Instruction manual

Features
■ Calling the system on a regular line and asking the system operator to
transfer the call to the control unit’s built-in modem.
■ Calling the remote PC with SPM from a telephone on the system, then
transferring the call to the control unit’s built-in modem.
Remote programming allows qualified technicians to run diagnostic tests and to
display information needed to maintain the system. It is also used by technical
support organizations for installation and maintenance support.
Remote system programming overrides on-site system programming unless an
on-site backup or restore procedure is taking place. If on-site system
programming is being performed when a remote connection is attempted, the
system sends a message to the programmer that a remote connection has been
established and the current on-site programming session is terminated.
System Programming Screens
The system programming console display and SPM screen present step-by-
step prompts throughout programming. Three different types of screens appear
on the console display and SPM screen:
■ Menu selection screens allow selection of menu options. After making
a selection, either a more detailed menu screen or a data entry screen is
shown.
■ Informational screens show currently programmed information.
Changes cannot be made to these screens.
■ Data entry screens allow identification information (such as an extension
number or trunk number) or values (such as number of seconds or rings)
to be entered.
The menu hierarchy—the sequence of menu screens that appear as different
options are selected from menus during system programming—is shown in
Appendix D, “System Programming Menu Hierarchy.”
System Programming Reports
System programming reports are available when Print Opts is selected from
the System Programming menu. These reports can be directed to the SMDR
printer or a printer connected to the PC used for system programming. In
addition, Print Opts allows you direct reports to the PC, thereby enabling
users to use the Browse option to read reports on the PC screen. See
Appendix E, “Sample Reports,” for sample reports.
Centralized Telephone Programming
Centralized telephone programming allows the system manager to program
from a single location any feature that can be programmed by individual
telephone users or system operators. Centralized telephone programming can
be done on the programming console (MLX-20L) or on a PC with SPM software.
Programming
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