Instruction manual

Features
If a multiline telephone user presses the Feature button after initiating a
transfer, the dialed digits activate a feature (for example, Privacy). After the
feature is activated, the user should redial the extension or telephone number to
transfer the call.
Mode Differences
Behind Switch Mode
In Behind Switch mode, the Transfer feature of the host switch is used instead of
the system’s Transfer feature when the fixed Transfer button is pressed,
However, the fixed Transfer button on an MLX or analog multiline telephone
must be programmed through system programming to send a timed flash plus
the code expected by the host to activate Transfer. The fixed button has no
effect when pressed during an internal call (an Intercom/SA call within the
communications system). If use of the communications system Transfer feature
is also desired, it must be programmed on an available line button on each
multiline telephone through extension programming or centralized telephone
programming, and then can only be used when transferring within the local
switch. (This option is not available in Hybrid/PBX or Key mode.)
One-Touch Hold is the factory setting in Behind Switch mode. The selection of
One-Touch Transfer is not blocked in system programming, but the setting is
always One-Touch Hold regardless of which option is chosen.
In Behind Switch Mode, Transfer Return Time and Type of Transfer apply only to
internal transfers (Intercom/SA calls made within the communications system),
in which the caller, the transfer originator, and the transfer destination are all
system extensions.
Telephone Differences
Queued Call Consoles
The QCC operator uses the Start and Release buttons or a DSS button to
transfer calls. However, pressing the Transfer button on a QCC is the same as
pressing the Start button.
A QCC operator cannot make or receive voice-announced transfers.
When a QCC operator uses the Start and Release buttons to transfer a call, the
QCC Return Ring Interval applies for transfer return timing instead of the
Transfer Return Time. The QCC Return Ring Interval is the number of rings
(1—15) before an unanswered extended call returns to the QCC queue. See
Queued Call Console for additional details.
Transfer 489