Instruction manual

Features
Automated Attendant
- Delayed Call Handling
Channels:
nn nn nn nn
Extensions :
nnnn nnnn nnnn nnnn
Backup Operator Extension: ----
Figure 21. Automated Attendant Delayed Call Handling Screen
■ Channels and Extensions
The values displayed are the ones entered for Automated Attendant on
the System Programming/Switch Admin Form screen.
■
Backup Operator Extension
For Delayed call handling, the user must enter a phantom extension that
has already been programmed on the switch and assigned as an
operator position through system programming at the programming
console or SPM. The phantom operator has the default configuration of
lines assigned to it: the first 32 lines for a phantom analog port or the
first 18 lines for a phantom MLX port. If these are not the lines for which
backup operation is desired, the assignments must be reprogrammed
through system programming.
The phantom operator must also be added as an AUDIX Voice Power
subscriber on the Extension Directory screen, Figure 15.
If the user blanks out this field to delete the phantom operator, or
changes Automated Attendant operation to Immediate or Night
Service on the Automated Attendant screen, the extension should also
be deleted as a subscriber on the Extension Directory screen to maintain
consistency between the application database and the switch.
Switch Programming Results
Add backup operator to or delete from AUDIX Voice Power Coverage
Group (30).
Screen Results
When the user finishes with the Automated Attendant —
Delayed Call Handling
screen:
On initial installation, the screen for the next service selected on the System
Programming/Switch Admin Form screen appears — see Figure 23 through
Figure 27.
Integrated Administration 257