Programming instructions
Table Of Contents
- Table of Contents
- About This Guide
- 1. Introduction
- 2. MERLIN LEGEND Planning
- General Instructions
- MERLIN LEGEND Form 2a: System Numbering—Station Jacks
- MERLIN LEGEND Form 2c: System Numbering—Trunk Jacks
- MERLIN LEGEND Form 2d: System Numbering—Special Renumbers
- MERLIN LEGEND Form 4a or 4b
- MERLIN LEGEND Form 6d: Group Coverage
- MERLIN LEGEND Form 6e: Group Calling
- MERLIN LEGEND Form 6f: System Features
- MERLIN LEGEND Form 7a: Night Service—Group Assignment
- MERLIN LEGEND Form 7b: Night Service—Outward Restriction
- MERLIN LEGEND Form 8b: Label Form—Stations and Calling Groups
- 3. MERLIN MAIL Planning
- General Instructions
- MERLIN MAIL Form A: Voice Mail Assignments
- MERLIN MAIL Form B: System Parameters
- MERLIN MAIL Form C: System Greetings
- MERLIN MAIL Form D: Automated Attendant Settings
- MERLIN MAIL Form E: Automated Attendant Day Main Menu
- MERLIN MAIL Form F: Automated Attendant After-Hours Main Menu
- MERLIN MAIL Form G: Automated Attendant Submenus
- MERLIN MAIL Form H: Automated Attendant Announcements
- MERLIN MAIL Form I: Group Lists
- A. MERLIN MAIL Forms
- B. Factory Settings
- Glossary
- Index
MERLIN MAIL Planning
Delayed Call
➀
➁
➂
➃
Handling
Call Handling Type
Check the box marked Delayed Call Handling.
Fax Machine Extension
You cannot have a fax extension with Delayed Call Handling Service.
Leave this space blank.
Touch-Tone Gate
See the guidelines for setting the Touch-Tone gate described above under
Immediate Call Handling for those who do not have a fax machine. Check
the box marked “On'' so that callers do not have to listen to the Main Menu
before the call is transferred for assistance.
Extension in Dial Plan
Check the first digit of each extension used in the dial plan. Keep these in
mind when deciding on Selector Codes on MERLIN MAIL Forms E, F,
and G.
After-Hours Call Handling
Use this only if the Automated Attendant will not be used during the day.
➀
➁
➂
Call Handling Type
Check the box marked After-Hours Call Handling.
Fax Machine Extension
You cannot have a fax extension with After-Hours Call Handling Service.
The fax tone will stop before the MERLIN MAIL system can answer the
call. Leave this space blank.
Touch-Tone Gate
See the guidelines for setting the Touch-Tone gate described above under
Immediate Call Handling for those who do not have a fax machine. Check
the box marked “On” so that callers do not have to listen to the Main Menu
before the call is transferred for assistance.
Extension in Dial Plan
Check the first digit of each extension used in the dial plan. Keep these in
mind when deciding on Selector Codes on MERLIN MAIL Forms E, F,
and G.
➃
3-14 MERLIN MAIL Form D