Instruction manual

Features
Call Waiting
Coverage
Directories
Disallowed Lists
Forced Account
Code Entry
Forward and
Follow Me
A user does not hear a Call Waiting tone for calls received on a
Personal Line unless the business subscribes to the Call
Waiting service from the local telephone company.
Assigning a sender as the principal user of a Personal Line
specifies that the calls received on the Personal Line are sent to
the principal user’s Individual and Group receivers. A principal
user with Remote Call Forwarding can forward calls received on
the Personal Line to an outside number.
Calls received on Personal Line buttons programmed for No
Ring or on senders’ telephones other than the principal user are
not eligible for Coverage.
If no principal user is assigned and the Personal Line is shared
by other senders, calls received on the Personal Line are sent
to all available Individual Coverage receivers for all senders
sharing the line and to the Group Coverage receivers
programmed for the sender with the lowest logical ID.
Once a receiver answers a call received on a Personal Line on
a Cover button and puts the call on hold, the sender and any
other user who shares the personal line cannot pick up the call
by pressing the Personal Line button. For proper handling, the
receiver should transfer the call to the sender.
A Personal Directory (MLX-20L only) or System Directory can be
used to dial numbers on a Personal Line. An Extension
Directory is used only for inside calls and cannot be used to dial
calls on a Personal Line.
A user cannot select a Personal Line and dial an outside
number when the number is on a Disallowed List assigned to
the telephone.
When Forced Account Entry is assigned to a telephone and the
user tries to dial an outside call on a Personal Line button
without entering the account code, the call does not go through.
When an extension is programmed as the principal user of a
Personal Line, calls received on the personal line are forwarded
to an outside number (if the extension can use Remote Call
Forward), unless the outside trunk is a loop-start trunk with an
unreliable disconnect.
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Personal Lines