on the release tab on the bottom of the module. 2 Pull the module away from the carrier. 3 Disengage the module from the rod on the carrier.
3. Disengage module from rod on carrier 2. Pull out and swing up 1. Pushup on tab FIGURE 2-16 Removing a module from the carrier.
INSTALLING THE POWER SUPPLY MODULE Do not attach any cables or power cords to the Power Supply Module until it is installed in the carrier. If a Power Supply Module requires a Frequency Generator, it must be installed before the Power Supply Module is installed in the carrier. WARNING: Install a Power Supply Module in the leftmost slot of the basic and expansion carriers.
4 Connect one end of the ac power cord to the connector marked “AC INPUT” on the Power Supply Module. 5 Do not plug the power cord into the outlet at this time. Refer to “Connecting the Control Unit to an AC Outlet,” on page 2-90. Installing a Frequency Generator in the Power Supply Module The Frequency Generator converts 117 VAC, 60 Hz to 105 VAC, 30 Hz ringing voltage for basic telephones.
Be sure to follow proper electrostatic discharge precautions. Refer to “Static Discharge Problems” on page 2-9. CAUTION: 5 With the Power Supply Module out of the carrier and on its left side, remove the five screws. 6 Carefully turn the module over on its right side and remove the left half of its housing. 7 Position the remaining half of the module so that the connector at the back of the module is facing you.
1. Position the Power Supply Module so that the recessed holes ate facing up. Remove five screws. 2. Separate the module halves. Transformer Long cable (4-pin connectors) 3. Locate the Frequency Generator and the two cables. Frequency Generator Frequency Generate; Transformer Main board Short cable (3-pin connectors) Power Supply Module Main circuit board 4-pin cable 3-pin cable 4. Using four screws, mount the Frequency Generator on the Power Supply Module.
Adding a Shield to a Power Supply Module When you add an expansion carrier, you must install a second Power Supply Module in it to power the additional line and/or station modules. The second Power Supply Module may induce excessive noise on the new line or station module immediately to its right. Copper foil shields can be installed to eliminate this noise. These shields are packaged in the 391A Power Unit Shielding Kit included with the expansion carrier.
Upper copper label Tuck label tightly in corner Lower copper label Power unit information label UL label FIGURE 2-18 Proper placement of foil shields and labels on the Power Supply Module. 7 With the copper-foil shielding in place, place the power unit information label on the lower piece of foil as shown in Figure 2-18. 8 Attach the UL label (CSA label as appropriate) on the Power Supply Module below the copper foil in the position shown in Figure 2-18.
INSTALLING THE AUXILIARY POWER UNIT Install an Auxiliary Power Unit if the system must support more than 45 unit loads. 1 Remove power from the system. Make sure that the 0N/OFF switch on the Power Supply Module is set to the OFF position. Unplug the power cord from the ac outlet. 2 Using appropriate hardware, mount the Auxiliary Power Unit on a surface within 2 feet of the control unit. For further information on mounting the Auxiliary Power Unit, refer to CIB 2866.
Auxiliary power unit AUX power AC output AC outlet AC input AC line cord Control unit AC power cord D6AP-87 modular line cord Power Suppty 408 408 408 408 408 PFT 04 03 02 01 PFT 08 07 06 05 PFT 12 11 10 09 PFT 16 15 14 13 PFT 20 19 18 17 08 07 06 05 04 03 02 01 16 15 14 13 12 11 10 09 24 23 22 21 20 19 18 17 32 31 30 29 28 27 26 25 40 39 38 37 36 35 34 33 Auxiliary power input AC input MERLIN II System control unit FIGURE 2-19 Connecting the Auxiliary Power Unit to the control unit INST
The Release 3 Feature Module can only be used with the Processor Modules (517B7 and 517C7) developed for Release 3. CAUTION: When replacing a Feature Module, make sure that you have all the necessary records to readminister the system. When the Feature Module is replaced, all system memory is lost, and the system will have to be readministered. 1 Affix the round (FMl, FM2, or FM3) label to the front of the Processor Module housing. 2 Remove power from the system.
Feature module Processor module FIGURE 2-20 Installing the Feature Module. Modifying the 517A7 Processor Module for Square (Key) Operation The MERLIN II system can be configured to operate solely as a square (key) system. As such, every outside line appears on the same button at each voice terminal.
3 On the header at the center right of the module, locate the shunt (blue plug) attached to one of the pins. 4 Remove the shunt from the single header pin, then reinsert it so that it covers both pins on the header. 5 Snap the module halves back together. 6 Locate the KF (Key Function) label that came with the wall mount carrier label kit and affix it to the wire manager at the base of the module.
Snaps 1. Release 7 snaps 2. Open the processor case Shunt Pin 3. Locate top header (AA) on processor board 4. Adjust the shunt on top header (AA) to cover both pins Processor board Bottom header (AA) (Do not touch) FIGURE 2-21 Modifying the 517A7 Processor Module for square (key) operation.
Modifying the 517B7 Processor Module for Square (Key) Operation If you have Processor Module 517B7, use the following inductions to modify it for square (key) operation: 1 Before you insert the Feature Module, orient the Processor Module case as shown in Figure 2-22. Do not open the Processor Module case. 2 Notice the two headers marked “HD1” and “HD2” on the module’s processor board. One header is located at the bottom of the opening (HD2); the other header is located at the top of the opening (HDl).
Top header (HD1) Shunt Pin Bottom header (HD2) (Do not touch) Wire manager Closed processor module FIGURE 2-22 Modifying the 517B7 Processor Module for square (key) operation.
Install line and station modules as follows: 1 Review the appropriate form to verify which modules will be installed on the carrier. ● Form lc, Station Form—Module Identification Diagram (for Release 3) ● Master Planning Form, Module Location Diagram (for Feature Modules 1 and 2) 2 Install line and station modules in slots 1 through 5 on the basic carrier and slots 6 through 11 on the expansion carrier. NOTE: Do not leave empty slots between modules in the carrier.
Installing a Basic Telephone Module If you are installing a Basic Telephone Module, you also need to install a Frequency Generator in the Power Supply Module. A Frequency Generator is required for each carrier that has one or more Basic Telephone Modules. If possible, place all Basic Telephone Modules on the same carrier. For additional information, refer to the procedure, “Installing a Frequency Generator in the Power Supply Module,” on page 2-67.
Before connecting a printer to the control unit, make sure that all modules are installed on the control unit Refer to Figure 2-23 and the following instructions to connect a printer to the control unit: 1 Locate the Z200A EMI filter. Notice that the filter is closer to one end of the cord than the other. Plug the end of the cord closest to the filter into the SMDR port of the Processor Module. The SMDR port is the top port on the Processor Module.
Modular c o r d Z200A EMI fitter Modular cord 355AF or 355A adapter (See Note) SMDR port Printer interface cable (25 pin, RS 232-C) AT&T 572 (or equivalent) Printer MERLIN II System control unit Note: If the printer has a female connector on its interface cable, use a 355A adapter instead of a 355AF adapter. FIGURE 2-23 Connecting a printer to the control unit.
TABLE 2-10 AT&T 572 Printer Programming Options No. 01 02 03 04 05 06 07 11 13 14 15 16 17 18 22 31 32 33 34 35 81 82 83 84 85 91 92 93 94 95 96 Function FORM LENGTH LP1 CPI LQ or NLQ BUZZER FONT RESOLUTION BUFFER PW ON MODE DIRECTION BUF. FULL P.E. AUTO CR ZERO AUTO LF 1" SKIP CHAR. SET (GO, GL) CHAR. SET (G1, GR) CHAR. SET (G2) CHAR.
TABLE 2-11 AT&T 475/476 Printer DIP Switch Settings Switch 1 Switch 2 Switch 21 DIP1-Open DIP2-Closed DIP3-Open DIP4-Open DIP5-Closed DIP6-Closed DIP7-Closed DIP8-Open DIP1-Open DIP2-Open DIP3-Open DIP4-Open DIP5-Open DIP6-Open DIP7-Closed DIP8-Open DIP1-Open DIP2-Open DIP3-Open DIP4-Closed DIP5-Open DIP6-Open DIP7-Open DIP8-Closed Switch 22 Switch 23 Switch 24 DIP1-Open DIP2-Closed DIP3-Closed DIP4-Open DIP1-Closed DIP2-Open DIP3-Open DIP4-Open DIP5-Closed DIP6-Open DIP1-Open DIP2-Closed DIP3-C
Connecting a Printer to the Control Unit 50 or More Feet Away When the printer is located greater than 50 feet away from the control unit, or the printer and the MERLIN II system are not connected to the same ground, connect the printer according to these instructions.
1 Locate the Z200A EMI filter. Notice that the filter is closer to one end of the cord than the other. Plug the end of the cord closest to the filter into the SMDR port of the Processor Module. The SMDR port is the top port on the Processor Module. 2 Plug the other end of the EMI filter into the modular jack on the adapter (355AF or 355A). 3 Connect the female connector on the 355AF adapter to one end of the EIA crossover cable.
6 At the remote printer location, connect another 400B2 power adapter, as described in step 4. the output from the 400B2 adapter is connected to the building wiring and the input modular jack should be connected to the ADU. 7 If the printer interface cable has a female connector, connect the output modular jack of the power adapter to a Z3A1 ADU. If the printer interface cable has a male connector, connect the output modular jack of the power adapter to a Z3A4 ADU.
Modular cord Z200A EMI filter Modular cord 355AF adapter EIA Crossover cable (M7U-87) Z3A4 ADU Modular cord SMDR port Power 400B2 adapter (Note 3) Modular cord I ADU Crossover cable (D8AM-87) I See Notes 1 & 2 MERLIN II System control unit Power 400B2 adapter (Note 3) Modular cord ATT&T 572 (or equivalent) printer Printer interface cable (25 pin, RS-232-C) Z3A1 or Z3A4 ADU (Note4) Notes: 1. Building wiring. 2.
CONNECTING THE CONTROL UNIT TO AN AC OUTLET A properly grounded outlet protects the system against damage from power surges and other disturbances. Refer to “System Grounding Requirements” on page 2-5. The outlet should be 117-volt, 60-Hz, third wire grounded. To ensure proper operation of the system, the ac outlet should be connected to earth ground. NOTE: Do not connect the control unit to a switch controlled outlet. Accidental disconnection and loss of data may occur.
TO Turn the Power On 1 If there is an Auxiliary Power Unit(s), plug it (them) into the ac outlet. 2 If there is an expansion carrier(s), set that power supply switch to the ON position. The green power light on the Power Supply Module goes on. 3 Set the power switch on the basic carrier’s Power Supply Module to On. The green power light on the Power Supply Module goes on. The red warning light on the Processor Module should go off in 30 to 45 seconds.
Connecting the Voice Terminals You can connect any of the following analog voice terminal models to the MERLIN II system: ● 7102A ● 5-Button ● 10-Button ● 10-Button HFAI ● ● ● ● ● ● ● ● BIS-10 BIS-22 BIS-22D 34-Button 34-Button Deluxe 34-Button (SP-34) 34-Button (SP-34D) BIS-34 BIS-34D with Display ● MERLIN II System Display Console NOTE: The 7102A is the same as a basic telephone and must be connected to a 012 module.
ASSEMBLING THE VOICE TERMINALS The following voice terminal items come boxed together: Voice terminal body ● Handset ● Coiled handset cord ● Modular voice terminal cord ● Desk stand and/or wall mount ● Instructions for assembling the voice terminal Refer to Figure 2-25 and follow the steps below to assemble each voice terminal: 1 Attach the desk stand or wall mount to the voice terminal. 2 Plug one end of the coiled handset cord into the handset.
Connect handset Set Test/Program switch to center position Adjust ringer volume switch Connect modular cord to jack labeled “LINE” FIGURE 2-25 Assembling a voice terminal.
CONNECTING VOICE TERMINALS TO THE SYSTEM To connect each voice terminal to the system, do the following: 1 Place the voice terminal in its designated location. 2 Plug the voice terminal into the system either by direct connection or through a jack field. Connecting a voice terminal to the control unit directly requires one or more modular cords. Connect one end of the cord to the jack on the voice terminal. Connect the other end of the modular cord to a station port on a system module in the control unit.
