Instruction manual

Features
Single-Line Telephones
A single-line telephone user can put a call on hold by sending a switchhook
flash — pressing and releasing the Recall or Flash button or the switchhook,
depending on the telephone model.
NOTE:
Some single-line telephones, such as AT&T models 2500YMGK and
2500MMGK, use a timed disconnect. On these telephones, pressing the
switchhook disconnects the call. The user must use the Recall button
instead of the switchhook to send a switchhook flash.
If a single-line telephone user with a call on hold hangs up, the call is
disconnected; therefore, Park should be used instead of Hold.
Feature Interactions
Auto Dial
The Hold button is used to enter the Pause special character in
a telephone number programmed on an Auto Dial button.
Callback
Pressing the Hold button while waiting for a queued Callback
call disconnects the call. If a DLC operator presses another line
button, an Auto Dial button, or a DSS button while waiting on
the line for a queued Callback call, the call is disconnected,
even if DLC Operator Automatic Hold is enabled.
Call Waiting A person with all calls on hold cannot hear the Call Waiting
tone.
Conference When adding other participants to a conference, the
conference originator hears the hold reminder if the conference
is on hold for longer than one minute (if the originator is a
telephone user) or the Operator Hold Timer setting (if the
originator is an operator). If DLC Operator Automatic Hold is
programmed and used by a DLC operator while setting up a
conference, the entire conference goes on hold.
Both parties on an inside call cannot put each other on hold. If
a user presses the Hold button while waiting on hold for a
conference initiated by another user (an inside call) or if the
user presses the Conf button while waiting on hold on an inside
call, the entire conference call is disconnected.
Coverage
Coverage calls answered by any type of receiver can be put on
hold. The Hold Timer or Operator Hold Timer applies to a
Coverage call on hold.
Directories
The Hold button is used to enter the Pause special character in
a telephone number programmed as a System Directory,
Extension Directory, or Personal Directory listing.
Hold
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