Instruction manual

Features
NOTE:
When the system is programmed for Automatic Completion,
the operator can still split and complete the call manually by
pressing the Start button, then using the dialpad or a
Directory feature to dial the destination, and pressing the
Release or Join button.. In this situation, the operator
cannot use a DSS button to dial, because the Automatic
Completion option takes over and releases the console.
QCC Features
The MLX-20L telephone is the only telephone that can be assigned as a QCC.
A QCC operator cannot use feature codes to activate features, but can use only
the features that can be selected from the display or assigned permanently as
buttons on the console. To simplify call handling, the Home screen includes
features used often by a QCC operator. The features available on the Home
screen depend on the status of the call in progress as shown in Table 33.
Table 33. Features Available at Call Progress Stages
Call Progress
Feature Displayed Display Appearance
Inactive or inside dial
Group Pickup
Pickup Grp
tone
Pickup Pickup
Loudspeaker Page Loudspkr Pg
Account Code Entry
AccountCode
Follow Me Follow Me
Cancel Follow Me CanclFollow
Reached busy Barge in
Barge In
extension
Leave Message
Leave Msg
Camp On
Camp On
Ringing at, or
Barge In
Leave Msg
connected to extension
Leave Message
Barge In
Camp On Camp On
Connected to an
Camp On
Camp On
outside line Account Code AccountCode
Follow Me Follow Me
Cancel Follow Me CanclFollow
388 Queued Call Console