Instruction manual
Features
Remote Access Remote Access calls are recorded only if SMDR is programmed
to track incoming calls. If a barrier code is entered, the barrier
code number (00-16) appears in the ACCOUNT field of the
report.
If the caller uses Remote Access to dial an extension and the
call is answered, the extension number is shown in the STN
field. If the call is not answered at the extension, the STN field
is blank. If the caller uses Remote Access to dial out on a line
or trunk, the STN field is blank on the first SMDR record and a
second record is generated for the outgoing call.
A Remote Access user cannot enter account codes. However,
if a Remote Access user calls an inside extension and the
person at that extension enters an account code, the account
code number overwrites the barrier code number (00-16)
printed in the ACCOUNT field.
Saved Number
All calls made to outside numbers using Saved Number Dial are
Dial
recorded on the SMDR report.
Speed Dial When Personal Speed Dial or System Speed Dial is used to dial
an outgoing call, the actual digits dialed by the system appear
on the report. However, when a marked System Speed Dial
number is used, the Speed Dial code prints rather than the
digits dialed.
System Access/ When a call is made on a Shared SA button, the SMDR report
Intercom Buttons records the extension number that the call was made from, not
the principal extension number.
Transfer
The number of the extension that hangs up on an incoming
outside call is shown in the STN field of the SMDR report
regardless of how many times the call is transferred. For
outgoing outside calls, the number of the extension that dialed
the call is shown on the SMDR report even if the call is later
transferred to another extension.
456 Station Message Detail Recording (SMDR)