5 Lift the handset. Red and green lights are on and a dial tone is present. 6 Touch one or more dial pad buttons. The dial tone stops. 7 Hang up the handset. The green light goes out. If the voice terminal does not respond as described, make a note of the problem and refer to Section 4, "Troubleshooting." Verify Intercom Number Verify the voice terminal’s intercom number as follows: 1 Using a working voice terminal, touch Intercom (fifth button down in the leftmost column).
CONNECTING THE POWER FAILURE TELEPHONE A module that has outside line jacks also has at least one Power Failure Telephone (PFT) jack (Figure 2-26). If a power failure temporarily disables the MERLIN II system control unit and voice terminals, you can still gain access to an outside line through a basic Touch-Tone or rotary dial telephone that is plugged into the PFT jack on a module with outside line jacks.
Power failure teiephone jack Bridges to lowest position 408 800 Bridges to lowest position Power failure telephone jack 400 w/DTMF FIGURE 2-26 PFT jacks with bridging assignments.
TESTING THE PFT JACKS To test a PFT jack for proper operation, the outside line numbers to the module’s line jacks must be assigned and the lines must be operational, When you are certain of this, follow the procedure below to test the PFT jacks: 1 Plug a Touch-Tone or rotary dial telephone into a PFT jack. 2 Make note of the outside line number assigned to the lowest position line jack on the module and be sure that the outside line is connected to the system.
Testing the System Perform the following tests to determine that the system is working properly. If these tests reveal any problems, refer to Section 4, ‘Troubleshooting,” and take corrective action TESTING THE VOICE TERMINAL JACKS FOR A DIAL TONE To test each voice terminal jack for intercom and outside line dial tones at the control unit location, follow the steps below. Refer to “Default Settings” on page 3-15 for an explanation of how default line and station identifying numbers are assigned.
4 Pick Up the handset. The green light next to the red light goes on and you hear another intercom dial tone. 5 Replace the handset. Testing for an Outside Line Dial Tone 1 Without lifting the handset, touch a line button. The red light goes on next to this button. 2 Pick up the handset. The green light to the red light goes on and you hear a dial tone. 3 Replace the handset, and repeat Steps 1 and 2 for each line button on the voice terminal.
2 Lift the handset. The green light next to the red light goes on and you hear an intercom dial tone. 3 Dial the intercom number of the voice terminal where someone is waiting for the call. You hear a single tone. At the other voice terminal, on tone sounds, the red light glows steadily next to (Intercom-Voice), and the green light next to the red light flashes. 4 5 Speak into your handset or speakerphone. The other person now picks up the handset, and tells you if the announcement was heard clearly.
5 After verifying two-way communication, hang up at both voice terminals. On both voice terminals, the lights go out, and the red light goes on next to the third button down in the left most column of buttons. TESTING OUTSIDE LINES Make sure the outside lines for the numbers assigned to the system are connected to the control unit modules.
Placing Outside Calls Use any voice terminal in the system to test the ability to place outside calls on each outside line as follows: 1 Lift the handset. The green light goes on next to the red light. 2 Dial the outside number of someone you know will answer the call. 3 Verify two-way communication and then hang up. 4 Repeat the procedure for each of your outside line telephone numbers.
Testing Outgoing and Two-way Dial Repeating Tie Lines Test dial repeating he lines, wink start, immediate start, and delay start tie lines when you are sure that someone is available to receive your call at the far end. Follow these steps: 1 At any voice terminal that has a tie line appearance, press the first tie line button. The red light jumps to the tie line button just pressed. 2 Lift the handset. The green light goes on next to the red light.
Testing Incoming and Two-way Dial Repeating Tie Lines Test dial repeating tie lines when someone is available at the far end to place calls to your system. Follow these steps: 1 At a preset time, the person at the far end places a dial repeating call to your system by dialing the tie line number of the voice terminal at which you are waiting. You hear ringing at the designated voice terminal and the green light flashes next to the button that has the tie line appearance. 2 Lift the handset.
Top cover Front cover FIGURE 2-27 Control unit covers.
Installing the Top Cover To install the top cover, see Figure 2-28 and follow these steps: 1 Be sure the cords have been pressed through the wire managers at the base of the modules. 2 Install the empty module that came with the system in the rightmost slot of the carrier if it is lacking a functional module in this slot. This empty module helps to support the top cover. 3 Hold the top cover so that the hooks are facing you. 4 Engage the tabs at the rear of the top cover with the carrier.
Top cover Empty module FIGURE 2-28 Installing the control unit top cover.
Installing the Front Cover 2-110 Testing the System To install the front cover, see Figure 2-29 and follow these steps: 1 Hook the top of the front cover onto the top cover just installed. 2 Push down on the bottom of the front cover until it locks securely on the base of the wire managers on the modules.
Front cover Empty module FIGURE 2-29 Installing the control unit front cover.
Modifying the System The MERLIN II communications system is designed so that you can make changes quickly and easily. If the system is not at full capacity, you can add an expansion carrier, additional outside lines or voice terminals, or more data equipment. Modular plugs on much of the system wiring and modular components make it easy to reorganize the MERLIN II system as the customer's needs change.
4 If all line jacks in the control unit are full, you can add any combination of line modules m the system so long as the sum total of outside lines does not exceed 56. Contact an equipment supplier to order additional line modules. Add each new line module, if necessary, according to the instructions in the procedure, “Module Installation” on page 2-62. 5 Readminister the system so that it recognizes the newly added lines. Refer the information under “Administering Lines” on page 3-32.
terminals that a system can accommodate. For example, you can have up to 60 stations with either the Simultaneous Voice and Data feature or Voice Announcement to Busy Voice Terminal feature. These two features require an additional voice pair so that they can transmit either voice or data or indicate to a caller that a voice terminal is busy.
2 If the voice terminal locations connect to the control unit through a jack field, install a wiring run for each new voice terminal location according to the instructions in “Jack Field Wiring,” on page 2-33. If the voice terminals connect directly to the control unit, see "Connecting Voice Terminal Wiring Directly" on page 2-25. 3 To connect the new voice terminal to the system, see the instructions in “Connecting the Voice Terminals,” on page 2-92.
3 Determine whether the new location has a jack field or a direct connection to the control unit. If you have a jack field, follow these steps: a Locate the jumper cord with the voice terminal’s intercom number. b Unplug it from the jack in the jack field for the voice terminal’s old location. c Plug it into the jack in the jack field for the voice terminal's new location. Do not change any labels in the system. Simply record the change of location in the system directory.
Adding Accessories There are many accessories that can be added to the system, some of which are shown in the following illustrations. There are two types of accessory equipment available, general accessories and power accessories. To add accessory equipment, follow the instructions that come with the components. GENERAL ACCESSORIES General accessories include alerting devices and other components that allow you to connect additional equipment to the system.
Alerter Accessories Alerter accessories (Figure 2-30) such as horns and bells provide audible alerts to make you aware of voice terminal ringing in noisy or large working environment. The strobe emits a high intensity flashing light to alert you of voice terminal ringing in high ambient noise environment (e.g., heavy machinery areas) and quiet zones (e.g., hospitals, libraries, and broadcast studios). It is also ideal for alerting the hearing-impaired to voice terminal ringing.
Frequency Generator A Frequency Generator is necessary in order to use basic telephones. A Frequency Generator must be connected to the Power Supply Module of each carrier that contains one or more Basic Telephone Modules. See page 2-67 for installation instructions. General Purpose Adapter A General Purpose Adapter (GPA) connects Touch-Tone (not rotary) equipment such as modems, autodialers, and telephone extensions (including cordless telephones) to voice terminals (Figure 2-31).
Hands-Free Unit The Hands-Free Unit (HFU) is a speakerphone that allows people to place and answer outside and intercom calls without using the handset (Figure 2-32). Connect a HFU to the “OTHER” jack on the voice terminal. D8AC cord Microphone light Speakerphone light Volume control FIGURE 2-32 A Hands-Free Unit.
Headset Adapter A headset connected to a voice terminal through the Headset Adapter allows the user to handle calls more easily (Figure 2-33). 10-Button voice terminal (bottom view) To station jack LINE jack On/Quiet button off button OTHER jack Headset (with a 2-prong plug) FIGURE 2-33 A headset with Headset Adapter.
Loudspeaker Paging System An optional Loudspeaker Paging System allows people with MERLIN II system voice terminals to page coworkers and/or make announcements through loudspeakers. Music Coupler A Music Coupler connects a music source to the MERLIN II system. This enables you to have background music over the Loudspeaker Paging System, and Music-on-Hold. Power Failure Telephone A power failure telephone allows calls to be made and received in case of a power failure.
However, if there is a power demand of over 45 unit loads on one Power Supply Module, an Auxiliay Power Unit is generally required. This will support an additional 20 unit loads. If one or more of the following conditions exist, the system may need an Auxiliary Power Unit: ● ● ● ● The maximum number of voice terminals are connected to the system. Several voice terminals have accessories and the voice terminals do not have Voice Terminal Power Supply Units.
Basic Telephone and Modem Interface 2 The Basic Telephone and Modem Interface 2 (BTMI-2) connects most types of telephones to analog module jacks on the control unit (Figure 2-34). NOTE: The BTMI-2 replaces the BTMI, which is no longer available.
D8W c o r d Basic Telephone and Modem Interface 2 (BTMI-2) Line jack Timer jack Tel device D4BU cord Basic telephone Line MERLIN II System control unit FIGURE 2-34 A Basic telephone and Modem Interface 2.
IROB Protectors Equipment that is connected to the analog station jacks (408/008) and is located in a building outside of the main (control unit location) building, but within 1000 feet of the control unit, is called In-Range, Out-of-Building (IROB) equipment. To protect both the control unit and the IROB equipment from exposure to lightning, in advertent contact with power lines, and power currents induced by nearby power lines, IROB protectors are required.
IROB lROB Protector Protector Inter Analog buidingwiring Control unit voice terminal Approved ground Ilr’— -1+ ‘,, 11 IROB protector FIGURE 2-35 Grounding protection for IROB telephones.
Off-Premises Range Extender The Off-Premises Range Extender (OPRE) will be available for Feature Module 1, Feature Module 2, and Release 3 users to connect a basic Touch-Tone telephone at a remote location to the system via an outside telephone line. NOTE: Off-Premises Telephone Interface 2-128 As of this printing the Off-Premises Range Extender is not available. It is scheduled to be certified in the last quarter of 1989. Installation information will be supplied in a CIB with the product.
'Power I Off-premises Telephone I I e I I Moduiar Iine I 1 I cord I Outside l MERLIN II System control unit I Jack field box o Adding Accessories 2-129
Voice Terminal Power Supply Unit Voice terminal operation is guaranteed for a wiring run of up 1000 feet from the control unit. For a wiring run that is more than l000 feet from the control unit, you may have to supply extra power to the voice terminal. If the power to one voice terminal is low, it is probably more cost effective to use a Voice Terminal Power Supply Unit than an Auxiliary Power Unit.
Upgrading an Existing System If you are upgrading a MERLIN 11 System with Feature Module 1 or 2 to a MERLIN II System with Release 3 or a MERLIN II System with Feature Module 1 m a MERLIN 11 System with Feature Module 2, you may need to do some site preparation work before installing the new modules that make up the upgraded control unit. SITE PREPARATION Although the customer should have the control unit site prepared, you may need to complete the job with the construction of one or more jack fields.
• If adding more stations, and if there is a jack field for them, you may need to enlarge that jack field. If no jack field exits, one may have to be built, especially if there are to be more than 30 stations, since a jack field would be the preferred method of connecting that many stations to the control unit. See “Jack Field Wiring” on page 2-33 for instructions that will enable you to enlarge or build the jack field.
3 Press [More], [More], [Print], [All] Wait until printing is complete before leaving administration mode. Don’t remove the printout until after you’ve left administration mode or printing page alignments will be affected. 4 Press Conference to return to the administration menu or leave administration mode by sliding the T/P switch to the center position. With a BIS-34D Console Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice.
