Instruction manual

Features
Call information can be recorded for the factory setting of incoming and
outgoing calls or for outgoing calls only. In addition, the system is factory-set to
record only calls that last at least 40 seconds. The setting can be changed to
0–255 seconds.
For outgoing calls, the timing starts when dialing is completed (the system
detects end-of-dialing). If incoming calls are included on call reports, the timing
begins when a user answers the call. The timing is stopped for both incoming
and outgoing calls when the call is disconnected. Figure 33 shows a sample
SMDR report.
1 2 3
4
5 6
7
8
DATE TIME CALLED NUMBER DUR.
LINE STN. ACCOUNT
C 06/27/92 20:33 5553643 00:01:33 801
15 1234567890123456
C 06/27/92 21:01 12125555436
00:02:44
804 14
9345
C 06/27/92 21:02 IN 00:01:55 809 17
I 06/27/92 21:12 5553633 00:00:55 802 16
99999905
C 06/27/92 21:33 5553463* 00:11:33
801 15
9345
D 06/27/92 21:53 355536431234555? 00:01:33 801 15
9345
Figure 33. Sample SMDR Report in ISDN Format
A page heading indicates the name of each field in an SMDR record, as follows:
■ CALL TYPE (column 1): In the Basic format, C indicates a voice call and
D indicates a data call. In the ISDN format I indicates incoming voice
calls on a PRI facility, C indicates all outgoing and incoming voice calls
on non-PRl facilities, and D indicates all outgoing data calls.
■ DATE (column 2): The date of the connection is shown in the mm/dd/yy
format. Leading zeros are not suppressed.
■ TIME (column 3): The time of the connection is shown in the hh:mm
format. The system time is used and is shown in 24-hour (military) time.
■ CALLED NUMBER (column 4): For an outgoing call, this is the dialed
number or, if the number has been suppressed for reasons of privacy or
security, the marked Speed Dial code associated with that number. In
the Basic format, an incoming call has only the word IN in this field. In
the ISDN format, an incoming call on a PRI facility with number
identification has the calling telephone number. However, any call on a
line without number identification also has the word IN in this field. The
maximum number of digits for the field is 15. An asterisk (*) indicates
far-end disconnect if the call is on a supervised facility. A question mark
(?) indicates that the number overflowed (was more than 15 digits).
452 Station Message Detail Recording (SMDR)