Instruction manual
Features
columns, other than at initial installation, indicates that the values have been
changed through system programming on the switch, using the programming
console or SPM. This information can be helpful in troubleshooting problems.
NOTE:
The Calling Group numbers and Coverage Group number displayed on this
screen (including any changes made by the user) are the values used for
the information sent to the switch when services are administered on the
System Programming/Switch Admin Form screen, Figure 17, and when
subscribers are added to the AUDIX Voice Power Coverage Group on the
AUDIX Voice Power User or AUDIX Voice Power/FAX Attendant User
screen, Figure 16. Therefore, if any of these group numbers are to be
changed, it is important to make those changes first, before administering
the services or subscribers.
If it is necessary to change any Calling Group numbers after initial
administration of the services, the user must make the change in the
following order:
1.
2.
3.
■
■
■
Un-install the affected services by deleting those services from all
channels on the System Programming/Switch Admin Form screen.
Change the appropriate Calling Group numbers on the Application
Switch Defaults screen.
Re-install the affected services by adding them to channels on the
System Programming/Switch Admin Form screen.
Calling Groups
The Calling Group numbers shown in Figure 14 are the defaults assigned
to each service. The user can change these numbers by positioning the
cursor on the appropriate field and entering a new value. No two
services can share a Calling Group; each number must be unique.
Coverage Group
Coverage Group 30 is the default for the extensions covered by the
applications. The user can change the group number by positioning the
cursor on this field and entering a new value from 1 to 30.
Reliable Disconnect
The user presses
[F2]
(Choices)
and selects
yes
(Reliable
Disconnect) or no (Unreliable Disconnect).
When an outside caller on a loop-start trunk hangs upon Automated
Attendant or Call Answer, a setting of no may result in lost port
availability or recording of dial tone or messages from the telephone
company (such as “Please hang up and dial again”). To prevent this
from happening, Reliable Disconnect should be set to yes. If
Automated Attendant will be allowed to transfer calls to outside numbers
and has access to any loop-start trunks, Reliable Disconnect must be set
to
yes.
Integrated Administration 243