2 Remove Processor Module 517A7 from S1Ot of the Basic Carrier. See “Removing a Module” on page 2-64 for instructions. 3 Insert Feature Module 3 in the Release 3 Processor Module (517B7). See “Installing the Feature Module on the Processor Module” on page 2-73 for instructions. 4 If needed, modify the Processor Module for square, or key, operation. See “Modifying the 51737 Processor Module for Square (Key) Operation” on page 2-78 for instructions.
If no jack field is used to connect the CO lines to the network interface, connect new CO lines directly to the appropriate jacks on the line modules. See “Testing Outside Lines" on page 2-103 and/or “Testing Tie Lines” on page 2-104 for instructions on testing the line jacks for dial tone. > 11 Connect any new station wiring as follows as appropriate: > Connect new station wiring runs to their appropriate jacks in the jack field if one has been used.
UPGRADE INSTRUCTIONS FMI TO FM2 Follow these steps to upgrade the system from Feature Module 1 to Feature Module 2. 1 Shut down the system, Basic Carrier first, any Auxiliary Power Units next, and the Expansion Carrier last if there is one. 2 Remove the Processor Module. See “Removing a Module” on page 2-64 for instructions. 3 Exchange Feature Module 2 for Feature Module 1. See “Installing the Feature Module on the Processor Module” on page 2-73 for instructions.
> If no jack field is used to connect the CO lines to the network interface, connect new CO lines directly to the appropriate jacks on the line modules. See “Testing Outside Lines” on page 2-103 for instructions on testing the line jacks for dial tone. 9 Connect any new station wiring as follows as appropriate: > Connect new station wiring runs to their appropriate jacks in the jack field if one has been used. Connect the jacks in the jack field to the proper station ports on the station modules.
Section 3: Administration The Administrator/Attendant Console Types of Administrator/ Attendant Consoles Assigning Intercom Numbers Display Console Shift Buttons Using the Display During Administration 3-1 3-1 3-6 3-6 3-7 Before Administering a System Review Planning Forms Kabkes fir tge Adninistrator/Attendant Console Lables for Attendant Console and Voice Terminals Default Settings Administering in Several Sessions To Enter Administration Mode To Leave Administration Mode Summary of Administration Proc
Administering Stations Assigning Lines to Stations Identifying Analog Voice Terminal Type Identifying Jacks for the Voice Announcement to Busy Voice Terminal Feature 3-43 Setting Options Identifying, Music-on-Hold Line Jack Identifying Loudspeaker Page Line Jack 3-45 3-45 3-46 Administering Data Identifying Analog Jacks Needing Simultaneous Voice and Data Feature 3-48 3-48 Administering Tie Lines Default Tie Line Settings Selecting the Direction Selecting the Line Type Selecting the Signal Type Select
Optional Features Features Compatibility Table Quick Reference to Administration Features Administering Features from a Display Console Administering Features from a BIS-34D Console Administering Basic Telephones Basic Telephones Connected To Basic Telephone Modules Basic Telephones Connected to Telephone Interface Devices Programming Voice Terminals Centralized Programming Features that can Affect Calling Patterns 3-71 3-71 3-73 3-74 3-93 3-110 3-110 3-112 3-114 3-114 3-114
The Administrator/Attendant Console After the MERLIN II system hardware has been installed. you set its operating conditions and features through a series of administration procedures, which are described in this section. You use similar procedures, also described in this section, to change an existing MERLIN II system’s operating conditions and features to adapt it to new communication requirements. In either case, the administration procedures are performed at the administrator/attendant console.
which administration information and system promps appear on the console’s display screen. An overlay is provided with the Displav Console to show the functions of each button when the console is in administration mode. When administration is completed, remove the overlay and place it in the tabbed pocket folder of the MERLIN II Communications System Release 3 (or Feature Module 2) System Manual.
FIGURE 3-I A MERLIN II System Display Console.
. BIS-34D Console The BIS-34D Console is suitable for administering a small system, that is, a system configured for 8 or fewer lines and 20 or fewer stations. This console, shown in Figure 3-2, cannot be used to administer the MERLIN II System Release 3. With the BIS-34D Console, you use the button code administration method provided in this section under “Administering Features a BIS-34 Console” beginning on page 3-93.
. — FIGURE 3-2 A BIS-34D Console.
ASSIGNING INTERCOM NUMBERS Each voice terminal in the system has a unique intercom number. These intercom numbers are automatically assigned to Auto Intercom buttons on the Display Console and on a BIS-34 Console used with a system configured as a small system. When a B1S-34 Console is used on a system configured as a large system, lines are automatically assigned to buttons above and to the right of the dial pad.
TABLE 3-1 Display Console Station Shift Buttons Label Selects Intercom Numbers Shift 1 Shift 2 10 through 49 (or the equivalent Flexible Numbering codes) 50 through 69,700 through 719 (or the equivalent Flexible Numbering codes) 720 through 759 (or the equivalent Flexible Numbering codes) Shift 3 If you want to select a particular voice terminal, the light must be on next to the shift button for the group that contains that voice terminal’s intercom number.
The Display on the Display Console With the Display Console, the entire administration process is menu-driven. You use the buttons beneath the display to select the action you want to perform. The buttons beneath the display change their functions to match the labels on the display as the display changes during administration.
1 1 FIGURE 3-3 Administration Menu for MERLIN II System, Release 3.
t FIGURE 3-4 Administration Menu for MERIJN II System with Feature Module 2.
The Display on the BIS-34D Console The BIS-34D display provides the following kinds of information: The current administration mode A “wait” message if the entire system or an individual voice terminal can’t be administered The current feature being administered An echo of your input System prompts for additional input information NOTE: For Feature Module 2, proceed with administration after the “wait” message changes.
Before Administering a System Once a system has been installed, it can be administered. How you do this depends on whether you are administering a new system, upgrading from an older to a newer system or making changes to an existing system.
Master Planning Form Flexible Numbering Form System Configuration Form Station Configuration Forms Enhanced Night Service Forms Call Restrictions and Allowed Lists Forms Group Page Form Group Call Distribution Forms Call Pickup Group Forms System Speed Dial Form Forms for Automatic Route Selection Tables You should also label buttons on the administrator/ attendant console, other attendant consoles, and the voice terminals.
If you have a MERLIN II System Display Console with more than 40 stations in the system, some labels will have two entries. Write the lower intercom number on the top half of the button label and the higher intercom number on the bottom half. Likewise, on a BIS-34D console, leave room below “Intercom-Voice” and "Intercom-Ring" since these buttons have another function for administration as described below.
DEFAULT SETTINGS The default operating conditions for a MERLIN II system are the following: Administration port. Station port 01 (intercom number 10) is the only port for system administration and initially the only attendant port. CalI Report (SMDR). Both incoming and outgoing calls are recorded; outgoing calls are recorded if they have a duration of 1 minute for Feature Modules 1 and 2, or 40 seconds for Release 3. Call Restrictions. None assigned. Camp On Return Interval.
On-Line Module Swap Port. Station port 19 is designated as having the capability to reset modules for on-line module swap (for Release 3 only). Posted Message. Users can choose from among 20 messages and leave one posted for information to callers with display sets (for Release 3 only). There are 10 default messages and 10 blanks to be administered.
Answer Supervision Time. 300 ms > Dial Tone. Remote > Incoming Disconect Time. 300 ms > Incoming Line Dial Mode. Rotary > Incoming Line Type. Wink start >. Inward Dial Plan Numbers. Four digits. 4010 through 4097 > Line Direction. Two way > Outgoing Disconect Time. 300 ms > Outgoing Line Dial Mode. Rotary > Outgoing Line Type. Wink start > Signaling Type. Type 1 Standard •Touch-Tone signaling. Touch-Tone signals are the default. • Transfer Return Interval. The Transfer Return interval is set at four rings.
TO ENTER ADMINISTRATION MODE Follow these steps to enter the administration mode: 1 Slide the T/P switch on the left side of the console to P. 2 Press Conference twice. On the DisplayConsole, the administration menu appears. On the BIS-34D Console, lights start flashing next to Adm Pool, Adm Tel, Message, and Speaker. TO LEAVE ADMINISTRATION MODE To leave administration mode, slide the T/P switch to the center position.
• Set options > Identify music-on-hold line jack >Identify loudspeaker page line jack Administer data > Identify analog jacks needing simultaneous voice and data feature • Administer tie lines (R3 only) • Administer optional features The administration procedures for optional features are provided in quick reference tables at the end of this section. Table 3-5, “Display Console Administration,” contains menu driven administration information for use with the Display Console.
Module renumbering Flexible numbering Line pool administration Tie line direction assignment Tie line incoming type Tie line outgoing type Tie line signaling Tie line inward dial plan administration Voice announcement to busy voice terminal Music-on-Hold port assignment Page port assignment Simultaneous Voice and Data port assignment The following features require that the station be idle during administration: Centralized Programming Copy Dial Access to Line Pools Button Access 10 Line Pools Allowed Lists
Administering a New System SETTING SYSTEM SIZE A MERLIN II system can be set for two different sizes: small and large. The small setting is for systems administered for eight or fewer lines. The large setting is for systems administered for more than eight lines. This large size setting allows the system to accommodate Up to 56 lines. Refer to the System Configuration Form for Feature Module 2 or Form 1e, System FormRequirements and Options to determine the system size.
5 Dial number to designate system size: 0 = small 1 = large The message “System is Re-starting... ” appears. When renumbering is complete, after a short delay, the lights flash next to Adm Tel, Adm Pool, Message, and Speaker. 6 Continue administration or leave administration mode by sliding the T/P switch to the center position.
With a BIS-34D Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. Lights flash nexto to Adm Tel, Adm Pool, Message, and Speaker. 3 Press Message. The green light goes on steady next to Message. All flashing lights go off. 4 Dial #202. Two beeps sound.
you want to designate a new attendant position and the system already has the maximum number, you must change an existing attendant position to a nonattendant voice terminal before you designate the new attendant position. With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [System], [Attendnts]. 4 Press [Position].
5 Press the Auto Intercom button until the green light next to the button shows the setting you want: Studygreen light = attendant position Flashing green light = potential attendant position Green Iight off cannot be assigned as an attendant position 6 Press #. The message "System is Re-starting..." appears. When the process is complete, after a short delay, the lights flash next to Adm Tel, Adm Pool, Message, and Speaker.
OPTI, you cannot dial flexible numbers longer than two digits. • If a flexible number is invalid or conflicts with a number already assigned, the console beeps. • There are some unused numbers already available that you can assign to stations without initializing. The number are 784 through 799, 857 through 869, 876 through 880, and 888 through 889. If you can use discrete numbers or random sets of numbers, you can use these numbers.
first station or line and instruct the system to renumber the other stations or lines in the group sequentially. DIAL PLAN PRINTOUT You can get a printout of the numbers currently assigned to stations, lines, line pools, Call Distribution and Group Page groups.
3 Press Message. 4 Dial #999 and wait for the beep. 5 Press Message. Wait until printing is complete before leaving administration mode. Don’t remove the printout until after you’ve Ieft administration mode or printing page alignments will be affected. 6 Leave administration mode by sliding the T/P switch to the center position.
1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [FlexNum], [Block], [InitSp]. All the intercom numbers are assigned numbers in the 7000 range. (Add 7000 to the default intercom number. Intercom 10 becomes 7010, intercom 11 becomes 7011, etc.) 4 To assign Flexible Numbering codes, press [Exit] and go to step 4 of Block Renumbering or Single Renumbering, whichever is the appropriate procedure, below.
8 Press the line button or Auto Intercom button of the last (highest-numbered) line or station in the string of lines or stations to be changed. 9 Press [Enter]. The system prompts you to enter the first new Fiexible number dial code. 10 Dial the first (lowest-numbered) new Flexible Number dial code. 11 Press [Enter] The system renumbers the entire string of lines or stations sequentially, then returns you to the Block Renumber screen.
4 Press [Single] . 5 Press the appropriate button for the type of dial code you want to change. The choices are the following: [Station] [Pools] [Page Zns] [GrpCall] 6 Take one of the actions below to indicate the “old” dial code. NOTE: The third action can only be used for lines or stations. > Dial the current number of the line, station, line pool, or group. > Dial the logical ID number. Be sure to enter the pound sign (#) before the number.
