Programming instructions

MERLIN MAIL Planning
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Split System with Call Answer Service assigned to Ports 1 and 2, and
Automated Attendant Service assigned to Ports 3 and 4.
—
You want to use the Automated Attendant service on some lines;
on other lines you want callers to get Voice Mail directly. In this
case, use a split system. Calls directed to lines on Ports 1 and 2
must dial
[ ✱ ] [7] to access Voice Mail; calls directed to lines on
Ports 3 and 4 get Voice Mail directly.
Filling Out Form B
Once you have determined the correct port allocation for your MERLIN MAIL
system, fill out Form B as follows:
Page 1:
➀
Services that Callers Need
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Automated Attendant Service—check this box if you want all
phones to have Automated Attendant Service.
Call Answer—check this box if you want to use only Call Answer
Service.
Both—check this box if your company needs Automated Attendant
for some lines and Call Answer for others. Special installation steps
are required when both services are used. Call the AT&T National
Service Assistance Center (NSAC) or your AT&T authorized dealer
for more information on using both services. The NSAC phone
number is located on the inside front cover of this guide.
➁
Port Allocation
Use MERLIN LEGEND Form 2a to identify which jacks are to be connected
to the four MERLIN MAIL ports. Write the lowest of the four jack numbers
next to Port 1, the next lowest next to Port 2, and so on. The Port Alloca-
tion table on page 3-9 shows which ports will be programmed for each
service when the MERLIN MAIL programming is complete.
➂
Remote Maintenance Device Port
Use MERLIN LEGEND Form 2a to identify which jack is to be connected to
the remote maintenance device (RMD). Write the jack number here.
➃
Voice Mall Positions
Use MERLIN LEGEND Form 2a to identify the Name and Ext. for the Sys-
tem Administrator, the General Mailbox Owner, and the System Operator.
Write the name and extension number in the spaces provided.
➄
Maximum Digits in Extension
Use MERLIN LEGEND Form 2a to determine the maximum number of
digits in the extensions: 2, 3, or 4. Write the number here.
3-8 MERLIN MAIL Form B