Instruction manual

Features
Station Message Detail Recording
(SMDR)
At a Glance
Users Affected
Reports Affected
Mode
System Programming
Hardware
Maximums
Queue
Called Number Field
Factory Settings
Calls Recorded
Call Length
Format
Telephone users, operators, system manager
System Information
All
Select types of calls recorded:
● Options → SMDR → Call Report
Select minimum duration of calls recorded:
● Options → SMDR → Call Length
Select report format:
● Options → SMDR → Format
Printer needed for reports
100 records
15 digits
Incoming and outgoing calls
40 sec (range 0-255)
Basic
Description
The Station Message Detail Recording (SMDR) feature is used to capture
detailed usage information on incoming and outgoing voice and data calls. The
information is sent to an optional output device such as a printer or an optional
call accounting system. call accounting system.
SMDR records are gathered sequentially and sent to the RS-232 SMDR jack on
the processor module of the control unit. They can be printed on a serial printer
connected to the SMDR jack. To assist further with cost allocation and
unauthorized call detection, an AT&T Call Accounting System (CAS/B, CAS/H,
CAT/B, or CAT/H) can be connected to the SMDR jack on the control unit.
Two SMDR report formats are available: the factory-set Basic format or the ISDN
format. The ISDN format is used when the business subscribes to the AT&T
INFO2 automatic number identification service (ANI). When the ISDN format is
selected during system programming, the actual number dialed by the caller
appears in the CALLED NUMBER field of the call report. The rest of the fields
are identical to the Basic format,
Station Message Detail Recording (SMDR)
451