Instruction manual

Features
On a system with 30 lines or fewer, a Night Service button is factory-assigned
to analog DLCs with 34 buttons or more. On a system with fewer than 30 lines,
the Night Service button is replaced with line 31. The Night Service button is
not a fixed feature and can be assigned to any available button on either an
analog or MLX DLC.
Queued Call Consoles
The programmed Night Service button is assigned as a fixed feature on a
QCC.
If more than one QCC system operator is assigned to receive calls on an
individual trunk, Night Service must be activated at all assigned positions before
calls on the trunk ring on telephones programmed as members of the Night
Service group. If Night Service is not activated by one of the QCCs
programmed to receive the calls, after-hours calls ring at that position and do
not receive Night Service Coverage.
When Night Service is on, unassigned DID extension and Listed Directory
Number call types will ring into the QCC queue. If these call types are
programmed not to go to the QCC queue, the caller hears an error tone when
Night Service is off. However, when Night Service is on, these call types still
ring into the QCC queue, regardless of programming.
When multiple Night Service calls are received in the QCC queue at the same
time and none of the calls are answered by a Night Service group member (all
group member SA or
ICOM buttons are busy), new calls are sent to the QCC
queue and can be answered only by the QCC system operator. To avoid this
situation, all outside lines assigned to ring on the QCCs should be assigned as
Personal Lines on at least one group member’s telephone.
Other Multiline Telephones
To make a call when Night Service with Outward Restriction is assigned, the
multiline telephone user presses the Hold button and dials the password before
lifting the handset. When the correct password is entered, the user lifts the
handset and can make an outside call.
Single-Line Telephones
Single-line telephones cannot make outside calls when Night Service with
Outward Restriction is activated.
Night Service
311