Administering Lines ASSIGNING LINES TO LINE POOLS {POOLED SYSTEMS ONLY) DESCRIPTION CONSIDERATIONS If your system is pooled, follow this procedure. If your system is square or behind-switch, follow the “Assigning Lines to Stations” procedure in this Section under “Administering Stations” on page 3-36. To administer lines in pooled systems, you group interchangeable outside lines into pools that people can access with a single button or a dial code on their phones.
• • • • • assigned to a pool, it cannot be assigned to a second pool nor to an individual as a personal line. The system can have as many as 11 different line pools. If the business has special-purpose lines, such as WATS or FX lines, they should be assigned to separate pools. Do not mix types of lines in a pool, because people in the system cannot control which line they get when they access the pool.
Refer to Form 1a, System Form- Incoming Lines and/or Form 1b, System Form-Tie Lines for Release 3, and the Master Planning Form, Line Jacks for Feature Module 2 which shows how each line jack should be administered. Follow the steps below to add or remove lines from the main pool. If a line should be assigned to a different line pool, perform that step as well. With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears.
3 Press Adm Pool. Green light comes on steady and two beeps sound. 4 Dial the pool code. 5 Press line buttons until your selection is shown: Red light on = line in pool Red light off = line not in pool 6 Press Adm Pool. 7 Press Conference to continue administration or leave administration mode by sliding the T/P switch to the center position.
With a BIS-34D Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. Lights flash next to Adm Tel, Adm Pool, Message, and Speaker. 3 Press Message. Green light goes on steady and two beeps sound. 4 Dial #302 5 Press line buttons for the selection you want: Green light on = Touch Tone selected Green light off = rotary seiected 6 Press Message. 7 Continue administration or leave administration mode by sliding the T/P switch to the center position.
With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 4 Press [Stations], [Line/Pool]. Press the Auto Intercom button or dial the code for the station Press [Enter] . 5 6 Press the the buttons until your selection is shown. For behind-switch systems, lines are assigned in the order in which you press the line buttons.
e Press [ E n t e r ] You hear a 2-beep signal to let you know that a copy procedure is complete. f Repeat steps b through e for each station for which you want to copy line assignments. g Press [Exit] to return to the Stations screen. 7 To assignlines to another station, press [Line/Pool] and repeat steps 4 through 6. 8 Label the stations with the telephone numbers you’ve assigned.
Assigning Stations Dial Access to line Pools Use this procedure to assign stations dial access to line pools. Refer to Form 1a, System Incoming Lines for Release 3, or the System Configuration Form for Feature Module 2 for proper assignments. With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [Station], [DialAcc] .
c Press [Enter]. d Press the Auto Intercom button or dial the intercom number of the station you are copying to. e Press [Enter]. You hear a 2-beep signal to let you know that the copy procedure is complete. f Repeat steps a through e for each station for which you want to copy line assignments. g Press [Exit] to return to the Stations screen. 7 Press [DialAcc] and repeat steps 4 through 6 for each station to which you want to copy line assignments.
7 Press Adm Tel 8 Press Conference to return to the administration menu or leave administration mode by sliding the T/P switch to the center position. IDENTIFYING ANALOG VOICE TERMINAL TYPE Initially, the system recognizes all analog voice terminals as BIS or HFAI models, the kind that have raised plastic buttons. ● Analog voice terminals that have flat membrane buttons are the 5-button, 10-button, 34-button, and 34button deluxe models.
Follow the appropriate procedure below to identify any voice terminals in the system that are membrane-button rather than BIS/HFAI (raised button) models. With a Display Console 1 2 Enter administration mode by sliding the T/P switch to P. Press Conference twice. The administration menu appears.
6 Press Message. 7 Press Conference to return to the administration menu or leave administration mode by sliding the T/P switch to the center position. IDENTIFYING JACKS FOR THE VOICE ANNOUNCEMENT TO BUSY VOICE TERMINAL FEATURE Considerations Refer to Form 1d, System Form-Station Planning for Release 3, or the Station Jacks section of the Master Planning.Form for Feature Module 2.
4 The system prompts you to assign voice/voice pairs of jacks by pressing the appropriate Auto Intercom buttons. Each successive press of a button gives you one of the following codes: Green light on = station jack is in a voice/voice pair Green light off = station jack is not paired 5 Press Conference to return to the administration menu or leave administmtion mode by sliding the T/P switch to the center position. With a BIS-34D Console 1 Enter administration mode by sliding the T/P switch to P.
Setting Options IDENTIFYING MUSICON-HOLD LINE JACK If the MERLIN II system has Music-on-Hold, you need to identify the control unit line jack to which the music source is connected. Remember that the Music-on-Hold line can't be placed in a line pool, assigned to a voice terminal, used for Loudspeaker Page, or used as a Direct Inward System Access (DISA) line.
With a BIS-34D Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. Lights flash next to Adm Tel, Adm Pool, Message, and Speaker. 3 Press Message. 4 Dial #204. Green light nex t o Message goes on steady and two beeps sound. Press the line button until your selection is shown: Green light on = jack is assigned for Music-on-Hold Green light off = jack is for a standard line or loudspeaker page 5 Press Message.
3 Press [More], [Options], [XtrnPg]. 4 The system prompts you to press the appropriate line button to identify the line jack used for Loudspeaker Page. Each successive press of a button gives you one of the following codes: Green light on = Loudspeaker Page line Green light off = standard line or Music-on-Hoid line 5 Press Conference to return m the administration menu or leave administration mode by sliding the T/P switch to the center position.
Administering Data IDENTIFYING ANALOG JACKS NEEDING SIMULTANEOUS VOICE AND DATA FEATURE Considerations Refer to Form 1d, System Form-Station Planning for Release 3, or the Station Jacks section of the Master planning Form for Feature Module 2. The form shows whether a second station jack has been assigned to any analog voice terminal to allow simultaneous voice and data calling.
With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [More], [More], [Data], [Voe/Data] 4 Assign voice/data pairs by pressing the appropriate Auto Intercom-buttons.
Administering Tie Lines Available only with MERLIN II System Release 3, a tie line module provides up to four tie line ports. For many installations, placing tie lines in one or more pools will be most convenient for their use. By default, lines in pools are set to not ring at stations. No ring is the recommended setting at an attendant station for dial repeating tie lines. However, if the lines are administered as automatic ringdown, they should be set for immediate ring at the attendant station.
Switches 1 through 5 control Port 4 (E&M unprotected) S2(controls Ports 3 and 4) Switches 6 through I o control Port 3 (E&M protected) Port 4 Port 3 Switches 1 through 5 control Port 2 (simplex) Port 2 Port 1 Switches 6 through 10 control Port 1 (E&M S1 (controls Ports 1 and 2) FIGURE 3-5 Setting tie line module DIP switches. Table 3-2 shows the switch settings you should use to set the signaling mode of each port to E&M protected, E&M unprotected, or Simplex.
The unprotected mode must be used for the E&M Type 1 Standard interface in order to meet the voltage drop criteria for that interface. Switch positions designated n/a can be either on or off. Refer to Form lb, System Form-Tie Lines and set the options for each tie line port as described here.
TABLE 3-2 Tie Line DIP Switch Settings Port Options Unprotected 4 E&M or 2 protected .
DEFAULT TIE LINE SETTINGS The default settings for tie line options are summarized below in Table 3-3.
5 Press the button beneath the display to select the direction of the tie line: > Two way (default) > Outgoing > Incoming The direction screen appears. 6 Repeat step 4 for each line port. 7 Press Conference to return to the main administration menu or leave administration mode by sliding the T/P switch to the center position. SELECTING THE LINE TYPE To select the tie line type, follow these steps: 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice.
If the tie line is Touch-Torte signaling, the immediate start (Imm) option is disallowed. 6 Repeat steps 4 and 5 for each incoming tie line port. 7 Press [Exit] and select [OutType] of [InType] to select the outgoing line type repeat steps 4 and 5 for each outgoing tie line port. NOTE: The out type screen appears. 8 Press Conference to return to the main administration menu, or leave administration mode by sliding the T/P switch to the center position.
SELECTING THE DIALING MODE To select the dialing mode for tie lines, follow these steps: 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [More], [More], [More], [TieLines], [More], [InMode]. The in mode screen appears. 4 Press the tie line button to select the dialing mode. wanted. Green light on = Touch-Tone selected the dialing mode. Green light off = Rotary selected. 5 Press [OutMode] The out mode screen appears.
SELECTING THE ANSWER SUPERVISION TIME To select the answer supervision time for tie lines, follow these steps: 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [More], [More], [More], [TieLines], [More], [More], [AnsSupv] The answer supervision screen appears. 4 Dial the line number or press the line button of a tie line, then press [Enter] . The current setting is displayed. 5 Press [Drop] remove the old setting.
SELECTING THE DISCONNECT TIME To select the disconnect time for tie lines, follow these steps: 1 Enter administration mode by slding the T/P switich to P. 2 Press Conference twice. The administration menu appears. 3 Press [More], [More], [More], [TieLines], [More], [More]. [InDisc] . The in disconnect screen appears. 4 Dial the line number or press the line button of a tie line, then press [Enter]. The current setting is displayed. 5 Press [Drop] to remove the old setting.
SELECTING THE INWARD DIAL PLAN The Inward Dial Plan, that is, the numbers that other people use to call in to the business on tie lines, can have either three or four digits. This option is set for all the tie lines installed and does not need to be administered to individual lines. To change the number of digits people use to dial into the MERLIN II system on tie lines, follow these steps: 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice.
These default dial plan numbers can be changed to a 3digit number or some other 4-digit number. However, 3digit and 4-digit numbers cannot be mixed. Flexible numbering for the tie lines is not related to the flexible numbering of stations, lines, line pools, and groups. Therefore, any 1-or 2-digil numbers that you have assigned to stations, lines, line pools, or groups through flexible numbering can also be the beginning digits of a renumbered tie line dial plan.
1 Enter Administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [More], [More], [More], [TieLines], [More], [More]. [More], [InDPin] . The inward dial plan screen appears. 4 Press [Block] . 5 Press [Stations] . 6 Dial the first (lowest numbered) new dial code. 7 Press [Enter] . The system renumbers all the stations sequentially, then returns you to the block renumber screen.
Administering an Upgraded System Use the printout of the prior system obtained at the beginning of the procedure for upgrading an existing system plus the new FM2 planning forms or the new R3 planning forms to readminister the system. See “Get a Printout of the Existing System” on page 2- 132 if the printout is not available. Since the upgraded system has 1ost all previous memory, you will need to administer the system as though it were a new system.
Administering a Changed System Performing system administration on an existing system that has been changed involves some special considerations. Read the following information carefully before you install or remove modules or change the basic settings for a MERLIN II system that is already in use.
Follow the appropriate procedure below to renumber the system. Be sure to update all of the planning forms that are affected by the replacement or addition of a module. With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 From the administration menu, press [System], [More], [Renumber] . YOU see the message, “System is restarting. ..” When the renumbering is complete, the administration menu appears on the display.
CHANGING SYSTEM SIZE If you change the system size designation from small to large, or vice versa, the system reverts to the default setting. See "Default Setings" on pg 3-15. In addition, the line assignments will change on all attendant consoles. NOTE: Be sure to record the changes on the appropriate planning forms. With a Display Console 1 Enter administration mode by sliding the T/P switch to P. 2 Press Conference twice. The administration menu appears. 3 Press [System], [Size] .
6 Continue administration or leave administration mode by sliding the T/P switch to the center position. CHANGING SYSTEM TYPE If you change the system type (square, pooled, or behindswitch), you delete all system line administration and voice terminal programming formerly in place. You'll have to reassign the lines and reprogram all the voice terminals, since this change resets them to the default configuration.
3 Press [System], [Type] . 4 Press the appropriate button: > For a square system, press [Square] . > For a pooled system, press one of the following: [ButnAcc], [ARS], [DialAcc] . > For a behind switch system, press [More], [BehindSw] . The message "System is Re-starting..." appears, followed by the administration menu. 5 Press Conference to return to the administration menu or leave administration mode by sliding the T/P switch to the center position. With a BIS-34D.
