Programming instructions

MERLIN MAIL Planning
➅
After-Hours Dial 0/Timeout Options
These three options offer you a choice of handling calls when callers press
0 or do not enter a Selector Code or extension within four seconds. The
After-Hours Dial 0/Timeout Action Option can be different from the Day Dial
0/Timeout Action Option. Enter one of the following options by checking
the appropriate box:
■ Transfer to the System Operator for assistance (factory setting).
■ Transfer to the General Mailbox to leave a message.
■ Disconnect the call.
MERLIN MAIL Form F
After-Hours Main Menu Script:
■ Write a script for the After-Hours Main Menu that callers will hear after the Automated Attendant After-Hours
Greeting.
➄
After-Hours Main Menu Script
For
For
For
For
For
press
press
press
press
press
After-Hours Dial 0/Timeout Options:
➅
■ Specify where calls should be transferred if the caller does not enter a Selector Code within four seconds.
Check one:
✓
❑ System Operator
❑ General Mailbox
❑ Disconnect
Figure 3-9. MERLIN MAIL Form F (Page 2)
MERLIN MAIL Form F
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