Instruction manual

Features
Feature Interactions
Account Code
Entry
Allowed Lists
Auto Dial
Automatic
Maintenance Busy
Callback
Calling
Restrictions
Direct Station
Selector (DSS)
Directories
Disallowed Lists
Display
Forced Account
Code Entry
When ARS is used on the system, an account code can be
entered before or after dialing the telephone number.
ARS prevents users with restricted telephones from dialing
numbers that are not included on an Allowed List. Emergency
numbers must be included on an Allowed List if they are to be
called from restricted telephones.
The ARS code can be programmed before a telephone number
on an Auto Dial button.
When ARS is used to make an outside call, the system selects
another trunk in the pool when the first trunk is in the
maintenance-busy state.
When a call is made via ARS and all possible trunk routes are
busy, the call can be queued for the first route in the pattern
only. However, if the FRL for the telephone does not allow the
call to be made over the route, the call is not queued.
The use of ARS does not allow users to avoid calling
restrictions. The system checks for outward or toll restrictions
assigned to the telephone before it selects the best route for
making the call. If the ARS FRL assigned to the telephone
restricts use of all routes, the user hears an error tone and the
call does not go through. Since FRL assignment determines
pools selected in each route, a user may be allowed to select a
pool via ARS even if the telephone is restricted from the pool
dial-out code.
The LED next to a DSS button for the ARS code is always off.
System Directory and Personal Directory (MLX-20L telephones
only) numbers can include the ARS dial-out code.
The use of ARS does not allow the user to dial numbers on a
Disallowed List assigned to the telephone.
Only the ARS dial-out code and the number dialed are
displayed. Digits added by ARS before the dialed number and
digits absorbed by ARS are not displayed, The digit 9 is
replaced with OUTSIDE when ARS selects a line.
If Forced Account Code Entry is assigned to the telephone, the
user must enter the code before dialing the ARS dial-out code.
Automatic Route Selection 57