Instruction manual
Features
At a Glance (continued)
System Programming
Designate Calling Group as QCC Position Busy Backup:
(continued)
● Operator → Queued Call → More →
QCC Backup
Specify Return Ring Interval for extended calls:
● Operator → Queued Call → Return Ring
Assign QCC positions for Message Center operation:
● Operator → Queued Call → Msg Center
Change Listed Directory Number:
● Extensions → More → Grp Calling
→ Overflow
Change Listed Directory Number extension:
● SysRenumber → Single → More →
ListDirectNo
Hardware 008 MLX or 408 GS/LS-MLX module
Maximums
QCC Positions
4 (8 operators total, including DLCs)
QCCs per Module
2
Position Busy Backups
1
Factory Settings
Operator Hold Timer 60 sec (range 10-255 sec)
QCC Queue Priority
4 (range 1-7)
for Trunks/Call Types
Treatment of Calls to Backup Extension
Invalid Extensions
Destination for Calls to
QCC Queue
Invalid Extensions
Call Types
Dial 0 Primary system operator
Unassigned DID
Primary system operator
Listed Directory Number
Primary system operator
Returning Calls
Originating operator position (Initiator)
Group Coverage
none
Continued on next page
384 Queued Call Console