Instruction manual

Features
Line Request
At a Glance
Users Affected
Telephone users, operators
Mode
All
Telephones
All except MLC-5 cordless, QCC, and single-line telephones
Description
If a user wants to make a call on a Personal Line (outside line assigned to a
button) that is busy (the green LED next to the button is on or flashing), Line
Request notifies the user when the line is available.
Line Request is automatically available and does not require programming. To
request the busy line, the multiline telephone user presses the line button for the
busy line without lifting the handset. The red LED next to the line button goes
on, and when the line becomes available, the telephone automatically alerts the
user with a beep. To make a call using the requested line, the user lifts the
handset or presses the Speaker button.
Line Request is canceled if the user presses another line button or makes or
receives a call.
Line Request applies to Personal Lines only. To complete calls to busy
extensions, or to complete calls to outside numbers using a pool in which all
trunks are busy, Callback should be used.
Considerations and Constraints
Line Request does not reserve the line for the user; it only alerts the user that
the line is available.
Line Request cannot be used for an SA or ICOM button.
Line Request cannot be used with single-line telephones or on a Queued Call
Console (QCC).
In the Hybrid/PBX mode, Line Request cannot be used for a Pool button or for
a busy pool.
Line Request
279