Instruction manual

Features
Telephone Differences
Queued Call Consoles
A QCC does not have a Headset Hang Up button, nor can the button be
programmed. Headset operation is automatically available, and Headset Auto
Answer, Headset/Handset Mute, and Headset Status are fixed buttons on a
QCC.
The function of disconnecting calls served by the Headset Hang Up feature is
replaced with the Release, Forced Release, Camp-On, and Automatic Release
features.
Other Multiline Telephones
NOTE:
Headset Options apply to MLX telephones and consoles only.
The telephone user or operator cannot use feature codes or extension
programming to activate Headset Hang Up. This feature must be programmed
on a button through centralized telephone programming.
The telephone user or operator cannot use feature codes to turn Headset Auto
Answer, Headset/Handset Mute, or Headset Status on or off. These features
must be programmed on buttons through extension programming or centralized
telephone programming. MLX display telephone users can select the feature
from the display only during extension programming.
Feature Interactions
Auto Dial If headset operation is turned on at the telephone or console,
the user must select a line button before dialing an extension or
an outside number using Auto Dial.
Automatic Line Automatic Line Selection does not work when an MLX telephone
Selection or console is in headset operation. A headset user must select
a line manually before making a call.
Barge-In If Barge-In is used to contact a user with Headset Auto Answer
turned on, the call is answered automatically.
Callback Callback calls are answered automatically when Headset Auto
Answer is turned on, but the user hears the dequeuing tone
instead of zip tone. When both calling and receiving users have
headsets with Headset Auto Answer on, the person being
called hears zip tone when the Callback call is completed, but
the Callback originator does not hear zip tone or dequeuing
tone.
Headset Options
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