Instruction manual

Features
If the caller leaves another message for the same person before that person
responds to a previous message, the previous message is overwritten. A
person with a display telephone who has received a message sees only the
caller’s name (if labels are programmed) or extension and date and time for the
new message.
To use the Leave Message feature without calling a user, the multiline telephone
user (without lifting the handset) presses the Feature button, and then dials 53
and the person’s extension number. QCC system operators cannot use Leave
Message without calling the user.
NOTE:
If the Message LED of the person receiving the message is already on,
using the Leave Message feature does not turn the LED off even if a system
operator uses Leave Message to send a message to a display telephone
user.
When a user with any telephone tries to use the Leave Message feature to send
a message to a person with a single-line telephone or a multiline telephone
without a display, the caller hears a single beep indicating that a message must
be left with the system operator. If the caller has a display telephone, the
message Cannot Send Message is displayed.
When a user tries to send a message by using the Leave Message feature for a
co-worker with a display telephone whose message box is full, the co-worker’s
telephone continues to ring and the caller’s telephone beeps once. If the caller
has a display telephone, Message Box Full is displayed, and the caller must
leave a message with the system operator instead.
Users can cancel a sent message by pressing the Feature button and dialing
*53 plus the extension where they left the message. QCC operators cannot
cancel messages they sent.
Receiving Messages
When the Message LED on a user’s telephone is on or when a single-line
telephone user hears a stutter dial tone when lifting the handset, there is a
message waiting for that person or for the Calling Group (if the telephone is
programmed as a Message Waiting Receiver for a Calling Group). The
message can be from the following sources:
■ The system operator
■ A voice messaging system
■ A fax machine, if the telephone is programmed as a Fax Message
Waiting Receiver for fax transmissions
■ Another user
284 Messaging