Instruction manual

Features
Call Waiting
If a transfer is completed to a busy extension, the destination
hears the Call Waiting tone, if programmed, and the caller hears
Call Waiting ringback. The call waits in queue until the Transfer
Return Time expires. Calls answered by using Call Waiting
pickup cannot be transferred.
Camp-On
A transfer can be completed by using the Camp-On feature,
whether or not the destination extension is busy. When the
feature is used, the Camp-On Return Interval is used instead of
the Transfer Return Time. The Camp-On Return Interval is
normally longer.
A transfer can be camped-on only to an inside extension. If a
user presses the Camp-On button or dials the Camp-On feature
code while transferring a call to an outside number, the call to
the outside number is disconnected. The original call remains
on hold.
Conference
A conference call cannot be transferred. However, a user who
starts a conference sequence can complete it by pressing the
Transfer button and transfer the original call instead of
completing the conference. Likewise, if a transfer originator has
one person on hold for transfer and, after dialing the destination
extension or telephone number, decides to establish a
conference call, he or she can press the Conference button to
establish the conference instead of completing the transfer.
Coverage Calls transferred to a sender are eligible for Individual and/or
Group Coverage. However, if the sender is using Coverage
On/Off to prevent calls from going to Coverage and does not
have an available SA or ICOM button to receive a transferred
call, the sender hears a Call Waiting tone, even if an Individual
or Group Coverage receiver is available.
Calls answered on a Primary Cover, Secondary Cover, or
Group Cover button can be transferred, using One-Touch
Transfer or the Transfer button.
Transfer returns are not eligible for Individual or Group
Coverage.
Direct Station
DSS buttons can be used to transfer outside calls using One-
Selector
Touch Hold only by a DLC operator; a QCC operator cannot
use this feature. When One-Touch Hold is programmed, if a
DLC operator presses a DSS button with an inside caller on the
line or, in Hybrid/PBX mode, with an outside caller on an SA
button, the call is not put on hold. A beep is sent to the
extension instead.
When One-Touch Transfer (with either Automatic Completion or
Manual Completion) is programmed, if the system operator
presses a DSS button while a caller is on the line, and no SA or
Transfer 491