Programming instructions
Table Of Contents
- Table of Contents
- About This Guide
- 1. Introduction
- 2. MERLIN LEGEND Planning
- General Instructions
- MERLIN LEGEND Form 2a: System Numbering—Station Jacks
- MERLIN LEGEND Form 2c: System Numbering—Trunk Jacks
- MERLIN LEGEND Form 2d: System Numbering—Special Renumbers
- MERLIN LEGEND Form 4a or 4b
- MERLIN LEGEND Form 6d: Group Coverage
- MERLIN LEGEND Form 6e: Group Calling
- MERLIN LEGEND Form 6f: System Features
- MERLIN LEGEND Form 7a: Night Service—Group Assignment
- MERLIN LEGEND Form 7b: Night Service—Outward Restriction
- MERLIN LEGEND Form 8b: Label Form—Stations and Calling Groups
- 3. MERLIN MAIL Planning
- General Instructions
- MERLIN MAIL Form A: Voice Mail Assignments
- MERLIN MAIL Form B: System Parameters
- MERLIN MAIL Form C: System Greetings
- MERLIN MAIL Form D: Automated Attendant Settings
- MERLIN MAIL Form E: Automated Attendant Day Main Menu
- MERLIN MAIL Form F: Automated Attendant After-Hours Main Menu
- MERLIN MAIL Form G: Automated Attendant Submenus
- MERLIN MAIL Form H: Automated Attendant Announcements
- MERLIN MAIL Form I: Group Lists
- A. MERLIN MAIL Forms
- B. Factory Settings
- Glossary
- Index
Glossary
Touch-Tone Duration
The Touch-Tone duration defines the length (specified in milliseconds) of Touch-Tone
codes sent between a voice messaging system and the communications system.
Touch-Tone Gate
A programmable feature that determines quickly whether a caller is dialing from a rotary
phone. When the Touch-Tone gate is set to “On,” callers must dial a digit before the
Main Menu plays. If the gate is set to “Off,” callers who are calling from a rotary phone
must listen to the entire Main Menu before their calls are transferred to the System
Operator.
Touch-Tone Interval
The Touch-Tone interval is the interval (specified in milliseconds) between Touch-Tone
codes sent between a voice messaging system and the communications system.
Transfer Redirect Extension
The Transfer Redirect Extension is the extension number to which calls to unassigned
extensions can be redirected. The extension can be a queued call console (QCC),
another extension, or the extension of a Calling Group.
Transfer Return Interval
The transfer return interval is the number of rings before a transferred call returns to the
transfer originator.
Transfer Type
For a menu, Transfer Type specifies what action is taken when a caller enters
tor Code. The actions are: calls are transferred to a predetermined extension,
menu, or announcement or to an individual extension requested by the caller.
a Selec-
sub-
For a
mailbox, it identifies the transfer type assigned to each mailbox (Supervised, Unsuper-
vised or No Transfer).
Trouble Mailbox
This storage space is reserved for subscribers to report any problems they may experi-
ence with the MERLIN MAIL system so that the System Administrator can correct them.
To report a problem, a subscriber logs into the Voice Mail, records a message, and
addresses it to 9998. Whenever a message is left in the Trouble Mailbox, the System
Administrator’s message-waiting indicator lights.
G-7