CHANGING ATTENDANT POSITIONS If you change a standard voice terminal station port to an attendant position or vice versa, you have reassign lines and features to it, since all settings return to the default condition. Depending upon the equipment plugged into the port and the port’s new use, you may have to change the voice terminal or console and any attached accessory equipment. NOTE: Be sure to record the change on the appropriate planning forms.
5 Press the appropriate Auto Intercom buttons until the green lights show the code you wan Steady green light = attendant position Flashing green light = potential attendant position used as nonattendant voice terminal Green light off = cannot be assigned as attendant position 6 Press [Store] . The message “System is Re-starting...” appears. When the process is complete after a short delay, the administration menu appears.
REPLACING MODULES WHILE ON-LINE (RELEASE 3 ONLY) A module that needs to be replaced can be exchanged with another module of the same type while the system is in operation. This procedure requires the designation of a station port to place modules in reset. The default port is station 19, the first port on the second module. CAUTlON: The processor module and power supply module cannot be removed or exchanged with On-Line Module Swap.
Optional Features After you have completed system administration, you can assign the optimal features listed on the following table to the system. If the system has a printer, you can get a printout showing the current status of these features. See “Printouts” in Table 3-5 on page 3-89. FEATURES COMPATIBILITY TABLE Table 3-4 identifies all the optional features available for each MERLIN II system. A check mark in the FM 1 column indicates the feature is available with Feature Module 1.
TABLE 3-4 Features Compatibility Table F e a t u r e Allowed Lists Attendant (MERLIN II) Automatic Route Selection Behind Switch Operation Call Pickup Groups Call Report Call Restriction Camp On Centralized Programming Dialing Timeout Interval Direct Inward System Access Disallowed Lists Extended Station Status Forced Account Code Entry Group Call Distribution Group Paging Hold Disconnect Interval Intercom Dial Tone Labels for Lines Labels for Stations Night Service One-Touch Call Handling Posted Message P
QUICK REFERENCE TO ADMINISTRATION FEATURES Table 3-5, “Display Console Administration,” provides an alphabetized list of features that can be administered from a Display Console for MERLIN II System Release 3 and Feature Module 2. Consult Table 3-4, “Features Compatibility Table,” to see which features are available for Feature Module 2. Table 3-6, BIS-34D Administration, provides an alphabetized list of features that can be administered from a BIS-34D console.
Administering Features from a Display Console Table 3-5 Display Console Administration Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Allowed Lists To set up allowed lists 1 2 3 4 5 6 7 Press [ M o r e ] , [ T a b l e s ] , [ M o r e ] , [ A l w L i s t ] Dial list number (0 through 7). Dial entry number (0 through 9). Press [Enter] . Use Backspace or Drop to remove the current entry.
TABLE 3-5 Display Console Administration (continued) Feature Allowed Lists (continued) To get a printout of station access to alllowd lists Attendant (MERLIN II) To assign a port for Attendant (Automatic) Automatic Route Selection (ARS) TO specify how many tables are 6-digit tables To add an area code or exchange Procedure: Slide T/P switch to P, press Conference button twice then follow steps for feature 1 Press [More], [More], [Print], [More], [AllowTo] .
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Automatic Route Selection (continued) To delete an area code or exchange 1 2 3 4 5 6 7 8 To add a pool number, other” digits. and an absorption code, if required 1 2 3 4 5 6 7 8 9 Press [More], [Tables], [ARS-Inp] . Dial table number (0 through 7). Press [Enter] . Dial entry number (00 through 99). Press [Enter] . Press Drop. Press [Enter] .
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Automatic Route Selection (continued) To delete a pool number (action also deletes any other digits and absorption type) 1 2 3 4 5 6 7 Press [More], [Tables] [ARS-Pool] . Dial table number (0 through 9). Dial entry number ( 0 through 5). 10 11 Press [Enter] . Press Drop. Press [Enter] . Dial other digits (access and/or account code, if required).
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Autormatic Route selection (continued) To get a printout of ARS tables Behind-Switch Operation To specify system type To administer fixed features to work with the host system Call Pickup Groups 1 Press [More], [More], [Print], [More]. 2 Press [ARS] to begin printing. 3 Press Conference to return to administration menu.
TABLE 3-5 DispIay Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Call Report To administer Call Report options To get a printout of Call Report options Call Restrictions To assign outward and toll call restrictions to stations 1 To set lines to identify long distance calls by area code only 1 8 Press [More], [Options], [More], [SMDR] . Press [MinTime] . Use Backspace or Drop to remove the current value.
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch P, press Conference button twice, then follow steps for feature F e a t u r e Call Restrictions (continued) 2 To assign call restrictions to stations 1 2 3 Press [Stations], [Restrct] . Press Auto Intercom button for station. Press [Enter] .
TABLE 3-5 Display Console Administration (continued) Feature Camp On To set the Camp On return interval Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press [More], [Opitions], [CampOn] . 2 Use Backspace or Drop to remove the current entry. 3 Enter the number of minutes (1 through 5) that calls should remain camped. 4 Press [Enter] . 5 Press Conference to return to the administration on menu. Centralized Programming 1 Press [More], [More], [Cnrt-Prg] .
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Direct Inward system Access (continued) 5 Press line button: Green light on = line or the pool can be used for DISA Green light off = be or line pooi cannot be used for DISA 6 Press Conference to return to the administration menu. Disallowed Lists To create disallowed list 1 2 3 4 5 6 Press [More], [Tables], [More], [More], [DisList] .
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature TO print the disallowed lists To print the disallowed list phone assignments Extended Station Status To change the mode of ES Status operation 1 [ D i s L i s t ] 2 3 4 5 Dial the list number (0 through 7). Press [Enter] .
TABLE 3-5 Display Console Administration (conntinued) Procedure: Slide T/P switch to P’, press Conference button twice, then follow steps for feature Feature Group Call Distribution To assign lines and stations to groups for Group Call Distribution 1 Press [Stations], [More], [GrpCall] . 2 Dial code (870 through 875), or logical ID number of Call Distirbution Group. 3 Press [Enter] .
TABLE 3-5 Display Console Administration (continued) Feature Hold Disconnect lnterval Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press [Lines], [More], [HidAband] . 2 Press line buttons: Steady green on = line drops held call on long (450 millisecond) signal (default) Green off = line drops held call on short (50 millisecond) signal 3 Press Conference to return to the administration menu.
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Night Service. Enhanced To assign stations to attendant’s Night Service group To set up Outward Restriction by creating a password To remove Outward Restriction 1 2 3 4 Press [More], [Night], [Group] . Dial attendant's station number or depress the Auto Intercom button. Press [Enter] .
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Night Service, Enhanced (continued) To set up an allowed list of emergency numbers To set up a Night Service Exclusion list 1 2 3 4 Press [More], [Night], [Emerg]. Dial entry number (0 through 9). Press [Enter]. Use Backspace or Drop to remove the current entry. 5 6 7 8 Dial telephone number (12 digit maximum).
TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Night Service, Enhanceed (continued) To set times for Night Service to go on and off automatically (continued) To record current day for Night Service with Time Set 7 Dial number of day of week: 0 = Sunday 4 = Thursday 1 = Monday 5 = Friday 2 = Tuesday 6 = Saturday 3 = Wednesday 8 Dial “off” time using 24-hour format (0000 through 2359).
TABLE 3-5 Display Console Administration (continued) Feature Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature One-Touch Call Handling To set system for One-Touch Transfer 1 Press [More], [Options], [More], [More], [OneTouch] . 2 Press [Transfer] . 3 Press Conference to return to the administration menu.
TABLE 3-5 Display Console Administration (continued) , Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Recall Timer Interval Reminder Service To administer a Cancel All reminder time To cancel the Cancel All feature Ringing-onTransfer 1 Press [More], [Options], [More], [More], [Recall] . 2 Use Backspace or Drop to remove the current entry.
TABLE 3-5 Display Console Administration (continued) Feature Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature System Information Report Printout 1 Press [More], [More], [Print] . 2 Press [SysConf] to begin printing. 3 Press Conference to return to the administration menu. System Date 1 Press [System], [More], [Date] . 2 Press Backspace or Drop to remove current entry. 3 Dial the month, day and year (Month 01 to 12, Day: 1 to31, Year: 00) to 99).
TABLE 3-5 Display Console Administration (continued) Feature System Time Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press [System], [More], [Time] . 2 Press Backspace or Drop to remove current entry. 3 Dial the new Line using 24-hour format (0000 through 2359). 4 Press [Enter] . 5 Press Conference to return to the administration menu. Touch-Tone or Rotary Signaling 1 Press [Lines], [More], [TchTone] .
Administering Features from a BIS-34D Console Table 3-6, BIS-34D Administration, below describes the administration procedures for optional features using the BIS-34D Console. NOTE: You cannot administer Release 3 features using the BIS-34D console. Not all features have a procedure for getting a printout; however, if you want to verify your administration for those features that do offer a printout, keep the following points in mind: • Wait until printing is complete before leaving administration mode.
TABLE 3-6 BIS-34D Console Administration Procedure: Slide T/P switch to P, press Conference button twice, then follow steps far feature Feature Allowed Lists To set up allowed lists To assign access to allowed lists to phone 1 Press Message. 2 3 4 5 6 Dial #5. Dial list number (0 through 7). Dial entry number (0 through 9). Dial entry (area code and/or exchange or emergency number), or touch Drop. Press Message. 7 2 3 4 Press Message. Dial #4. Dial list number (0 through 7).
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Automatic Route Selection (ARS) To specify how many tables are 6-digit tables 1 2 3 4 To add an area code or exchange 1 2 3 4 5 6 To delete an area code or exchange To add a pool number plus other digits, if required 1 2 3 4 5 6 1 2 3 4 5 6 Press Message. Dial #305. Dial number of 6-digit tables (0 through 8). Press Message. Press Message.
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Automatic Route Selection (ARS) (Continued) To associate an absorption type with a pool number after adding the pool number 6 Press Message. Dial #7. Dial table number (0 through 9) Dial entry number (0 through 5). Dial absorption type: 0 = none 1 = leading l 2 = area code 3 = l + area code 4 = 1 + exchange 5 = 1 + area code+ exchange Press Message.
TABLE 3-6 BIS-34D Console Administration (continued) Feature Automatic Route Selection (ARS) (continued) To get a printout of ARS tables Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press Message. 2 Dial #902 and wait for beep. 3 Press Message. Behind-Switch Operation To assign a code or Recall to a fixed button 1 Press Message. 2 Dial #328. 3 Press the fixed button (Conference, Transfer, or Drop).
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Call Report (continued) To record outgoing and incoming calls 2 Dial #3910 to record outgoing calls only or Dial #3911 to record outgoing and incoming calls. Press Message. To get a printout of Call Report options 1 2 3 Press Message. Dial #390#900 and wait for beep. Press Message. TO set printer to scroll to top of page automatically.
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Call Restrictions (continued) 2 To assign call restrictions to phones (continued) To copy line assignments and call restriction assignments from one phone to another 4 Steady green light on = all calls permitted (unrestricted ) Flashing green light = local and intercom calls and calls to numbers on assigned lists permitted toll call restriction Gree
TABLE 3-6 BIS-34D Console Administration (continued) Feature Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Centralized Programming 1 Press Conference. 2 Press Auto Intercom button for phone to be programmed. 3 If red light next to Adm Tel goes off and console rings way 5 seconds, go on to step 4. If not, wait for light to go off or try again later. 4 Program the voice terminal. 5 Press Conference twice.
TABLE 3-6 BIS-34D Console Administration (continued) Feature Direct Inward System Access TO set up DISA outward restriction To get a printout of DISA options Disconnect lnterval for Held Calls Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press Message. 2 Dial #325. 3 Dial 0 for outward restriction or 1 for no restriction 4 Press Message. 1 Press Message. 2 Dial #905 and wait for beep. 3 Press Message. 1 Press Message. 2 Dial #303.
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Forced Account Code Entry 1 Press Message. 2 Dial #319. 3 Press Auto Intercom button(s): Steady green light on = phone has Forced Account Code E n t r y Green light off = phone doesn't have Forced Account Code Entry 4 Press Message. Group Call Distribution To assign phones to groups for Group Call Distribution 1 2 3 4 Press Message. Dial #.
