Instruction manual

Features
When an individual Personal Line is assigned to a line button on more than one
telephone, a maximum of two users of that Personal Line can join an in-progress
call (including conference calls), on which Privacy has not been activated, by
selecting the Personal Line button with the call.
Personal Lines can be assigned via system programming to single-line
telephones or any other type of tip/ring device to allow the user to receive
outside calls. Normally the Ringing/Idle Line Preference for single-line
telephones or other tip/ring devices is activated and Automatic Line Selection
(ALS) is set to select an SA or ICOM button. With this arrangement in Key and
Behind Switch modes, the single-line telephone user can select the Personal
Line to make an outside call by dialing the Idle Line Access code (usually 9)
while listening to inside dial tone.
In Hybrid/PBX mode, when Ringing/Idle Line Preference is deactivated or the
ALS is set to select an SA button, the single-line user cannot select the
personal line to make calls but can receive calls on the Personal Line.
For single-line telephones or other tip/ring devices in any mode of operation, the
ALS can be set to select the Personal Line. However, the user cannot make
inside calls or activate system features with this arrangement.
A multiline telephone user can program Personal Line buttons for Immediate
Ring, Delay Ring, or No Ring. When a Personal Line button is programmed for
No Ring, the user can still answer calls received on a Personal Line by pressing
the Personal Line button with the flashing green LED. However, when a
Personal Line is set to No Ring and Individual and/or Group Coverage is
programmed for the user, calls received on the Personal Line are not sent to
Coverage.
Considerations and Constraints
DID trunks should not be used as Personal Lines. If a DID trunk is assigned as
a Personal Line, and a call received on the DID trunk is ringing at the station
programmed to receive the calls (the routing station), the call can be answered
by using the Personal Line button. However, this is not recommended, since
the purpose of DID trunks is to route calls to specific stations without the need
for Personal Line assignment or system operator assistance.
If a trunk is not assigned as a Personal Line, grouped in a pool (Hybrid/PBX
only), nor assigned to ring into the Queued Call Console (QCC) queue, and a
call is received on the trunk, the caller hears ringback even if that trunk does not
terminate anywhere in the system.
An extension can be programmed as the principal user (owner) of a Personal
Line. When this is programmed, only the principal owner can forward calls to
an outside number by using Remote Call Forwarding. When the owner has
Individual or Group Coverage, calls received on the Personal Line follow the
owner’s Coverage and not the Coverage of telephones that also share the
Personal Line.
Personal Lines
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