Instruction manual
Features
NOTE
■ A call transferred to an extension programmed as a fax port
does not return to the originator, but continues to ring at the
fax extension. This eliminates the possibility that a high-
pitched fax tone would be heard by the person who answers
the returning call.
■ A call transferred to a Calling Group does not return, and the
call appearance is cleared from the SA or ICOM button on
the originator’s telephone as soon as the transfer is
completed (the call does not stay on hold).
■ One-Touch Transfer. The system is programmed either for One-Touch
Transfer (the factory setting in Hybrid/PBX mode and Key mode) or for
One-Touch Hold (described below). With One-Touch Transfer, a
telephone user or operator can transfer a call to another extension by
pressing a programmed Auto Dial or Direct Station Selector (DSS)
button for the extension. With this single press of a button, the active call
is put on hold and the system automatically selects an SA or ICOM
button and dials the transfer destination.
With One-Touch Transfer, the system is also programmed to complete
transfers in one of the following ways:
—
With Automatic Completion (the factory setting), a transfer is
completed automatically as soon as the Auto Dial or DSS
button is pressed. The call is removed from the telephone that
initiated the transfer and begins ringing at the destination
extension.
One-Touch Transfer with Automatic Completion does not allow a
transfer with consultation. This type of transfer is always a ringing
call, and voice announcements cannot be made. However,
telephone users and operators can still initiate a transfer with
consultation by pressing the Transfer button, then dialing the
destination extension or pressing an Auto Dial or DSS button.
When a call is transferred using One-Touch Transfer with
Automatic Completion to a busy extension or an extension using
Do Not Disturb, the transfer is completed automatically even
though the call cannot be connected. The call does not return to
the transfer originator until the Transfer Return Time expires.
— With Manual Completion, the user completes the transfer by
pressing the Transfer button or another line button, or by
hanging up.
One-Touch Transfer with Manual Completion allows a transfer
with consultation —
the user can delay completing the transfer
until the destination extension is answered.
486 Transfer