Instruction manual
Features
Trunks assigned to pools cannot be assigned as Personal Lines (assigned to
buttons) on any telephone except a Direct-Line Console (DLC). However, calls
that come in on trunks assigned to pools can be programmed to be received by
one or more QCC operators.
When all trunks in the pool are in use, the green LED goes on next to the Pool
buttons assigned to multiline telephones, and next to the DSS (Direct Station
Selector) button associated with the pool dial-out code.
Individual telephones can be restricted to deny dial access to particular trunk
pools. See Calling Restrictions in this section.
One pool can be assigned to buttons on a maximum of 64 stations.
Users with Pool buttons on their telephones can use the pool even if the pool
dial-out restriction is assigned to the telephone.
Mode Differences
Although trunk pools are available only in the Hybrid/PBX mode of operation,
users operating in the Behind Switch mode can access the trunk pools in the
host switch through their Prime lines.
Telephone Differences
Direct-Line Consoles
A Pool button cannot be assigned to a DLC. The DLC operator accesses pools
by dialing the pool dial-out code from an SA button or, on an MLX DLC with a
DSS, by pressing the DSS button associated with the pool dial-out code.
Trunks assigned to pools cannot be assigned as Personal Lines (assigned to
line buttons) on any telephone except a DLC.
Queued Call Consoles
A Pool Status button is assigned as a fixed feature button on a QCC and
provides the system operator with status of all the trunk pools (a maximum of
11). The system operator presses the Inspect button, followed by the Pool
Status button, and busy or available status of trunk pools is shown on the
display. Pool buttons cannot be assigned to a QCC, but a QCC system
operator can use pools to make outgoing calls by selecting a Call button and
dialing the ARS or pool dial-out code. A QCC system operator can be assigned
to receive calls on trunks assigned to pools.
Pools
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