User`s guide
4 Dial * 8 followed immediately by the route number (O through 9).
5 Dial the extension code:
11 = Day Primary Extension
21 =
Night Primary Extension
6 Dial the transfer code:
2
=
Blind Transfer
5
=
Disconnect
7
Dial the extension number where the caller will be connected.
NOTE:
The
extension number for route O should be 720 or an extension
number that is not in your dial plan. This allows calls transferred
to the receptionist to appear on a line button and not on the
receptionist’s intercom button.
8 Dial ##.
The two-beep confirmation tone sounds.
9
Continue programming or exit authorized caller mode by dialing *#.
10 To disconnect, dial #.
Programming a New Route for Supervised Transfer
To program a supervised transfer, refer to Planning Form F and follow the
steps below:
1
Dial the MERLIN II Attendant extension number from a Touch-Tone
phone, preferably a single-line set.
NOTE:
If you are programming from a multiline Touch-Tone phone
connected to a MERLIN 11 system control unit, you must enter an
additional pound ( # ) sign each time a pound ( # ) sign appears in
a programming command.
2 Wait for an answer.
3
Dial * followed immediately by your authorized caller code and #.
The two-beep confirmation tone sounds.
4
Dial * 3 followed by a route number (O through 9 ) and the Day Primary
Extension number.
NOTE:
The extension number for route O should be 720 or an extension
number that is not in your dial plan. This allows calls transferred
to the receptionist to appear on a line button and not on the
receptionist’s intercom button.
5 Dial #.
6 Dial the Day Secondary Extension number.
7 Dial #.
8 Dial the Night Secondary Extension number.
9 Dial #.
.
The two-beep confirmation tone sounds.
Changing the Current Settings 2-11