TABLE 3-6 BIS-34D Console Administration (continued) Feature Group Paging To assign phones to groups for Group Page Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press Message. 2 Dial #. 3 Dial default Group page group number (881 through 886). 4 Press Auto lntercom buttom(s): Steady green light on = phone in paging group Green light off = phone not in paging group 5 Press Message.
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Night Service, Enhanced To assign phones to attendant's Night Service group 1 2 3 4 Press Message. Dial #307. Dial attendants intercom number. Press Auto Intercom button(s): Steady green light on = phone in group Green light off = phone not in group 5 Press Message. To set up Outward Restriction by creating a password 1 2 3 4 Press Message.
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Night Service, Enhanced (continued) To set times for Night Service to go on and off automatically 1 2 3 4 5 6 7 8 9 To record current day for Night Service with Time Set Press Message. Dial #311.
TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature Feature Night Service, Enhanced (continued) To suspend Night Service with Time Set To get a printout of Enhanced Night Service lnformation One-Touch Call Handling To set system for OneTouch Transfer (default) To set system for OneTouch Hold with call Announcememt Printouts, All 1 2 3 4 Press Message. Dial #313. Dial 9. Press Message. 1 2 3 Press Message.
TABLE 3-6 BIS-34D Console Administration (continued) Feature Reminder Service Cancel Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press Message. 2 Dial #333. 3 Dial a time using 24-hour format (0000 through 2359) or touch Drop to remove entry. 4 Press Message. To get a printout of Reminder Service Cancel 1 Press Message 2 Dial #905 and wait for beep. 3 Press Message Ringing-on-Transfer 1 Press Message. 2 Dial #314.
TABLE 3-6 BIS-34D Console Administration (continued) Feature System Speed Dial To assign System Speed Dial codes To get a printout of System Speed Dial codes System Time (Required for Call Report Night Service, and Reminder Service) Touch-Tone or Rotary Signaling Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press Conference. 2 Dial 0.
TABLE 3-6 BIS-34D Console Administration (continued) Feature Transfer Return Interval Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 1 Press Message. 2 Dial #306. 3 Dial number of rings (1 through 9) before call return to original phone. or Dial 0 if transferred calls should not return.
Administering Basic Telephones The MERLIN II system may include basic telephones installed in the office or at remote locations. A basic telephone is any single line telephone set (a zero button set such as the 7102A), any rotary telephone (a 500 set), or any Touch-Tone telephone (a 2500 set).
lf the system is square, users with basic telephones can get an outside line by dialing 88. If the telephone has more than one line assigned to it, the system automatically searches through the lines in the order assigned, and provides the first idle line it finds.
If a user needs to access specific lines or line pools, refer to the list of dial codes on the Station Configuration Form, Basic Telephones (Pooled Systems) for Feature Module 2 or Form 3e, Station Configuration Form, Basic Telephones (Pooled Systems) for Release 3. • In a behind-switch system, users are connected to their prime lines automatically when they lift the handset. The prime line is the user’s line in the host system.
5 Use either Centralized Programming to program the basic telephone or connect a voice terminal directly to the control unit station jack where you plan to connect the OPTI, BTMI, or BTMI-2. To use centralized Programming, follow the procedures on page 3-81 for a Display Console or page 3-100 for a BIS-34D Console. 6 To change the order in which the system searches for an available line, follow the “Automatic Line Selection” procedure on page 3-117. Do not include intercom lines in the sequence.
Programming Voice Terminals CENTRALIZED PROGRAMMING When you performed system administration, you assigned lines and line pools to the individual voice terminals in the system. In administering optional features, you may also have assigned Call Restriction or Forced Account Code Entry to voice terminals and assigned them to groups for Group Page, Group Call Distribution, Call Pickup, and Night Service.
1 Enter programming mode by sliding the T/P switch to P. NOTE: Digital phones: Dial #33. 2 Take the appropriate action: > To assign immediate, delayed, or no ringing to an individual line or line pool button, press the button and dial the appropriate code: - Dial *35 for No Ring. The red light next to the line button goes off. - Dial *36 for Delayed Ring. The red light next to the line button flashes. - Dial *37 for Immediate Ring. The red light next to the line button goes on steady.
4 Leave programming mode by sliding the T/P switch to the center position. NOTE: Call Coverage Digital phones: Dial #00. The Call Coverage feature allows you to cover calls, including intercom calls, for other voice terminals in your system. To program this feature, follow these steps: 1 Label a button with lights. 2 Enter programming mode by sliding the T/P switch to P. NOTE: Digital phones: Dial #33. Press the button just labeled that you want to program.
Call Pickup You can use the Call Pickup feature to answer a call that is ringing, parked, or on hold anywhere in the system. To program this feature, follow these steps: 1 Label a button. 2 Enter programming mode by sliding the T/P switch to P. NOTE: Digital phones: Dial #33. 3 Press the button just labeled that you want to program. 4 Dial ✱ 84. 5 If you want to make this an individual Call Pickup button, dial the intercom number or line number.
4 To program other features, you must dial ✱✱ to exit Automatic Line Selection. Dialing ✱✱ applies only to exiting the Automatic Line Selection programming routine. Otherwise, leave programming mode by sliding the T/P switch to the center position. NOTE: Rapid Dialing Digital phones: Dial #00. There are three features that can be programed onto voice terminals to allow the user to rapidly dial calls; Outside Auto Dial, Last Number Redial, and Saved Number Redial.
> To program a switchhook flash at the beginning of a programmed dialing sequence, press Recall and then press Hold. > To program Touch-Tone Enable, press Transfer. 6 Leave programming mode by sliding the T/P switch to the center position. NOTE: Digital phones: Dial #00. Last Number Redial A Last Number Redial button allows the user to redial with one much the number dialed last. The user does not need to do anything to save the number.
1 Label a button. 2 Enter programming mode by sliding the T/P switch to P. NOTE: Digital phones: Dial #33. 3 Press the button you want to program. 4 Dial ✱ 74 (you do not need to dial an outside number). 5 Leave programming mode by sliding the T/P switch to the center position. NOTE: Digital phones: Dial #00.
Section 4: Troubleshooting Basic Troubleshooting Procedures Troubleshootig Checklist Merlin II System Planning Forms General Operating Conditions 4-1 4-2 4-4 4-5 0n-Line Module Swap 4-7 Tie Line Troubleshooting 4-11 4-11 Testing Tie Lines Procedures for Specific Symptoms Locating the Symptom Difficult to Place CaIls Caller Can’t Hear Person Answering Person Called Can’t Hear Caller Calls on Hold Are Disconnected Calls Are Cut Offer Dropped Phone Doesn’t Ring Phone Constantly Rings Lights, Speaker,
General Tests Reaming the Control Unit Testing Outside Lines 4-55 4-55 4-56
Basic Troubleshooting Procedures This section shows you how to diagnose and solve basic problems in the MERLIN II system. It also provides you with the procedures for making an on-line module swap in a Release 3 system.
FIGURE 4-1 Specific areas of the MERLIN II system for troubleshooting reference. TROUBLESHOOTNG CHECKLIST When a problem occurs with the MERLIN II system, follow this general procedure: 1 Identify the symptom. 2 Isolate the problem area and/or the faulty component(s).
3 If the symptom is hardware related: a Check the connections. b Replace individual components in the area of tie problem with components known to be working until the malfunction is connected. c Test the system. d Notify the local telephone company if the problem is on the outside Iines. 4 If the symptom is related to administration or programming: a Refer to all the MERLIN II system planning forms for the site.
MERLIN II SYSTEM PLANNING FORMS Each MERLIN II system site should have the following planning forms completed and available for reference during service and maintenance. For Release 3: • Form la, System Form-Incoming Lines • Form 1b, System Form-Tie Lines • Form 1c, System Form-Module Identification Diagram.
• Form 5k, Allowed Lists • Form 5l, Disallowed Lists • Form 6, System Speed Dial Assignments • Forms 7a through 7c, Enhanced Night Service • Forms 8a through 8c, Label Forms For Feature Module 1 and Feature Module 2: • Enhanced Night Service Forms • Call Restrictions and Allowed Lists Forms • Group Page Form • Group Call Distribution Forms • System Speed Dial Forms • Automatic Route Selection Forms GENERAL OPERATING CONDITIONS If people are having trouble with the MERLIN II system, first check the followin
• • • • • • • > The red warning light on the Processor Module is off > All lights on the Tie Line Module are off Module jacks. Check that all module connection are securely seated in the line and station jacks. AC power. Check the ac power outlet and make sure that it is working properly and that it is not switch controlled. The outlet should be grounded properly. (Refer to “AC Outlet Tests” on page 2-7 to verify proper grounding.
On-Line Module Swap Troubleshooting the MERLIN II system somtimes involves replacing control unit modules. It is possible with Release 3 of the MERLIN II system, to remove and insert modules while the system is in operation. NOTE: The Processor Module and Power Supply Modules cannot be removed using On-Line Module Swap. They require that the power be turned off to the control unit. The replacement module must be the same as the one removed (e.g., a 408 module must be replaced with a 408 module).
remove the controller station port designation. The green light goes out.. 5 Now select the station port you want to designate as the controller station port by touching its Auto Intercom button. The green light goes on. TO Replace a Module When replacing a module, you need a MERLIN system voice terminal then follow these steps: 1 Plug a voice terminal into the controller station port. > Use an analog voice terminal if the controller station port is located on an analog module.
I 4 Touch a programmable button. 5 Dial ✱ 09 plus the slot number of the module to be removed (01 through 11) to select that slot The green light next to Intercom Ring will flash. The red light next to Intercom Voice indicates activity on the module. Flashing red light =activity Steady red light =no activity Digital station modules with only data calls active do not show the flashing red light for activity. Extra care is needed to avoid dropping active data calls.
12 Exit the procedure by: > Touching Intercom Ring. or > On an analog voice terminal, sliding the T/P switch to the center position. > On a digital voice terminal, dialing #00.
Tie Line Troubleshooting TESTING TIE LINES Before performing the following tests, make sure that the tie lines for the system are connected and properly configured. These tests procedures verify proper installation for Type 1 Standard, Type 1 Compatible, and Type 5 Simplex, or E&M signaling types. Refer to page 1-48 for a description of these signaling types. The verification process can seine as a means to troubleshoot problems with tie lines.
6 Print out the tie line translation and make sure that the ports are configured as described in step 4. > If the tie lines are translated correctly, go on to step 7. If the tie lines are not translated correctly according to Form 1b, repeat steps 4 through 6. If the tie lines still aren’t translated correctly, call the National Service Assistance Center (NSAC) at 1-800-628-2888 for help. 7 Remove the bridging clips and connect the tie line ports to the network interface (a 66-type connecting block).
FIGURE 4-2 Cross-connect field for Type 1 Standard and Type 1 Compatible. 9 Go off-hook on station A. > If you hear dial tone, go on to step 10. > If you do not hear dial tone, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go on to step 17. 10 Dial station B. > If the tie line does not drop (within five seconds), go on to step 11. > If the tie line drops within five seconds, hangup and repeat steps 8 and 9 for any other ports being tested.
11 Listen for ringback tone. > If there is ringback tone, go on to step 12. > If there is no ringback tone, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go on to step 17. 12 Pickup the handset at station B. > If you are connected to station B, hang up and go onto step-13. > If you are not connected to station B, hang up and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go onto step 17.
17. Hang up. Repeat steps 8 and 9 for any other ports > If all the line are good, go on to step 25. > If one or more of the tie lines are not good, go to step 18. NOTE: For the following steps, refer to Table 4-1 to identify the pin numbers of the tie line jack associated with the leads identified in the steps. Use the green ground wire on the power supply or a pipe ground. TABLE 4-1 Tie Line Jack Pin Identification Signal T R T 1 R1 E M Pin No. 5 4 1 2 3 6 18 Ensure that all phones are on-hook.
b Try another tie line port, then retest the condition. > If the condition has been corrected, the original tie line port is faulty. Go back to step 8. > If the condition has not been connected, go on to step 19c. c Replace the Tie Line Module, then retest the condition. > If the condition has been corrected, the original Tie Line Module is faulty. Go back to step 8. > If the condition has not been connected, stop testing and call the equipment supplier.
