Programming instructions

Glossary
Factory Settings
The settings that are in effect when the MERLIN LEGEND Communications System or
the MERLIN MAIL Voice Messaging System is shipped. Sometimes these settings are
known as “default settings.”
General Mailbox
A storage area (Mailbox 9999) where callers who are dialing from rotary phones or call-
ers who do not know the extension of the person they would like to contact can leave
messages.
General Mailbox Owner
The individual responsible for transferring messages in the General Mailbox to the
appropriate person. The message-waiting indicator on the General Mailbox Owner’s
phone lights whenever a message is placed in the General Mailbox.
Greetings
Different messages that play to callers depending on the service selected and the time
of day.
Group Calling
A feature that identifies an extension or group of extensions to which calls are
redirected by phones from group coverage. See also Calling Group.
Group Coverage
Extensions that are grouped for coverage by the Call Answer Service, a receptionist, a
Calling Group, or another extension.
Group Coverage Delay Interval
The Group Coverage Delay Interval is the number of rings that will occur at a coverage
extension before a call will be sent to an assigned Calling Group (group coverage
receiver).
Group List
A list of subscribers programmed into the system and assigned a number so that peo-
ple on the system can record a single message and send it to everyone on the list at
the same time simply by using the Group List number. The System Administrator main-
tains the list.
Host Switch
The communications system and processor that routes incoming and outgoing calls
between the MERLIN MAIL system and the central office lines.
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