Instruction manual

Features
Headset Options
Hold
Inspect
Last Number Dial
Line Request
Messaging
programmed hunt sequence to locate an available Calling
Group member, and the call is eligible for a delay
announcement if one is programmed.
A Calling Group member is considered available for a call while
in the process of transferring a call.
Voice-announced transfers cannot be made to a Calling Group.
There is no limit to the number of calls that can be transferred to
a Calling Group.
When an inside caller is transferred to a Calling Group and no
members are available, the caller hears regular ringback.
When an outside caller is transferred to a Calling Group and no
members are available, the caller hears regular ringback or
Music-on-Hold, if programmed.
If a call being transferred to a Calling Group is on an SA or
ICOM button, the button is cleared.
When an MLX telephone user (except for a QCC operator)
transfers a call, Headset Auto Answer is turned off and must be
turned on manually to resume using the feature.
Calls on hold for transfer are timed so that the user or system
operator hears a reminder after the timer expires.
If a call is received on a Personal Line and is transferred to
another user who then puts the call on hold, another user who
shares the Personal Line cannot select the line button to pick up
the call. If the person who received the transfer and put the call
on hold cannot return to the call, another user must use the Line
Pickup feature to pick up the call.
If an MLX telephone user presses the Transfer button while in
Inspect mode, Inspect is canceled and the user is returned to
the Home screen.
The Last Number Dial feature can be used to originate a
transfer to an outside telephone number.
Returning transferred calls cancel Line Request.
A non-display telephone user who uses Leave Message to send
a message while a transfer is in progress cannot determine who
received the message.
For example, if extension A calls extension B, and extension B
transfers the call to extension C, and if extension A sends a
message before the transfer is completed, extension B receives
the message. If extension A sends a message after extension B
completes the transfer, extension C receives the message, even
if extension C does not answer and the call is ringing at
extension B as a transfer return.
Transfer 493