23 Connect a craft set between leads T1 and RI. Select the tie line being tested using station A. The receiving end should provide dial tone. NOTE: The tie line dial tone option should be administered for remote in order to send dial tone out to the port being tested. > If you hear dial tone and can break it, return to step 8 and select the next tie line for testing. > If you hear dial tone and cannoit break it, go to step 24.
Testing Type 1 Compatible Tie Lines To test tie lines configured for Type 1 Compatible, follow these steps: 1 Connect an attendant console to station port 10. 2 Connect a printer to the SMDR port on the Processor Module. Set the printer port to 1200 baud. 3 Set the Tie Line Module switches to E&M signaling/protected mode. Refer to “Administering Tie Lines” on page 3-50 for instructions. 4 Administer tie line port 1 to Type 1 Standard.
8 From the 66-type block, cross-connect tie line port 1 to one of the ports you want to test (ports 2, 3, or 4). See Figure 4-2. NOTE: Test only one port at a time. 9 Go off-hook on station A. > If you hear dial tone, go on to step 10. > If you do not hear dial tone, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go onto step 17. 10 Dial station B. > If the tie line does not drop (within five seconds), go on to step 11.
13 Go off-hook on station B. > If you hear dial tone, go on to step 14. > If you do not hear dial tone, go on to step 14 14 Dial station A. > If the tie line does not drop (within five seconds) go on to step 15. > If the tie line drops within five step 17. 15 Listen for ringback tone. > If you hear ringback tone, go on to step 16. > If you do not hear ringback tone, go to step 17. 16 Pickup the handset at station A. > If you are connected to station A, the tie line is good. Goon to step 17.
18 Ensure that all phones are on-hook. Connect a volt meter between the M lead and ground at the 66-type connecting block for one of the bad tie lines. > If the voltage is 48 volts, go to step 20. > If the voltage is not 48 volts, go on to step 19. 19 Try the following steps one at a time: a Reverse the E and M leads, then retest the condition. > If the condition has been corrected, go back to step 8. > If the condition has to step 19b. b Try another tie line port then retest the condition.
20 Connect the volt meter between the E lead and ground at the 66-type block for the tie line being tested. > If the voltage is 0 volts, go to step 21. > If the voltage is not 0 volts, go to step 19. 21 Select the tie line being tested and go off-hook station A. 22 Reconnect the volt meter between the M lead and ground at the 66 type block NOTE: This measurement must be made within 5 seconds after going off-hook. > If the voltage is 0 volts, go on to step 23. > If the voltage is not 0 volts, go to step 19.
25 Readminister port 1 for Type 1 Compatible. 26 Print out the tie line translation and make sure that all the ports are configured for Type 1 Compatible. > If the tie lines are translated correctly according to Form 1b, testing is complete. > If the tie lines are not translated correctly, repeat steps 4 through 6. Testing Type 5 Simplex Tie lines To test tie lines configured for Type 5 Simplex, follow these steps: 1 Connect an attendant console to station port 10.
6 Print out the tie line translation and make sure that the ports are configured as described in step 4. > If the tie lines are translated correctly, go on to step 7. > If the tie lines are not translated correctly according to Form lb, repeat steps 4 through 6. If the tie lines still aren’translated correctly, call the National Service Assistance Center (NSAC) at l-800-628-2888 for help. 7 Remove the bridging clips and connect the tie line ports to the network interface (a 66-type connecting block).
FIGURE 4-3 Cross-connect field for Type 5 Simplex 9 Go off-hook on station A. > If you hear dial tone, go on to step 10. > If you do not hear dial tone, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, goon to step 17. 10 Dial station B. > If the he line does not drop (within five seconds), goon to step 11. > If the he line drops within five seconds, hang up and repeat steps 8 and 9 for any other ports being tested.
11 Listen for ringback tone. > If there is ringback tone, go on to step 12. > If there is no ringback tone, hang up and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go on to step 17. 12 Pick up the handset at station B. > If you are connected to station B, hang up and go on to step 13. > If you are not connected to station B, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go on to step 17.
17 Hang up. Repeat steps 8 and 9 for any other ports being tested. > If all tie lines are good, go on to step 25. > If one or more of the tie lines are not good, go m step 18. NOTE: For the following steps, refer to Table 4-1 on page 4-15 to identify the pin numbers of the tie line jack associated with the leads identified in the steps. Use the green ground wire on the power supply or a pipe ground. 18 Ensure that all phones are on-hook.
c Replace the Tie Line Module, then retest the condition. > If the condition has been corrected, the original Tie Line Module is faulty. Go back to step 8. > If the condition has not been corrected, stop testing and call the equipment supplier. If the problem was either the tie line port or the Tie Line Module, call the equipment supplier when you have finished testing. 20 Connect the volt meter between the T1 lead and ground at the 66-type block for the tie line being tested.
> If you hear a dial tone and connot break it, go to step 24. > If you do not hear dial tone, go to step 19. 24 Connect a craft set between leads T and R. Select the tie line being tested using station B. The transmitting end should provide dial tone. > If you hear dial tone and can break it, go to step 8 and select the next tie line for testing. > If you do not hear dial tone, or you hear dial tone and cannot break it, go to step 19. 25 Readminister port 1 for Type 5 Simplex.
Procedures for Specific Symptoms LOCATING THE SYMPTOM Use the contents page of this Section to locate a specific symptom and the page number on which its troubleshooting procedure can be found. Then perform the recommended action to isolate and correct the problem. If you encounter a symptom that is not in this section or if you are not able to identify a specific problem, perform the procedures explained in “General Tests” at the end of this section before calling the equipment supplier for assistance.
DIFFICULT TO PLACE CALLS Symptom: People have difficulty placing outside talk and/or intercom calls from one or more voice terminals. Possible Cause Possible Solution To Investigate Further 1. A faulty accessory is connected terminal. Disconnect the accessory from the malfunctioning voice terminal. If the trouble no longer occurs do not reconnect the faulty accessory. Contact the equipment supplier to replace it. If the trouble still occurs. reconnect the accessory and go to possible Cause 2. 2.
Possible Cause Possible Solution To Investigate Further 4. Faulty MERLIN II system components. Try to place an outside call and an intercom call from several voice terminals. If the trouble appears only on intercom calls or the trouble appears only on one voice terminal, the trouble is caused by a component in your system. Go to the symptom “Lights, Speaker, Ringing Problems.” If the trouble appears only on outside calls from some or all voice terminals, go to Possible Cause 5. 5.
Possible Cause Possible Solution 5. Faulty telephone company wiring (Continued). Step 2. Replace the wiring with a cord this is known to work and try to place calls. If the calls go through. the wire you replaced is faulty. (You may want to plug the faulty wire into a different jack and attempt to make calls to verify that the wire is indeed faulty.) If the calls still do not go through, contact the equipment supplier. 6. Faulty network interface line adapter.
CALLER CAN'T HEAR PERSON ANSWERING Symptom: The person placing a call from the MERLIN II system, doesn't hear the person answering. Possible Cause Possible Solution The Dialing Timeout interval is too long. Step 1. Check Form 1a System Form-Incoming Lines or the System Confuration Form to determine if the outside lines are configured for rotary operation. Step 2.
PERSON CALLED Symptom: A person called with the voice CAN'T HEAR CALLER announcement to idle voice terminal procedure cannot hear the caller. Possible Cause Misadministration of the membrane button set. Possible Solution To Investigate Further Check to see if the membrane button set is administered as a BIS/HFAI voice terminal. If the set is administered as a BIS/HFAI set, the call is coming in on voice 1 path while the speaker is on voice 2 path.
CALLS ON HOLD DISCONNECTED Symptom: Calls waiting on hold are frequently disconnected. Possible Cause Possible Solution The hold disconnect interval for the MERLIN II system is shorter than the interval at the local telephone company’s central office. Follow the instructions for the "Hold Disconnect Interval" feature on page 3-85 for Display Console administration or page 3-103 for BIS-34D Console administration to set the hold disconnect interval to "long" (450 milliseconds).
CALLS ARE CUT OFF OR DROPPED Possible Cause Too many Off-Premises Telephone Interfaces (OPTIs), Basic Telephone and Modem Intererfaces (BTMIs), or Basic Telephone and Modern Interface 2s (BTMI-2s) are connected to the module. Symptom: Calls to voice terminals connected to 408 or 008 modules are cutoff or dropped. PossibIe Solution To Investigate Further Step 1 Check the number of voice terminal connections to the module.
PHONE DOESN’T RING Possible Cause Symptom: A voice terminal doesn‘t ring. Possible Solution To Investigate Further 1. The volume control switch setting is too low. Check the volume control setting on the voice terminal. Slide the switch to a higher” setting. If the trouble persists, go to Possible Cause 2. 2. The voice terminal is programmed not to ring. Refer to "Ringing Options" on page 3-114 to learn how to determine if the voice terminal is programmed not to ring.
Possible Cause 3. The Do Not Disturb feature is activated. Possible Solution To Investigate Further Step 1. Look at the light next to a Do Not Disturb button. If the green light is on, touch the button to deactivate the feature. If the green light is off, or there is no button labeled Do Not Disturb, or the Do Not Disturb button has no light Go to Step 2. Step 2 Do Not Disturb may be programmed on a mislabeled or unlabeled button, or on a button without lights.
PHONE CONSTANTLY RINGS Possible Cause Symptom: There is trouble with voice terminal lights, speaker, and/or ringing. Possible Solution To Investigate Further Check the position of the T/P switch. If it is set to either T or P, slide it to the center position. (the ringing should stop). If the T/P switch is in the center position and the ringing continues, either the system administrtior has placed the voice terminal in programming mode, or the voice terminal is faulty. See Possible Cause 3. 2.
LIGHTS, SPEAKER, RINGING PROBLEMS Possible Cause 1. A faulty control unit or Power Supply Module. Symptom: There is trouble with voice terminal lights, speaker, and/or ringing. Possible Solution Analog set: Slide the T/P switch on the left side of the voice terminal to the T position and hold it there if necessary. If all the red and green lights flash alternately and a tone sounds continually, the analog set is working properly.
Possible Cause 1. A faulty control unit or Power Supply Module (Continued). Possible Solution If the lights are dim when testing an analog set look for a faulty control unit or Power Supply Module. You may need an auxiliary power supply. If the lights are dim when testing a digital set with a data stand, the trouble is its power supply. 2. A faulty voice terminal. Use these steps to try to correct the problem: 1 Unplug the modular voice terminal cord from the malfunctioning voice terminal.
Possible Cause 2. A faulty voice terminal (Continued). Possible Solution To lnvestigate Further If some (but not all) of the lights flash Continually and/or a tone sounds at irregular intervals or If all lights are off and a tone sounds continually or irregularly, the original malfunctioning voice terminal probably is not faulty. The trouble is either in the control unit or the cables. Plug the original malfunctioning voice terminal into its original jack and go to Possible Cause 3.
Possible Cause 3. Faulty cable connection. Possible Solution Step 1. Go to the control unit and locate the intercom jacks for the malfunctioning voice terminal and for a working voice terminal of the same type (analog or digital). Unplug both from the control unit and replug the working voice terminal into the malfunctioning voice terminal jack. See if the trouble occurs on the working voice terminal.
NO LIGHTS OR DIAL TONE Possible Cause 1. The control unit is not receiving power. Symptom: All voice terminals are without lights or dial tone. Possible Solution To lnvestigate Further Follow the instructions under “Restarting the Control Unit” on page 4-55. If the green power light on the control unit is on and the trouble remains, call the equipment supplier for assistance. If the green power light is on and the trouble is gone, the problem was corrected when you reset the control unit.
LINE BUTTON LIGHT SHOWS FALSE STATUS Symptom: A caller waiting on hold hangs up, but the light next to that line button on voice terminals in the system continues to flash as if the call were still on hold. Possible Cause The hold disconnect internaI for the MERLIN II system is longer than the interval at the local telephone company’s central office.
BIS-34 LIGHTS DON'T GO OFF Possible Cause Misadministration of the BIS/HFAI voice terminal. HFAI-10 LIGHTS DON'T TURN ON Possible Cause Misadministration of the BIS/HFAI voice terminal. Symptom: When a call is terminated at a BIS-34 Voice terminal, the line button lights do not go off. Possible Solution To Investigate Further Check to see if the BIS-34 voice terminal has been administered as a membrane button set.
