Programming instructions
Table Of Contents
- Table of Contents
- About This Guide
- 1. Introduction
- 2. MERLIN LEGEND Planning
- General Instructions
- MERLIN LEGEND Form 2a: System Numbering—Station Jacks
- MERLIN LEGEND Form 2c: System Numbering—Trunk Jacks
- MERLIN LEGEND Form 2d: System Numbering—Special Renumbers
- MERLIN LEGEND Form 4a or 4b
- MERLIN LEGEND Form 6d: Group Coverage
- MERLIN LEGEND Form 6e: Group Calling
- MERLIN LEGEND Form 6f: System Features
- MERLIN LEGEND Form 7a: Night Service—Group Assignment
- MERLIN LEGEND Form 7b: Night Service—Outward Restriction
- MERLIN LEGEND Form 8b: Label Form—Stations and Calling Groups
- 3. MERLIN MAIL Planning
- General Instructions
- MERLIN MAIL Form A: Voice Mail Assignments
- MERLIN MAIL Form B: System Parameters
- MERLIN MAIL Form C: System Greetings
- MERLIN MAIL Form D: Automated Attendant Settings
- MERLIN MAIL Form E: Automated Attendant Day Main Menu
- MERLIN MAIL Form F: Automated Attendant After-Hours Main Menu
- MERLIN MAIL Form G: Automated Attendant Submenus
- MERLIN MAIL Form H: Automated Attendant Announcements
- MERLIN MAIL Form I: Group Lists
- A. MERLIN MAIL Forms
- B. Factory Settings
- Glossary
- Index
Glossary
Night Service
Night Service operation can be programmed to handle after-hours calls automatically,
based on a predetermined schedule (Night Service with Time Set). It can also be turned
on manually when the System Operator presses the Night button. Night Service with
Outward Restriction requires subscribers to enter a password in order to dial outside
calls. The system plays the Night Greeting and the Night Main Menu for callers during
Night Service mode.
No Transfer
A transfer type that is normally used for visitors, guests, or employees who need to
receive messages in the office but do not have a phone assigned to them. Callers can
dial the visitor’s extension number and leave a message that the visitor can retrieve by
calling into Voice Mail. See also Supervised Transfer and Unsupervised Transfer.
Outcalling
A feature that will call an outside or inside number to inform a subscriber when a mes-
sage has arrived in his or her mailbox. This feature is programmed by the System
Administrator.
Overflow Coverage
The method of designating a secondary Group Calling or the Queued Call Console
(hybrid/PBX only) to receive coverage calls when the number of calls waiting in the
queue for the primary Calling Group is equal to or greater than the programmed
Overflow Coverage Threshold. See also Overflow Coverage Threshold.
Overflow Coverage Threshold
The programmable number of calls that can wait in the queue for a Calling Group
before overflow coverage calls are sent to another Calling Group. See also Overflow
Coverage.
Port Allocation
The process of identifying which MERLIN LEGEND system jacks are connected to the
MERLIN MAIL ports, and which MERLIN MAIL services are assigned to each port.
Return Time Interval
See Transfer Return Interval.
Selector Code
A one-digit number (1- 9) representing a menu option that callers select from the Main
Menu or from a submenu to transfer them to an extension, a submenu, or an announce-
ment. Selector Codes can also be reserved for direct dialing of individual extension
numbers.
G-5