Instruction manual

Features
Barge-In
At a Glance
Users Affected
Telephone users, operators
Reports Affected Extension Information
Mode
All
Telephones All except Single-line telephones
Programming Code *58 (centralized telephone programming only except
QCC Display Label
Barge In
for QCC)
Description
Barge-In allows a user to contact a co-worker in an emergency or if the user has
been given special instructions to interrupt. If the extension is busy, Barge-In
bridges the user onto the call. If Do Not Disturb is activated, Barge-In overrides
the feature and makes the telephone ring.
On multiline telephones, except QCCs, the user bridges onto a call or overrides
Do Not Disturb by calling the extension number and then pressing the
programmed Barge-In button. On a QCC, the user presses the Feature button
and selects Barge In from the display.
A tone, heard by the user and the people on the call, indicates that the user is
bridged onto an in-progress conversation. If the user hears ringing, it indicates
a Do Not Disturb override.
Considerations and Constraints
Barge-In does not override Privacy.
If Caller A is in the process of dialing and Caller B uses Barge-In to reach Caller
A, the touch-tones generated by dialing cancel the Barge-In tone. As a result,
Caller A may not be aware that someone else is joining the call.
If the user presses the Barge-In button while calling an MLX telephone, an extra
ring occurs on the MLX telephone. A user cannot program a Barge-In button;
the button can be programmed only via centralized telephone programming.
Barge-In 59