Instruction manual

Features
Feature Interactions
Callback
Camp-On
Conference
Group Calling
Park
Personal Lines
Remote Access
Transfer
An outside caller waiting in the Callback queue hears Music-
on-Hold.
When Camp-On is used to complete the transfer of an outside
call, the caller hears Ringback or Music-on-Hold, depending on
how Transfer Audible is programmed.
If the first participant put on hold for a conference call is an
outside caller, the caller hears Music-on-Hold until the second
participant is added.
An outside caller waiting in the calling group queue hears
Music-on-Hold.
A parked caller hears Music-on-Hold.
A trunk used for Music-on-Hold cannot be assigned as a
Personal Line.
A Remote Access user who is waiting for a busy trunk pool or
extension hears Music-on-Hold.
If the system is programmed for Music-on-Hold, music is played
only during the period before the transfer is completed by the
extension originating the transfer. The caller hears music when
the Transfer button is pressed and when the extension number
is dialed. When the transfer originator presses the Transfer
button a second time or hangs up, the caller hears ringing.
306 Music-on-Hold