Instruction manual

Features
Inspect
At a Glance
Users Affected
Telephone users, operators
Mode All
Telephones
MLX display telephones
Description
Inspect allows an MLX display telephone user who is on a call to see call
information about another call that is ringing, alerting, or on hold.
Call information includes whether it is an inside or outside call, any programmed
labels for the caller (such as the inside caller’s name or the label assigned to
the outside line), and how the call came to the user (transferred, Coverage call,
forwarded, etc.). Inspect can also be used to inventory what is programmed on
the telephone’s buttons.
To use Inspect to screen incoming calls while on another call or to identify
callers on hold on the telephone, the MLX display telephone user presses the
Inspect button and then presses the line button with the alerting incoming or
held call. The call information is displayed on the Inspect screen. To Inspect a
programmed button, the user presses the Inspect button and then presses the
programmed button. The name of the feature programmed on the button is
displayed on the Inspect screen. However, beginning with Release 2.0
systems, pressing the Last Number Dial or Saved Number Dial button shows
the telephone number stored; if no number has been stored on either of these
buttons, the feature name is displayed.
Considerations and Constraints
If the company subscribes to special services, such as AT&T’s INFO2 automatic
number identification (ANI) service, the user can see the outside telephone
number of the person calling.
NOTE:
The availability of the caller identification information may be limited by
local-serving (caller’s) jurisdiction, availability, or central office equipment.
If a line button is being inspected, it cannot be used to make or receive a call.
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Inspect