Instruction manual
Features
Table 26. Music-on-Hold and Ringback
Transfer Audible
Transferred Calls
Calls on Hold
Ringback
Ringing
Music, recorded
announcement, or silence
(see note below)
Music-on-Hold
Music, recorded Music, recorded
announcement,
announcement, or silence
or silence
NOTE:
This constraint applies only to multiline telephones, as single-line
telephones do not have Hold capability.
Considerations and Constraints
Music-on-Hold is not provided to inside callers.
Direct Inward Dialing (DID) and tie-trunk jacks cannot be used for Music-on-
Hold.
A trunk jack designated for Music-on-Hold cannot be grouped in a pool.
When programming a trunk jack for Music-on-Hold, the entire system is forced
idle.
If you use equipment that rebroadcasts music or other copyrighted materials,
you may be required to obtain a copyright license from or pay fees to a third
party such as the American Society of Composers, Artists, and Producers
(ASCAP) or Broadcast Music Incorporated (BMI). Or you can purchase a
Magic On Hold
®
system, which does not require such a license, from an
authorized dealer.
Mode Differences
Hybrid/PBX Mode
In the Hybrid/PBX mode, trunk jacks used for Music-on-Hold cannot be
assigned to trunk pools.
Music-on-Hold
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