Instruction manual

Features
Forward and
Follow Me
Group Calling
Last Number Dial
Multi-Function
Module
Paging
Park
Pickup
Pools
Power Failure
Transfer
Recall
If the system is programmed to track both incoming and
outgoing calls, two SMDR records are generated when an
outside call is forwarded to an outside telephone number. One
record shows the incoming call, and the other record shows the
call made to the destination telephone number with the
forwarding telephone as the originator.
Calls to calling groups are associated with the first extension to
handle the call. If the call is answered by the calling group
delay announcement, the extension for the delay
announcement device is recorded on the SMDR record even if
the call is answered by a calling group member or overflow
group member. The timing begins as soon as the calling group
member or delay announcement answers the call. If the caller
hangs up while listening to a delay announcement, the call is
associated with the extension of the delay announcement
device.
All calls made to outside numbers using Last Number Dial are
recorded on the SMDR report.
A Multi-Function Module (MFM) is treated as an MLX telephone
on SMDR reports.
The system waits until the end of dialing before sending a
connect message to the MFM. Any digits dialed after the
connect message is received are not recorded on SMDR
reports.
Paging calls are not reported to SMDR.
If an incoming call is parked but is not picked up by the other
extension, the extension of the user who activated Park is
shown in the STN field of the SMDR record for the call. If an
incoming call is parked and picked up by the destination
extension, the destination extension is shown in the STN field of
the SMDR report.
The extension of the user picking up the call using Pickup is
shown on the SMDR report.
For outgoing calls made by using a pool, the trunk selected by
the system is reported on the SMDR report.
During a commercial power failure, all calls are disconnected
and no SMDR records are generated for calls made using a
Power Failure Transfer telephone.
If a multiline telephone user presses the Recall button to get a
new dial tone, the SMDR timing is stopped for the previous call
and timing begins for a new call.
Station Message Detail Recording (SMDR) 455