Instruction manual
Features
Transfer A call transferred to a Calling Group is not returned to the
originator; the call is handled like any other call received in the
Calling Group. For example, the system follows the same hunt
sequence to locate an available Calling Group member, and the
call is eligible for a delay announcement if one is programmed.
A Calling Group member who has a call on transfer hold is
considered available for a call, since transfer hold requires
pressing the Transfer button rather than the Hold button.
Voice-announced transfers cannot be made to a Calling Group,
There is no limit to the number of calls that can be transferred to
a Calling Group.
In Release 2.0 and later, when an inside caller is transferred to
a Calling Group and no members are available, the inside caller
hears a one-burst ringback. When an outside caller is
transferred to a Calling Group and no members are available,
the outside caller hears a two-burst ringback or Music-on-Hold,
if it is programmed.
214 Group Calling