PROGRAMMED FEATURE DOESN'T Symptom: A feature programmed on a voice terminal doesn't work. WORK Possible Cause Possible Solution To Investigate Further 1. The feature was programmed incorrectly or changed. Turn to the programming instructions for the feature in the “Reference” section of the MERLIN II. System Manual Reprogram the feature on the voice terminal. If the feature works, you have corrected the problem.
MODULE DOESN'T WORK Possible Cause 1. The module needs to be cleared of previous administration. Symptom: A module doesn't work properly in a slot. Possible Solution To correct this problem, it is preferable LO have a printer to check previous administration. To Investigate Further If the module is correctly administered for the system and it still doesn’t work go to Possible Cause 2. If you have a printer: Enter administration mode and dial #905.
Possible Cause 2. The module contacts are dirty. Possible Solution To Investigate Further If a Release 3 system: Refer to the instructions under "On-Line Module Swap" on page 4-7 to remove and reinsert the module without powering down the system. This action automatically cleans the contacts. If the module works, you have corrected the problem. If the module doesn’t work. go to "General Tests" on page 4-55 before calling the equipment supplier.
CHANGED INTERCOM NUMBERS OR FEATURES Symptom: Intercom numbers have changed or features assigned to a person's station have changed. Either of these conditions can occur when a system has been readministered and the wires to the stations affected have not been connected to the jacks that reflect the latest administration. Possible Cause Possible Solution 1 The station is not connected to the correct jack. Check that station wiring is connected to the correct jack.
RECALL BUTTON DOESN'T WORK Symptom: When you touch the Recall button or access the Recall feature, nothing happens. Possible Cause Possible Solution To Investigate Further 1. Your system has Automatic Route Selection (ARS). Ask the system administrator if the system has ARS. If the system has ARS, the Recall button or feature can’t be used. If the system does not have ARS, go to Possible Cause 2. 2. The Recall Timer Interval is too short.
RECALL DISCONNECTS LINE WHEN BEHIND SWITCH Possible Cause The Recall Timer Interval is too long. Symptom: When using a MERLIN II system behind another switching system, such as a PBX, the outside line disconnects when you touch Recall or access the Recall feature (in place of a switchhook flash) Possible Solution Follow the instructions for "Recall Timer lnterval” on page 3-90 for Display Console administration or 3-106 for BIS-34D Console administration.
Symptom: All programmed features don't work after a power failure. SYSTEM LOOSES ITS MEMORY DUE TO A POWER FAILURE Possible Cause 1. The blue shorting plug in the Processor Module that is used in dumping the memory has been placed incorrectly over the pins. Possible Solution Use these steps to try and correct the problem: 1 Follow the instructions under "Module Installation" on page 2-62 to power down the system.
General Tests If you are experiencing a problem not described in the previous tests, or if none of the tests reveaI a specific problem, try the following procedures before calling the equipment supplier. RESTARTING THE CONTROL UNIT If the portion of the memory that maintains administration and station programming has been corrupted, the system may act abnormally. Restarting the control unit restores this part of the memory, which may solve the problem.
Hardware Restart To restart the control unit, remove and restore its power by following these steps: 1 Turn the power off at the Power Supply Module on the basic carrier. 2 If there is an Auxiliary Power Unit, turn the power off. 3 If there is an expansion carrier, turn the power off. 4 Turn the power on at the expansion carrier. 5 Turn the power on at the Auxiliary Power Unit. 6 Turn the power on at the Power Supply Module on the basic carrier.
Testing a Single-Line Network Interface Plug the telephone’s modular cord into the network interface and listen for a dial tone. • If a dial tone is present, the trouble is in the control unit or the wiring. • If no dial tone is present, have the local telephone company check the line and the network interface. Testing a Two-Line Network Interface with an Adapter Plug the telephone’s modular cord into the network interface and listen for a dial tone.
Section 5: Ordering Information Ordering Information 5-1 Product Listing Ordering Information 5-1 5-1
Ordering Information PRODUCT LISTING This section contains a comprehensive listing of all MERLIN II system components and accessories. All products listed are compatible with all releases of the MERLIN II system unless otherwise noted. ORDERING lNFORMATION AT&T Service technicians can order most products as price element items through DOSS. However, some products (e.g., 5-button voice terminals) are only available as maintenance items.
TABLE 5-I Products: Control Unit (continued) Description Comcode Apparatus Code PEC Code Circuit Pack Module 4-Line, 8-Voice Terminal (408) 105-351-076 517B1 61382 Circuit Pack Module, 4-Line with Touch-Tone Receivers (400 w/TTR) 105-408-892 517B12 61383 Circuit Pack Module 12-Basic Telephone (012) 105-512-412 517C13 61387 Feature Module 1 (FM1) 103-983-532 517A6 61380 Feature Module 1 w/CMS (FM1) 105-396-279 517B6 61380 Feature Module 2 w/CMS (FM2) 105-442-586 517D6 61381 Featu
TABLE 5-2 Products: Voice Terminals and Accessories PEC Code Comcode Apparatus code 5-Button 105-217-426 Z7302H01C-003 3160-111 10-Button 105-217-509 Z303H01D003 3161-172 10-Button HFAI 105-371-942 Z7309H01C-003 3161-161 BIS-10 105-161-061 7313H01A-003 3165-10B BIS-22 105-188-809 7314H01A-003 3166-228 BIS-22D (with Display) 105-630-420 7315H01B-003 3166-DSB BIS-34 105-309-074 7317H01A-003 3167-MB BIS-34D (with Display) 105-167-027 7317HOlA-003 3167-DSB 34-Button Deluxe 10
TABLE 5-2 Products: Voice Terminals and Accessories (continued) PEC Code Comcode Apparatus Code Adjustable Desk Stand, 10-Button VT 103-746-855 11A 32002 Adjustable Desk Stand, 34-Button VT 103-746-863 llC 32003 Fixed Desk Stand, 5-& 10-Button VT 103-746-848 10A 32004 Desk Stand/Wall Mount 14A, BIS-10 103-804-290 14A-003 N/A Desk Stand/Wall Mount 14B, BIS-22 845-455-328 14B-003 N/A Desk Stand/Wall Mount 14C, BIS-34 103-979-837 14C-003 N/A Fixed Desk Stand and Wall Mount 5-Button V
TABLE 5-2 Products: Voice Terminals and Accessories (continued) PEC Code Comcode Apparatus Code 10-Button BIS VT 105-336-978 D-181785 N/A 22-Button BIS VT 105-336-960 D-181784 N/A 22-Button BIS VT with Display 105-690-770 D-182211 N/A 34-Button BIS VT 105-336-956 D-181783 N/A Display Console (FM1) (includes one Faceplate) 105-299-754 D-181727 N/A Display Console (FM2 & R3) (includes one Faceplate) 105-486252 D-182041 N/A Description Button Label Sheets Ordering Information 5-5
TABLE 5-3 Products: System Accessories Description Comcode Apparatus Code PEC Code 2-Line Adapter 103-715-652 267C 61400 AC Surge Protector 105-327-647 145A None Acoustic Coupler Adapter 104-010-061 349A 31710 Auxiliary Power Unit 103-806-998 335A 61216 Basic Telephone Modem Interface 2 (FM2 & R3 only) 105470-355 113A 2301-BTIA Basic Telephone Modem Interface (FM 1) 103-971479 102A 2301-BTI 46A None N/A CO Line Protector Call Accounting Terminal, Business Call Accounting Termi
Table 5-3 Products: System Accessories (continued) PEC Code Description Comcode Apparatus Code Extra Alert Deluxe Chime 403-762-826 CHM-CH-BT2-B-1 61222 Extra Alert Deluxe Horn 403-764-053 HORN E SET 4S 61223 Extra Alert Horn 403-349-970 KS23053L2 61213 Extra Alert Strobe 403-319-197 STROB SCOD 61221 General Purpose Adapter (GPA) 103-977-997 ZlC 2301-GPA Hands-Free Unit (HFU) 103-953-790 S102A-185 31730 Headset Adapter 103-943-213 502A 3164-HFA Headset Adapter 105-471-304 5
Index A Accessories alerter, 2-118 general, 2-118 — 2-122 power, 2-122 — 2-130 that extend telephone range, 2-130 Adapter brand Rex, 2-30 Z601A 2-32 Adapters.
C Cable connectorized, 2-41 spooled DIW, 2-36 Cable termination tool, 2-42 Cables running, 2-38 — 2-39 terminating, 2-39 — 240 Call Coverage, 3-114 programming on voice terminals, 3-116 Call Distribution groups, printout of, 3-84, 3-102 Call Pickup, 3-114 programming on voice terminals, 3-117 Call Pickup Groups BIS-34D console administration, 3-97 Display console administration, 3-78 Call Report BIS-34D console administration, 3-97 Display console administration, 3-79 Call Report options method of administ
Display Console in administration mode, 3-3 use of shift buttons with, 3-6 — 3-7 uses of, 3-1 Display Console administration overlay, description of, 3-14 Display Console display, use of, 3-8 Do Not Disturb, 4-39 E E&M defined, 1-45 E&M signaling, 1-45 — 1-51 E&M tie line module, description of, 1-22 E&M tie line parameters, 1-46 — 1-49 8-Analog module, description of, 1-22 8-Line module description of, 1-22 Expansion carrier description of, 1-18 mounting, 2-56 — 2-57 Extended Station Status BIS-34D conso
Intercom dial tone BIS-34D console administration, 3-103 changing, 3-103 Display console administration, 3-85 Intercom number, verify, 2-96 Intercom numbers changed, 4-51 IROB protectors, 1-34, 2-9, 2-126 — 2-127 IROB voice terminal, 2-9 J Jack for Loudspeaker Page, procedure to specify, 3-46 — 3-47 for Music-on-Hold, procedure to specify, 3-45 — 3-46 power failure telephone, description of, 2-14 Jack field connecting outside line wiring, 2-41 — 2-44 connecting voice terminal wiring, 2-37 — 2-40 construct
Module (continued) line, installing, 2-79 – 2-80 power supply, adding labels to, 2-71 power supply, adding a shield to, 2-70 power supply, installation procedure, 2-66 — 2-67 power supply, installing frequency generator in, 2-67 — 2-70 processor (517A7), modifying for square operation, 2-75 — 2-78 processor (517B7), modifying for square operation, 2-78 — 2-79 processor, installing feature module on, 2-73 — 2-75 removing, procedure for, 2-64 — 2-65 slot assignments, 2-61 — 2-62 station, installing, 2-79 — 2-
Power supply module, 1-38 controls and indicators, 1-23 description of, 1-19 Power supply units, auxiliary, 2-122 — 2-123 Printer connecting to the control unit, 2-81 — 2-85 connecting to the control unit 50 or more feet away, 2-86 — 2-89 set to scroll to top of page method of, 3-98 Printout of Call Distribution groups, 3-84, 3-102 of dial plan, 3-27 — 3-28 inward dial plan, 3-61 — 3-62 method of getting for paging groups, 3-103 Night Service, 3-88, 3-106 paging groups, 3-84 system information report, 3-91,
Stations assigning dial access to line pools, 3-39 — 3-41 assigning lines and line pools to, 3-36 — 3-38 Supplemental Alert Adapter, 1-35, 2-122 Surge protection See Grounding System accessories, description of, 1-31 — 1-35 administer changing, 3-63 — 3-70 architecture, 1-36 — 1-40 capacity, 1-44 directory label, 2-24 renumbering, procedure for, 3-64 upgrading, administration for, 3-62 System Information Report printout BIS-34D console administration, 3-107 Display console administration, 3-91 system size,
Time, setting Night Service with Time Set, 3-87, 3-105 Time, system BIS-34D console administration, 3-108 Display console administration, 3-92 Time division multiplex bus, 1-38 description of, 1-42 Toll call restrictions, assigning to phones, method of, 3-98 Touch-Tone or rotary signaling BIS-34D console administration, 3-108 Display console administration, 3-92 specifying, 3-35 — 3-36 Touch-Tone telephones, administering, 3-ll0 — 3-113 Transfer Return Interval BIS-34D console administration, 3-109 Display
