Instruction manual

Features
When a caller makes a voice-announced call to an extension with Voice
Announce to Busy, the caller hears a tone and the called person hears a beep
and the caller’s voice over the speakerphone unless one of the following is true:
■ The called person is already using the speakerphone. In this case, the
caller hears ringback and the called person hears an abbreviated ring, if
programmed.
■ The called person has turned off Voice Announce to Busy. In this case,
the caller hears ringback and the called person hears ringing for an
inside call.
■ The called person has turned on Do Not Disturb. The caller hears a busy
signal and, if the caller has a display telephone, sees the message
Do Not Disturb.
Considerations and Constraints
By turning off Voice Announce to Busy, MLX and analog multiline telephone
users can prohibit all voice announcements to their telephones.
When a user turns off Voice Announce to Busy, the Hands Free Answer on
Intercom (HFAI) capability is also turned off.
Telephone Differences
Queued Call Consoles
Voice Announce to Busy is turned off on a QCC and cannot be turned on. In
addition, voice-announced transfers cannot be made from the QCC.
Other Multiline Telephones
Voice Announce to Busy is available only on multiline telephones. The feature is
automatically available on an MLX telephone. An analog multiline telephone
requires an additional station jack.
The MLC-5 cordless telephone cannot receive voice-announced calls.
However, Voice Announce to Busy is not automatically turned off for this type of
telephone. If a multiline telephone user tries to make a voice-announced call to
an MLC-5 telephone on which Voice Announce to Busy has not been turned off,
the MLC-5 beeps. The MLC-5 user can then answer the call using the handset.
Single-Line Telephones
Single-line telephone users cannot receive voice announcements, even if the
set has a speakerphone.
Voice Announce to Busy
497