Instruction manual

Features
Description
With Reminder Service, users can arrange for the system to make Reminder
calls at preset times. Users can set and cancel Reminder Service for their own
telephones. Direct-Line Console (DLC) system operators can set and cancel
Reminder Service for any telephone in the system (for example, to alert several
telephones as a reminder for a meeting or, in a hotel or motel, for wake-up call
service).
When Reminder Service is set for a telephone, the system makes an inside call
to the telephone at or close to the preset time (reminder calls may arrive up to
three minutes before or after the set time). The call rings for 30 seconds or until
the telephone is answered. When the call is answered, Reminder Service is
canceled for that telephone.
If a reminder call is not answered or the telephone is busy, it is considered a
Missed Reminder. If Reminder Service has been set and the call is not
answered, the green LED flashes next to the Missed Reminder button on the
operator’s console.
The system operator with a display console can press the Missed Reminder
button to display any Missed Reminder Call messages. This message identifies
the name and extension of the missed reminder call, along with the set time for
the reminder. The green LED next to the Missed Reminder button lights
steadily while Missed Reminder Call messages are being read. After the
messages have been read, the system operator can use Reminder Service to
resend a reminder call to an extension. The system operator can then clear the
missed reminder by pressing the Missed Reminder button and the Reminder
Cancel button.
Through system programming, all outstanding reminders can be canceled by
the system at a preset time every day—for example, after business hours when
all users are not available to answer reminder calls.
Considerations and Constraints
The system time must be set to use Reminder Service.
Missed Reminder buttons can be programmed only on system operator
display consoles because the display is needed to show which reminder was
missed. The system operator’s console must have a Direct Station Selector
(DSS) adjunct button to activate this feature, or must have an inside Auto Dial
button to access extensions. This feature cannot be used by dialing the
extension from the dialpad.
Reminder Set cannot be used to set a reminder time when the green LED next
to the Missed Reminder button is steadily on. (This indicates that the system
operator can read missed reminder messages.)
Only one reminder can be set for a telephone at a time.
Reminder Service 417