Programming instructions

MERLIN MAIL Planning
MERLIN MAIL Form A:
Voice Mail Assignments
Use MERLIN MAIL Form A to create mailboxes for extensions and identify the
person and type of service assigned to each mailbox. Complete items 1 through
4 as instructed below. Fill in the applicable information for items 5 and 6 if you
have Delayed Call Handling or After-Hours Call Handling Service.
➀
➁
➂
Name
Refer to MERLIN LEGEND Form 2a and copy the name of each MERLIN
MAIL subscriber in this column.
Ext.
Refer to MERLIN LEGEND Form 2a and copy the extension number of
each subscriber in this column, next to the corresponding name.
COS (Class of Service)
Write in the Class of Service, choosing a COS number from the Class
column of the following table. The Class of Service defines the characteris-
tics of a mailbox.
Class of Service (COS) Key
Class Mins Transfer Type Outcalling Service
1 5
Unsupervised
No
CA
2 0
Unsupervised
No
CA
3 5 Unsupervised No
CA
4 5
Supervised
No
CA
5
10
Supervised No
CA
6
15
Supervised No
CA
7
15
No Transfer
No
CA
8 5 Unsupervised
Yes CA
9 10 Unsupervised
Yes CA
10 15
Unsupervised
Yes CA
11
5
Supervised
Yes CA
12 10
Supervised Yes
CA
13
15
Supervised Yes CA
14
15
No Transfer
Yes
CA
15*
0 No Transfer
No
AA
16** 60
No Transfer
No
CA
NOTE:
* Class 15 is assigned only for extensions with Automated Attendant Ser-
vice, used for backup call handling and night service.
** Class 16 is a special mailbox used for purposes such as order taking,
message drop, or Dictaphone. The General Mailbox should be desig-
nated Class 16.
3-2 MERLIN MAIL Form A