Programming instructions
Table Of Contents
- Table of Contents
- About This Guide
- 1. Introduction
- 2. MERLIN LEGEND Planning
- General Instructions
- MERLIN LEGEND Form 2a: System Numbering—Station Jacks
- MERLIN LEGEND Form 2c: System Numbering—Trunk Jacks
- MERLIN LEGEND Form 2d: System Numbering—Special Renumbers
- MERLIN LEGEND Form 4a or 4b
- MERLIN LEGEND Form 6d: Group Coverage
- MERLIN LEGEND Form 6e: Group Calling
- MERLIN LEGEND Form 6f: System Features
- MERLIN LEGEND Form 7a: Night Service—Group Assignment
- MERLIN LEGEND Form 7b: Night Service—Outward Restriction
- MERLIN LEGEND Form 8b: Label Form—Stations and Calling Groups
- 3. MERLIN MAIL Planning
- General Instructions
- MERLIN MAIL Form A: Voice Mail Assignments
- MERLIN MAIL Form B: System Parameters
- MERLIN MAIL Form C: System Greetings
- MERLIN MAIL Form D: Automated Attendant Settings
- MERLIN MAIL Form E: Automated Attendant Day Main Menu
- MERLIN MAIL Form F: Automated Attendant After-Hours Main Menu
- MERLIN MAIL Form G: Automated Attendant Submenus
- MERLIN MAIL Form H: Automated Attendant Announcements
- MERLIN MAIL Form I: Group Lists
- A. MERLIN MAIL Forms
- B. Factory Settings
- Glossary
- Index
Glossary
Announcement
An informative message (usually provides frequently requested information) that is
prerecorded by the System Administrator and plays to callers who select it from the
Main Menu or a submenu. After an announcement plays, callers can transfer to the
System Operator.
Automated Attendant Service
The system component that automatically answers and directs incoming calls to the
desired extensions.
Business Schedule
The days and hours that a business is open or closed. The programmable option that
determines when the Automated Attendant Day or Night Service is offered.
Broadcast
A feature that allows the System Administrator to send a message to all mail system
subscribers at the same time without dialing each extension.
Call Answer Service
Allows callers to leave a message or to transfer to another extension when their calls
are not answered (either busy or no answer).
G-1