Programming instructions

Table Of Contents
MERLIN MAIL Planning
Type 4 —Prompt for an Extension
Callers must enter a Selector Code before they can dial an indivi-
dual extension. Use this type of transfer if your company’s exten-
sions coincide with the Selector Codes the company wants to use.
For example, if all company extensions begin with 1 or 2, use Selec-
tor Codes 1 and 2 and transfer Type 4 to enable a transfer from the
Day Main Menu following a prompt.
Type 5 —Transfer Directly to an Extension
Callers can dial an individual extension from the Day Main Menu, if
the Selector Code(s) matching the first digit(s) of the extensions in a
company are reserved for this type of transfer. For example, if all
company extensions begin with 1 or 2, use Selector Codes 1 and 2
to enable a direct transfer from the Day Main Menu. This allows the
system to recognize the caller’s selction as an extension.
Number
For Transfer Type 1, 2, or 3, write in the corresponding extension number,
announcement number, or submenu number to which the Selector Code
will transfer a call. Transfer Types 4 and 5 do not require an entry in the
Number column.
Destination
Write in the name of the submenu, announcement, or extension destination
where the call will be transferred when the caller enters a Selector Code.
MERLIN MAIL Form G 3-25