Instruction manual
Features
When the Message LED is on and the user does not have a display telephone,
he or she must check with potential sources (that is, voice messaging system or
system operator) to get the messages. When all messages are retrieved, the
user can turn the LED off by pressing the Feature button and dialing 54. In this
case, the Message LED goes off even if the message waiting indication was
sent by more than one source (such as the system operator and a fax machine).
A user with a display telephone can press a programmed Next Msg button or
use the display to read messages. The Return Call feature allows the display
telephone user to call the person who left the message with the press of a
button.
Display telephones show messages in reverse order of when they were
received—the most recent message is displayed first, Each message is
identified on the display as follows:
Table 24. Message Waiting Display Identifiers
Type of
Display Telephone
Identifier Meaning
Analog multiline
*
New or unread message
Call
ext. or name
Message from caller’s extension number or
caller's name
MLX
*
New or unread message
ATT
Message from system operator (attendant)
FAX
You have a fax
VMS
You have a voice mail message
EXT
Message from an extension (co-worker)
The type of message indicated does not allow a Calling Group message-waiting
receiver to distinguish between a message left for the Calling Group and a fax
or personal message.
An MLX display telephone user (including a QCC operator) can read messages
by pressing the Menu button and selecting Messages from the display. The
first line of the most recent message received is shown on the display. To see
the rest of the message, the user presses the More button. To see the next
message, the MLX display telephone user selects Next Message from the
display. To return the call, the MLX display telephone user (including a QCC
operator) selects Return Call from the display. The extension of the person
who left the message is dialed automatically. To delete the message, the user
selects Delete Message from the display. The Message LED goes off when
all messages have been deleted.
Messaging 285