Programming instructions
Table Of Contents
- Table of Contents
- About This Guide
- 1. Introduction
- 2. MERLIN LEGEND Planning
- General Instructions
- MERLIN LEGEND Form 2a: System Numbering—Station Jacks
- MERLIN LEGEND Form 2c: System Numbering—Trunk Jacks
- MERLIN LEGEND Form 2d: System Numbering—Special Renumbers
- MERLIN LEGEND Form 4a or 4b
- MERLIN LEGEND Form 6d: Group Coverage
- MERLIN LEGEND Form 6e: Group Calling
- MERLIN LEGEND Form 6f: System Features
- MERLIN LEGEND Form 7a: Night Service—Group Assignment
- MERLIN LEGEND Form 7b: Night Service—Outward Restriction
- MERLIN LEGEND Form 8b: Label Form—Stations and Calling Groups
- 3. MERLIN MAIL Planning
- General Instructions
- MERLIN MAIL Form A: Voice Mail Assignments
- MERLIN MAIL Form B: System Parameters
- MERLIN MAIL Form C: System Greetings
- MERLIN MAIL Form D: Automated Attendant Settings
- MERLIN MAIL Form E: Automated Attendant Day Main Menu
- MERLIN MAIL Form F: Automated Attendant After-Hours Main Menu
- MERLIN MAIL Form G: Automated Attendant Submenus
- MERLIN MAIL Form H: Automated Attendant Announcements
- MERLIN MAIL Form I: Group Lists
- A. MERLIN MAIL Forms
- B. Factory Settings
- Glossary
- Index
MERLIN MAIL Planning
MERLIN MAIL Form C:
System Greetings
Use MERLIN MAIL Form C to create the greetings that callers hear when they
reach the MERLIN MAIL system.
Automated Attendant Services
➀
Day Greeting
Write in the greeting that plays when callers reach the Automated Atten-
dant Service during business hours. Ten seconds are allocated for the
greeting. If the Touch-Tone Gate is set to “On,” instruct the caller to
press 1. For a discussion of Touch-Tone Gate considerations, see the
instructions for Form D.
➁
Night Greeting
Write in the greeting that plays when callers reach the Automated Atten-
dant Service after business hours. Ten seconds are allocated for the greet-
ing. If the Touch-Tone Gate is set to “On, ” instruct the caller to
press 1. For a discussion of Touch-Tone Gate considerations, see the
instructions for Form D.
All Services
➂
Voice Mail Greeting
Write in the greeting that plays to voice mail subscribers. Your greeting
can be up to two minutes long and must include the instructions to enter
the subscriber’s extension and the pound sign. It is recommended that
you use the factory-set Voice Mail Greeting, which welcomes the caller to
the MERLIN MAIL system and prompts the caller to enter an extension fol-
lowed by the pound sign.
MERLIN MAIL Form C
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